Hospitality Net TV
Video 8 December 2020

Taking the Conversation Beyond the Middle Seat - The Phocuswright Conference Online 2020

Panelists Richard Fain, Chairman & CEO, Royal Caribbean Group Mike Leavitt, Former Governor of Utah and Founder; Chair, Board of Managers, Leavitt Partners Moderator Arnie Weissmann, Editor in Chief, Travel Weekly and Executive Vice President & Editorial Director, Northstar Travel GroupAs airlines jostle over strategies such as blocking the middle seat to play to the safety and security concerns of traveler, the impact on increasing travel demand is negated if ground transportation from the airport to the hotel is overcrowded and if the hotel check-in process requires multiple contacts with staff. Cruise executives are creating a blueprint for recovery as competitors come together with government and health officials to map out the future of healthy sailing.