Webinar: Leveraging Tech to Enhance Staff Communication and Elevate Your Hotel’s Operations

More so than OTAs, hoteliers have the ability to remove friction and use data to personalize the booking path, and then ensure that same level of personalization translates throughout the entire guest journey. Collecting guest data is an important element of understanding your guests but that data needs to be actioned to truly transform the guest experience. In this webinar, learn how your hotel can reimagine the complete guest journey, with actionable data to push personalized offers and market to guest at the right time. Hotel technology professionals from StayNTouch, Duetto and Revinate will discuss:

• • How to collect and share guest data more accurately for more targeted outreach through optimal channels
  • Using data to customize the guest on-stay experience and push more relevant add-ons
  • Targeted and automated email campaigns you should besending to stay top-of-mind throughout the customer journey