Webinar: The Hotelier's Guide: Leveraging Technology to Enhance the Complete Guest Journey
This webinar was recorded on March 28, 2019
Every successful business has a brand promise and for most hotels, that promise is tied firmly to providing an enhanced guest experience. But what happens when there's a power shift and consumers change the expectations for what great service looks like?
In this webinar, learn how your hotel can utilize technology to better connect to your guests at every touchpoint and amplify your brand promise in a new digitally driven economy. Thought leaders from StayNTouch, TrustYou, and Cendyn discuss:
- Utilizing technology to nurture your guests from search, to stay to post stay
- How to activate your technology for a heightened level of personalization
- Real life stories of hotels who leveraged tech to reaffirm their brand promise
Webinar: The Hotelier's Guide: Leveraging Technology to Enhance the Complete Guest Journey is organized by .