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Webinar: The Future of Senior Living: Expectations, Challenges, and Innovations

This webinar was recorded on November 20, 2020

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As baby boomers grow older, there is an increasing demand for senior living facilities in general, as well as specific industry changes that will accommodate the lifestyle requirements of this particular generation. As a result, owners, operators, and service providers are reimagining senior living and implementing hospitality, design, and healthcare changes we could not have imagined a decade ago. Facilities are being designed — and redesigned — to account for the wants and needs of their residents along with their families and caregivers. It is now common for senior living facilities to include state-of-the-art design features for living and healthcare, world-class recreation facilities and common spaces, and innovative food and beverage programs, all delivered through service-minded professional staff.

But moves meant to cater to the baby boomers are not the only major changes afoot in the senior living industry. The new constraints associated with managing COVID-19, such as social distancing and increased safety protocols, are also affecting the way senior living facilities function. COVID-19 has forced businesses to modify how they provide service to their residents and their families as well as how their professional staff can interact and engage with the residents and guests. In this new volatile business environment, owners, operators, and service providers are making difficult decisions every day to protect their businesses, assets, employees, and residents.

In this live one-hour discussion, we'll discuss the future of senior living and how these two concurrent challenges are changing what residents and their families expect and prompting new innovations from the industry.

Featured speakers:

  • Brooke Hollis, professor of practice and associate director of the Sloan Program in Health Administration, Cornell University
  • Mardelle Shepley, executive director of the Cornell Institute for Healthy Futures; professor and chair of the Department of Design and Environmental Analysis, Cornell University
  • Alex Susskind, director of the Cornell Institute for Food and Beverage Management; professor and associate dean for academic affairs, School of Hotel Administration, Cornell University
  • Rohit Verma, founding provost/rector, VinUniversity; professor, School of Hotel Administration, Cornell University

Webinar: The Future of Senior Living: Expectations, Challenges, and Innovations is organized by

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Erica Heim
Senior Program Manager
Phone: +1 607 255 6574
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