UCF Webinar: Dean's Distinguished Lecture Series - Anna Mattila PhD
To honor Dr. Abraham Pizam, founding dean of the Rosen College of Hospitality Management on the 50th anniversary of his achieving his Ph.D., the Dean's Distinguished Lecture Series will take a look at the evolution of the hospitality and tourism industry through the eyes of some of the pioneers in this field of education.
Lecture guest speaker January 21, 2021:
Dr. Anna S. Mattila, is the Marriott Professor of Lodging Management at the School of Hospitality management at the Pennsylvania State University. She holds a Ph.D. in services marketing from Cornell University. Her research interests focus on service encounters with a particular interest in healthy eating, service recovery, corporate social responsibility, social media and cross-cultural research. Her work has appeared in the Journal of the Academy of Marketing Science, Journal of Retailing, Journal of Service Research, Journal of Consumer Psychology, Psychology & Marketing, Journal of Services Marketing, Journal of Service Management, Cornell Hospitality Quarterly, Journal of Travel Research, International Journal of Hospitality Management, Tourism Management, Annals of Tourism Research and Journal of Hospitality & Tourism Research, among others. Anna served as a Chief-Editor for the Journal of Hospitality & Tourism Research for five years and currently serves as an Associate Editor for the Cornell Hospitality Quarterly.
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Webinar ID: 949 2165 2081
International numbers available: https://ucf.zoom.us/u/aydwu9LHZ
UCF Webinar: Dean's Distinguished Lecture Series - Anna Mattila PhD is organized by UCF