Although widely used in the hotel sector, for anyone except the largest players there is little evidence that loyalty programs have very much of a positive effect. Exploring the latest development in the area, these sessions deconstruct hotel loyalty programs, highlighting the benefits and identifying the key success factors of operating a frequency/rewards or loyalty program for your guests.
HN's Summit Series aims to provide industry professionals with unique insights on current trends, developments, and best-practice in key areas such as revenue management, distribution, CRM, and the emerging new tech stack for hotels. Each episode brings together key decision-makers and influential thinkers from across the sector, as we continue to drive the conversation forward bringing people together and creating new pathways to interact and connect. Conversations during each episode aim to be highly informational, non-commercial of nature, providing at least 2 valuable audience key takeaways. Click here to see the full schedule of upcoming episodes.