Ira Vouk of AIHA and Cendyn's Luke Markesky discuss responsible AI adoption in hospitality, covering standards, data privacy, risk management, and industry accountability.
Using Cathay Pacific's Google AI contrail-avoidance trial as a framework, this piece argues hotels must define decision envelopes, run shadow-mode pilots, and track AI override rates before granting operational autonomy.
I see AI as a tool, not a strategy in itself. Today, its greatest value for us is business intelligence: helping our teams analyze information faster, identify patterns, challenge assumptions and give owners better insight into performance.
Chris Nassetta was right to call this AI’s “early days.” However, we are seeing consistent evidence that shows great promise for owners and operators.First, AI improves data consolidation and presentation. For decades, we have been trying to organize and bring data into clear, actionable reports.
HVS Europe's weekly bulletin covers six hotel transactions across Italy, Czech Republic, Spain, Germany, France, and Germany, with deal values ranging from €7M to over €200M.
Monday opened with a regulatory change most properties have not audited for. DHS has moved J-1 exchange visitors from Duration of Status to fixed admission dates, which means a delayed arrival no longer pushes the end date back, and a trainee who joins six weeks late enters a programme that has already moved past them. Headcount stays correct and compliance stays clean while the gap shows up on the floor. Starboard Hotels and LaSalle bought seven Accor-branded hotels with 913 bedrooms from Ares and EQ Group, taking Starboard past 3,000 rooms, and Bain Capital sold the Lake Como EDITION six months after it opened. Google Cloud research from 2,400 executives found returns come from embedding AI in core value-creating processes, which in hotels is not the booking page.
Starboard Hotels and LaSalle Investment Management acquired seven Accor-branded hotels across the UK, growing Starboard's portfolio to 28 properties and over 3,000 rooms.
Opinion piece argues natural materials like wood, stone and aged metals shape guest perception more effectively than synthetic finishes by triggering positive neurological and emotional responses.
Country Inn Hotels & Resorts, the flagship brand of Espire Hospitality Limited, one of India’s fastest-growing hospitality companies, has announced the opening of Country Inn Smart Stays, Gurgaon, marking the brand’s first hotel in the Delhi NCR region and further expanding its presence in India’s key business and commercial markets.
Five deals across Australia, South Korea, Hong Kong, and Japan totaling hundreds of millions in transaction value, covering acquisitions, a mixed-use luxury development, and a value-add repositioning play.
Luxury boutique hotel brand, TRUNK(HOTEL) announced today its first expansion outside its Tokyo home base, TRUNK(HOTEL) SAPPORO, opening on September 17, 2027 in central Sapporo’s Odori district. Featuring 107 guest rooms among 18 stories, the brand’s fourth and largest hotel will carry through its signature emphasis on honoring the city’s history, culture, people, nature, and cuisine, and reinterpreting these elements into an unparalleled guest experience exclusive to this destination.
The Westin Cleveland Downtown announced the completion of a full hotel renovation, marking a major milestone in the property’s evolution as it celebrates over 50 years in downtown Cleveland. Blending the legacy of a longtime city landmark with a fresh new design vision, the transformation introduces fully renovated guestrooms, suites and meeting spaces, ushering in what can best be described as the rebirth of a Cleveland legend.
Courtyard by Marriott Hanover Lebanon, located at 10 Morgan Drive in Lebanon, New Hampshire, has completed a comprehensive, full-property renovation designed to deliver a refreshed and contemporary guest experience while maintaining the convenience, functionality and service travelers expect from Courtyard by Marriott.
RIU Hotels & Resorts marks a new international milestone with the opening of Hotel Riu Palace Phuket, a sophisticated 5-star, 504-room establishment located on the beachfront of Mai Khao Beach, adjacent to Sirinat National Park, featuring 24-Hour All-Inclusive service and the premium Elite Club by RIU concept.
A Hotels.com survey of 1,000 Canadian business travellers finds free breakfast is the top hotel perk, 53% adopt a different work personality on trips, and September is the busiest travel month.
Lecturers at Hotelschool The Hague argue hospitality schools must embed VR simulations, AI prototyping, and Makerspace environments into curricula to close graduates' digital skills gap.
Hotel & Spa Amoria La Baule, a member of Radisson Individuals, is a 43-room boutique lifestyle hotel overlooking the Atlantic Ocean on La Baule's iconic seafront promenade. Combining contemporary elegance with the relaxed charm of one of France's most celebrated seaside destinations, the hotel offers ocean-inspired accommodation, an intimate wellness spa and welcoming social spaces just moments from the beach, boutique shopping and local dining. The opening further strengthens Radisson Hotel Group's presence in France while expanding the Radisson Individuals collection with a distinctive coastal destination.
Radisson Hotel Group has certified three Norwegian Radisson Blu hotels as Verified Net Zero, bringing its total to four in Norway, as part of a goal to reach 100 verified net zero hotels by 2030.
Warsaw's hotel market reached near-decade-high occupancy of ~80% and a nominal RevPAR record in 2025, outperforming CEE-6 peers despite leading the region in new room supply growth since 2016.
GSA will raise the standard continental U.S. lodging per diem to $113/day starting Oct. 1, 2026, a $3 increase, while meal allowances hold at $68/day.
Hilton (NYSE: HLT) today announced the opening of Xi Zhe Wuxi, Curio Collection by Hilton, marking Curio Collection by Hilton’s first property in Jiangsu Province. Comprising a historic residence alongside a newly constructed building, the hotel’s design embraces the coexistence of past and present, creating an urban retreat that blends historical heritage with contemporary comfort. Located within Wuxi Center 66, the hotel has been developed by Hang Lung Properties and is managed by Hilton.
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