The Revenue Management Advisory Board is a group of HSMAI members who advance the revenue management discipline through education, participation, resources and guidance, enabling leaders to optimize revenue and performance within their own organizations. The group’s strategic intentions are to: provide education on all levels; develop a sense of community and participation; create tangible resources for revenue management professionals; and give guidance on industry standards and practices.
For more information on the advisory board and resources for revenue management professionals, go to or contact Doug Kennedy, advisor, at [email protected].
Douglas Kennedy has been a fixture on the hospitality and tourism industry conference circuit since 1989, having presented over 1,000 conference keynote sessions, educational break-out seminars, or customized, on-premise training workshops during in the past 16 years. Doug Kennedy is the former President and co-founder of HSA International, a business he and his business partner started as a home-based cottage business and which together they grew into a world-wide player in hospitality training until Doug exited the company in a spin-off and merger of the HSA mystery shopping business with Quality Track International in June of 2003.
As President of HSA, Doug authored many of its most successful worldwide hospitality industry training programs including HSA's noted Reservations Sales Enhancement and Hospitality and Guest Service series of multi-level training workshops, self-paced e-learning courses, and live webcasts, which it is estimated that more than 20,000 reservations and front office staff have participated in worldwide. Click here to learn more about HSA International:
HSMAI is an organization of sales and marketing professionals representing all segments of the hospitality industry. With a strong focus on education, HSMAI has become the industry champion in identifying and communicating trends in the hospitality industry, and bringing together customers and members at 15 annual events. Founded in 1927, HSMAI is an individual membership organization comprising nearly 7,000 members worldwide, with 38 chapters in the Americas region.
For more information on HSMAI, contact the Hospitality Sales & Marketing Association International, 8201 Greensboro Drive, Suite 300, McLean, VA 22102, phone (703) 610-9024; fax (703) 610-9005. You can also visit the web site at .