Guestline celebrates it’s 100th Best Western customer

Guestline are delighted to announce that 100 Best Western hotels have now adopted their Rezlynx PMS and the Two-Way CRS Interface. BEST WESTERN PLUS Grim's Dyke Hotel, near London, are the 100^th hotel to select their solutions making Guestline the largest supplier to the Best Western hotel group in the UK. They join hotels across the world who are opting for Guestline's PCI compliant systems which deliver seamless two-way connectivity with Best Western CRS, allowing the users to manage their rates, availability and restrictions directly from the PMS in real-time.

Joanne Cook, Business Change Manager at Best Western GB commented, 'The successful on-going collaboration with this vendor ensures that Guestline remains the most popular PMS choice amongst our members. Members are delighted, not only with the PMS and Interface, but the exceptional level of service they receive from Guestline from installation to support.

As such, we are delighted to see the 100^th installation of the Guestline Rezlynx PMS and Two-Way PMS Interface at the BEST WESTERN PLUS Grim's Dyke Hotel. With Guestline's support we look forward to achieving our target of ensuring all Best Western GB properties are live on the Best Western Two-Way PMS Interface by June 2016.'

Keen to implement a more comprehensive, cloud hosted PMS with multi-channel distribution, BEST WESTERN PLUS Grim's Dyke Hotel chose Guestline's PCI compliant solutions to drive exposure, increase occupancy and deliver operational efficiencies. John Parker, General Manager at the hotel, added 'we undertook a comprehensive review of all the different suppliers and Guestline was the only vendor able demonstrate a clear return on investment with their multi-faceted solutions which satisfy all our business requirements. Our Guestline Account Manager's knowledge of the system –as well as a hotel's operational needs- was impeccable and helped answer all my questions.

Not only do we need to an effective distribution system, we also need to manage rates and operations more effectively to boost our profitability. After speaking to a lot of Best Western members it was clear to see why Guestline are the preferred supplier in both product functionality and service, and we are more than confident that the solutions will benefit us immensely.'

Guestine's Two-Way PMS Interface to the Best Western CRS went live in May 2014 and was closely followed by a rapid succession of installations in Best Western hotels across the UK and the globe to comply with the Best Western mandate. Deployment has now been carried out in properties that range from the larger 120 bedroom hotels right through to the smaller 16 bedroomed properties.

Phil Davidson, Guestline Managing Director said, 'We are delighted that 100 Best Western hotels have opted for our solutions. Since the interface went live we have been working closely with all of our existing and prospective Best Western customers both in the UK and internationally to install the systems in a quick and efficient manner. Our relationship with Best Western International continues to flourish and we look forward to growing our portfolio within the group even further.'

For more information on Guestline's solutions, visit www.guestline.com.

Media Contact

Kate Fuller

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