Radisson Blu Edwardian Guests Can Now Text Edward The Chatbot For Service | forbes.com

If you don’t have the time or inclination to coordinate with real-life concierges during your next stay in the UK, you’re in luck: a new virtual assistant has checked in at a dozen Radisson Blu hotels, and is programmed to please. ‘Edward’ is an artificially intelligent service now available at twelve Edwardian Hotels-owned Radisson Blu locations, and is able to report on hotel amenities, give directions and tips, and even receive guest...