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From Search Box to Travel Advisor: IHG’s Kim Smith on the Next Phase of AI Booking - 19 août 2026

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Octobre 2026

mer. 21 oct. Booking Holdings Now Collects Payment on 73% of Sales, Charlotte Weatherall of Corinthia London on Leading from the Heart, Paathz Rebuilds Hospitality Hiring Without CVs mar. 20 oct. Kempinski CEO and Six C-Suite Executives Depart as Shareholders Explore a Sale, Hotels Are Ready for AI — Now Comes the How, Budget the Meter Not the Machine lun. 19 oct. Google AI Mode Books Hotels Now. Independent Hotels Lost Ad Visibility the Same Day. Independents Are 8x More Invisible to AI Than Chains.ven. 16 oct. Terence Ronson's Q4 Playbook: Four Things That Matter Now, The New Luxury Is Certainty, 500 Leaders Signal AI Has Moved from Experiment to Operation jeu. 15 oct. Attribution Is Breaking Completely, Lodging Conference: Conversions Over Builds and AI in Distribution, What Are Your Top Priorities for Stability and Risk?mer. 14 oct. Simone Puorto: Choosing Humans May Redefine Luxury, Xavier Mufraggi of Generator Plans to Double by 2030, Agentic Protocols Mapped to 100+ Use Cases mar. 13 oct. AI Finds Her the Hotel. She Won't Book Through It Yet. Hotels Turned Staff into System Operators. RevPAR Growth Is Hiding a Cost Crisis.lun. 12 oct. AI Finds Her the Hotel. She Won't Book Through It Yet. Hotels Turned Staff into System Operators. RevPAR Growth Is Hiding a Cost Crisis.ven. 9 oct. Marriott's AI Agent Sells Afternoon Tea. Rivals Can Only Search Five Fields. TRevPAR Fell 8.8% While RevPAR Rose. Trust Is What AI Cannot Replicate.jeu. 8 oct. Duetto Acquires FLYR Hospitality, Is AI-Generated Data Evidence or Fluff at Scale?, Agentic AI Books Trips Fine Until Something Goes Wrong mer. 7 oct. Booking Says No Hotel Depends on It. The Data Disagrees. AI Referral Traffic Quadrupled but Stays Under 1%. Citybox Built Nordic Budget Around No Reception.mar. 6 oct. The AI Booking Protocol Has No Field for Your Travel Agent, Will Agentic Bookings Flourish or Fizzle?, Inaccurate Hotel Content Costs Travelers $1,900 on Average lun. 5 oct. You Sell the Room, the Channel Takes the Upsell, Put AI on the P&L Not the Slide Deck, Madrid's F1 Debut Left Hotel Rooms Empty at Record ADR ven. 2 oct. 70% of Consumers Abandon AI Because It Forgot Them, Milan GOPPAR Up 34% on the Winter Olympics, What Tech Vendors Actually Want from Hotel Clients jeu. 1 oct. 91% of Hotel Chains Use AI but Only 28% Have a Strategy, Choice Hotels Acquires Harvest Hosts for $130M, Is Your Agency Selling You AI Pixie Dust?

Septembre 2026

mer. 30 sept. You Publish the Rate, AI Quotes Booking.com, Non-Room Revenue Grew 35% vs 6.5% for Rooms, Hotel Tech Is Hard to Choose When AI Summarizes the Vendors mar. 29 sept. Sloan Dean on Rebuilding Hotel Management from First Principles, Hotel AI Is Only as Good as Its Data, Hilton's 2027 Traveler Has Stopped Chasing Perfection lun. 28 sept. You Set the Rate. Booking Sets the Price. Royal Caribbean Acquires Sandals for $3B. 109 Hotel AI Use Cases Now Catalogued.ven. 25 sept. AI Remembers What She Liked, Not Where She Stayed, U.S. ADR Hits an All-Time Record at $179, Hotel Restaurants Have a Structure Problem Not a Menu Problem jeu. 24 sept. Accor Deploys Hospitality's First AI Concierge at Scale, Travelers Are Two Years Ahead of the Industry on AI, The Middle Management Layer Nobody Develops mer. 23 sept. The Only Person Who Knows What AI Got Wrong Is at the Front Desk, Humans-as-Luxury Opens Rome Future Week, 30 Years at the Wickaninnish Inn mar. 22 sept. Sloan Dean Launches the First AI-Native Hotel Management Company, Booking Says Distribution Isn't Zero-Sum, Replace Headcount with HPOR lun. 21 sept. She Didn't Choose Your Hotel, the Philippines Launched a Tourism AI with No DOT Data, Build Resort Sales Teams from the Inside ven. 18 sept. Chinese AI Booked 800% More Rooms at Spring Festival, U.S. RevPAR Streak Ends After 21 Weeks, Tech Friction Costs More Than Licensing jeu. 17 sept. Google's DMA Changes Have Already Cut Direct Booking Clicks by 30%, Is First-Party Guest Data a Myth?, The Broadmoor Generated $1M in Direct Revenue from Follow-Up Calls mer. 16 sept. Soneva's Neil Gallagher on Bare Luxury and What Stays When the SOPs Go, dormakaba Acquires Alliants, EU AI Act Is Now Changing What Hotels Can Show mar. 15 sept. 50% of Hotels Use AI but Under 10% See Real Impact, Your Guest Reviews Are Now Read by Machines Not Guests, How Much Should a Hotel Budget for Marketing?lun. 14 sept. The Human Touch Has No Audit Trail, the Battle for the Guest Interface Is Starting Again, Laidback Luxury Is the Format ADR Above $1,500 Is Built On ven. 11 sept. Your Hotel Website Is Now a Verification Tool Not a Discovery Tool, Only 6% of Hotels Appear Consistently in AI Results, AI Is Deskilling Junior Sales Leaders jeu. 10 sept. Google Stripped Rates from Its EU Hotel Unit, Anthropic's Risk Report Has Four Findings Hotels Aren't Reading, Staff Confidence Is a Guest Experience Strategy mer. 9 sept. A Hotel AI Query Costs More Than a Google Search and AI Prefers Not to Ask, Forbes Ratings Drive 55% of AI Recommendation Frequency, Invest with Purpose in 2027 mar. 8 sept. Hotel Distribution Is Splitting into Two Separate Ecosystems, Where AI Is Really Landing for Hotel Owners, Define the Decision Envelope Before AI Flies the Plane lun. 7 sept. A Visa Change Hits the Floor Before It Hits the Report, Seven Accor Hotels Change Hands in the UK, Hotels Put AI Where the Value Isn't ven. 4 sept. 92% of Luxury Hotel Calls Capture No Guest Data, Luxury Marketing Is Structurally Incomplete, Your Largest Corporate Account May Be Your Worst Investment jeu. 3 sept. OYO's Autonomous GM Agent Has No One to Answer To, One Hotel Cut OTA Dependency from 100% to 10% in a Year, What Hotel Groups Really Want from Vendors mer. 2 sept. AI Is Rewriting Your GDS Listing Before Corporate Travelers See It, Agent-to-Agent AI Will Bypass OTAs Entirely, U.S. RevPAR Forecast Raised to 5.1%mar. 1 sept. The World Cup Moved Group Demand Instead of Blocking It, Is SEO Hospitality's Most Overrated Discipline, Only 10% Feel Ready for AI

Août 2026

lun. 31 août Hilton Wires Into Google, ChatGPT and Claude, Airbnb Brings 650 Million Accounts to Hotels, Bad Records Keep You Out of AI Answers ven. 28 août Google Ships Agentic Booking and Puts a Points Price Beside Your Rate, HVS Holds 4.5% for 2026, 98% of Ready Buyers Abandon Anyway jeu. 27 août US July RevPAR Up 8.2% on a World Cup Bump, Half of All AI Pricing Advice Gets Overridden, Retention Is Up but Commitment Is Not mer. 26 août The Only Guest Email You Own Is the One She Hands You, 69% Decide on AI Summaries Alone, Branded Residences Get a Reality Check mar. 25 août The Guest Data OTAs Send You Comes With a Countdown, World Panel Weighs the Human-Free Hotel, Luxury RevPAR Runs 15.9% Ahead lun. 24 août Google Wires Agentic Booking to the GDS, IHG Converts 14 Kyoto Hotels in One Deal, European Booking Windows Compress ven. 21 août AI Can Score Every Visitor on Your Hotel Website in Real Time, Shanghai Built the Terminal Before the Interface, Emerging Markets Build Sales Instincts Luxury Markets Never Could jeu. 20 août H1 2026 Was Stronger Than It Looks but Unevenly So, Hotels Are Confusing Having AI with Having a Strategy, Are We Over-Specialising Hotel Marketing?mer. 19 août From Search Box to Travel Advisor: IHG’s Kim Smith on the Next Phase of AI Booking mar. 18 août Proactive Destinations Recover 1.5x Faster from Crises, Fitness Is Becoming a Primary Booking Driver, Your Next Guest May Be a Robot lun. 17 août You Own the Resort but Not Its Guests, Gen Z Finds Hotels Through Influencers Not Search, Your Five Hotel AIs Have Never Met Each Other ven. 14 août AI Agents Are Reading Guest Data to Mark Up Prices and Hotels Get Their Listed Rate, Marriott and Therme Partner on Wellbeing, Disconnection Is the New Luxury jeu. 13 août Can AI Ads Become the New Metasearch, Top Hotels Earn EUR257 Per Room from Room Service vs. EUR99 at the Median, the PMS Debate Exposed from the Inside mer. 12 août Tripadvisor and Airbnb Merge Experiences Inventory, ChatGPT Ads Are Live for Hotels at $3-3.50 CPC, Your AI-Edited Copy Is Now Watermarked by Law mar. 11 août U.S. RevPAR Forecast Raised to 4.4% but a Government Shutdown Could Cost $1B a Week, Hospitality Must Go Triple on Materiality, Win the AI Decision Layer in Six Stages lun. 10 août Hotels Are No Longer Selling Rooms, A Great Restaurant Now Sells the Room Upstairs, Independent Hotels Risk Losing AI Bookings by Default ven. 7 août World Cup Added $680M in Incremental U.S. Rooms Revenue, Kill the Sales Hero Culture, Volume Records Obscure the Real Hotel Competition jeu. 6 août Booking's Commission Is the Cheapest Thing It Takes from You, Luxury Has Confused Abundance with Value, Is Zero Rate Leakage Actually Possible?mer. 5 août AI Travel Efficiency Is Rising but Bookings Are Not Converting, Travel Agencies Grew Hotel Bookings Twice as Fast as OTAs, AI Containment Failures Are Already Happening mar. 4 août Expedia Acquires AI Travel Planner Layla, Hotel GMs Share What AI Actually Taught Them, Business Travel Hits Record $1.71 Trillion lun. 3 août Five Hotels Take Half of All AI Recommendations, Agentic Booking Has No Commission Answer, Hyatt Q2 RevPAR Up 5.9%

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