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From Search Box to Travel Advisor: IHG’s Kim Smith on the Next Phase of AI Booking - 19 août 2026

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Septembre 2026

lun. 7 sept. A Visa Change Hits the Floor Before It Hits the Report, Seven Accor Hotels Change Hands in the UK, Hotels Put AI Where the Value Isn't ven. 4 sept. 92% of Luxury Hotel Calls Capture No Guest Data, Luxury Marketing Is Structurally Incomplete, Your Largest Corporate Account May Be Your Worst Investment jeu. 3 sept. OYO's Autonomous GM Agent Has No One to Answer To, One Hotel Cut OTA Dependency from 100% to 10% in a Year, What Hotel Groups Really Want from Vendors mer. 2 sept. AI Is Rewriting Your GDS Listing Before Corporate Travelers See It, Agent-to-Agent AI Will Bypass OTAs Entirely, U.S. RevPAR Forecast Raised to 5.1%mar. 1 sept. The World Cup Moved Group Demand Instead of Blocking It, Is SEO Hospitality's Most Overrated Discipline, Only 10% Feel Ready for AI

Août 2026

lun. 31 août Hilton Wires Into Google, ChatGPT and Claude, Airbnb Brings 650 Million Accounts to Hotels, Bad Records Keep You Out of AI Answers ven. 28 août Google Ships Agentic Booking and Puts a Points Price Beside Your Rate, HVS Holds 4.5% for 2026, 98% of Ready Buyers Abandon Anyway jeu. 27 août US July RevPAR Up 8.2% on a World Cup Bump, Half of All AI Pricing Advice Gets Overridden, Retention Is Up but Commitment Is Not mer. 26 août The Only Guest Email You Own Is the One She Hands You, 69% Decide on AI Summaries Alone, Branded Residences Get a Reality Check mar. 25 août The Guest Data OTAs Send You Comes With a Countdown, World Panel Weighs the Human-Free Hotel, Luxury RevPAR Runs 15.9% Ahead lun. 24 août Google Wires Agentic Booking to the GDS, IHG Converts 14 Kyoto Hotels in One Deal, European Booking Windows Compress ven. 21 août AI Can Score Every Visitor on Your Hotel Website in Real Time, Shanghai Built the Terminal Before the Interface, Emerging Markets Build Sales Instincts Luxury Markets Never Could jeu. 20 août H1 2026 Was Stronger Than It Looks but Unevenly So, Hotels Are Confusing Having AI with Having a Strategy, Are We Over-Specialising Hotel Marketing?mer. 19 août From Search Box to Travel Advisor: IHG’s Kim Smith on the Next Phase of AI Booking mar. 18 août Proactive Destinations Recover 1.5x Faster from Crises, Fitness Is Becoming a Primary Booking Driver, Your Next Guest May Be a Robot lun. 17 août You Own the Resort but Not Its Guests, Gen Z Finds Hotels Through Influencers Not Search, Your Five Hotel AIs Have Never Met Each Other ven. 14 août AI Agents Are Reading Guest Data to Mark Up Prices and Hotels Get Their Listed Rate, Marriott and Therme Partner on Wellbeing, Disconnection Is the New Luxury jeu. 13 août Can AI Ads Become the New Metasearch, Top Hotels Earn EUR257 Per Room from Room Service vs. EUR99 at the Median, the PMS Debate Exposed from the Inside mer. 12 août Tripadvisor and Airbnb Merge Experiences Inventory, ChatGPT Ads Are Live for Hotels at $3-3.50 CPC, Your AI-Edited Copy Is Now Watermarked by Law mar. 11 août U.S. RevPAR Forecast Raised to 4.4% but a Government Shutdown Could Cost $1B a Week, Hospitality Must Go Triple on Materiality, Win the AI Decision Layer in Six Stages lun. 10 août Hotels Are No Longer Selling Rooms, A Great Restaurant Now Sells the Room Upstairs, Independent Hotels Risk Losing AI Bookings by Default ven. 7 août World Cup Added $680M in Incremental U.S. Rooms Revenue, Kill the Sales Hero Culture, Volume Records Obscure the Real Hotel Competition jeu. 6 août Booking's Commission Is the Cheapest Thing It Takes from You, Luxury Has Confused Abundance with Value, Is Zero Rate Leakage Actually Possible?mer. 5 août AI Travel Efficiency Is Rising but Bookings Are Not Converting, Travel Agencies Grew Hotel Bookings Twice as Fast as OTAs, AI Containment Failures Are Already Happening mar. 4 août Expedia Acquires AI Travel Planner Layla, Hotel GMs Share What AI Actually Taught Them, Business Travel Hits Record $1.71 Trillion lun. 3 août Five Hotels Take Half of All AI Recommendations, Agentic Booking Has No Commission Answer, Hyatt Q2 RevPAR Up 5.9%

Juillet 2026

ven. 31 juil. Most Hotel Sales Teams Can Only Harvest Demand, U.S. RevPAR Forecast at 4.5% for 2026, World Cup Reviews Reveal What Guests Actually Noticed jeu. 30 juil. AI Travel Agents Loom as Hospitality's Next Gatekeeper, Accor Grows First-Half Profit in a Soft Market mer. 29 juil. IHG Launches AI Search Across 7,000+ Hotels, WTTC Shifts Tourism Success from Arrivals to Resident Satisfaction, Canada's Pipeline Hits a Record 345 Projects mar. 28 juil. Radisson Launches ChatGPT Booking for 1,000+ Hotels, Botanique Cut Staff from 110 to 38 and Hit Profitability by Year Two, Luxury GM Role Is Outpacing Development lun. 27 juil. Google Is Now Selling Placement Inside the AI Answer, the DMA Already Let Hotels Undercut OTAs and Most Don't Know It, Hilton Tops Brand Value at $19.2B ven. 24 juil. EU Fined Google €460M for Burying Hotel Search Rivals and Hotels Weren't One of Them, Accor Sells Essendi Stake for €975M, Kempinski Tel Aviv Turned Crisis Into Operating Philosophy jeu. 23 juil. Frictionless Check-In Runs Into a Safety Question, US Pipeline Points to 832 Openings in 2028 mer. 22 juil. 2026 Is Not About Adding AI to Hotels, World Cup Left 16 Cities Worth of Pricing Lessons, Small Hotels Can Outpace Chains on Tech mar. 21 juil. Should Hotels Abandon Google Search Because of Zero-Click, Wholesalers Aren't Worried About AI, APAC Hotel Investment Up 54%lun. 20 juil. The Big PMS Debate: a closed-door discussion between the world's leading PMS CEOs and hotel CIOs ven. 17 juil. Hotel Connectivity Is Now the Entry Condition for AI Distribution, Simone Puorto Says Hotels Don't Need More Software, Spain Eclipse Bookings Up 76%jeu. 16 juil. Visa Destinations Could Rewrite Hotel Distribution, Direct Booking Rates Stuck Below 15% Because of Checkout Friction, Hotels Lose Value in Plain Sight mer. 15 juil. Booking Is Building a Machine to Wholesale Your Rooms at Scale, Hotel Satisfaction Hits 30-Year High, Urban Cowboy Built Four Hotels with Zero Marketing mar. 14 juil. Mews Founder Richard Valtr Opens The Boardroom Reboot, Humanless Hotels Spark a World Panel Debate, Agentic AI Makes Hotels AI-Bookable or Irrelevant lun. 13 juil. AI Is Confidently Wrong About Your Hotel and the Guest Arrives Believing It, the Org Chart Is a Revenue Problem, AI Shifts Hotels from Pricing to Personalization ven. 10 juil. Satisfied Guests Don't Come Back, Breaking the Front Desk Costs Less Than Keeping It, U.S. RevPAR Up 10.9%jeu. 9 juil. AI Citation Share Is the New Distribution Battleground, Pertlink Maps 12 Months of AI Engineering Into Hotel Decisions, Europe Arrivals Up 5%mer. 8 juil. AI Hotel Rankings Change 45% of the Time, One Hotel Per Market Wins the Rest, Robotics Will Split the Industry in Two mar. 7 juil. Hotels Fail the Guest's Real AI Search Question, Infor Names Google and Anthropic as True PMS Rivals, Meyer Jabara's 24% Turnover Proves Culture Pays lun. 6 juil. Loyalty Programs May Be the One Asset AI Agents Can't Take, the Application Layer Owns the Guest, Hospitality's Real Question Is Cultural Not Legal ven. 3 juil. AI Referral Traffic to Hotel Websites Surged 50%+, Fake AI Infographics Are Distorting Hotel Tech Decisions, U.S. RevPAR Climbed 9.6% on World Cup Demand jeu. 2 juil. Marriott Solved the Discovery Problem by Trading One Intermediary for Another, Middle East Tensions Put $600M Daily at Risk, Radisson Launches Real-Time AI Price Matching mer. 1 juil. Hotel Chains Built AI for the Traveler Who Comes to Them First. That Traveler Is Leaving.

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