HSMAI Century Campaign Update: One Year into Building a Bridge to Our Brightest Future
Press Release

HSMAI Century Campaign Update: One Year into Building a Bridge to Our Brightest Future

The Hospitality Sales and Marketing Association International (HSMAI) Foundation proudly marks the one-year anniversary of its Century Campaign, a five-year fundraising initiative set to culminate in the organization’s 100th anniversary on September...

The Hospitality Sales and Marketing Association International (HSMAI)
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HSMAI Century Campaign Update: One Year into Building a Bridge to Our Brightest Future26 September 2024HSMAISales & Marketing
HSMAI Century Campaign Update: One Year into Building a Bridge to Our Brightest Future
What is the difference between a hotel CRM for B2B and for B2C?
Opinion

What is the difference between a hotel CRM for B2B and for B2C?

In an era of relationships and personalisation, a Customer Relationship Management system (CRM) has become the king. And especially for hospitality, this type of software is turning into a key element of every hotel’s tech stack.

Johanna Bernuy
Johanna Bernuy
Marketing Manager at Bookboost
Bookboost
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CRM & Loyalty
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Johanna Bernuy
by Johanna Bernuy
26 September 2024BookboostSales & Marketing
What is the difference between a hotel CRM for B2B and for B2C?
Top EMEA hotel email campaigns of 2024 (so far)
Opinion

Top EMEA hotel email campaigns of 2024 (so far)

In 2024, the EMEA hotel market is embracing email as more than just a promotional tool—it’s become a platform for storytelling. Instead of simply offering discounts, top campaigns are sharing unique narratives, such as behind-the-scenes insights or ...

Karen Stephens
Karen Stephens
Chief Marketing Officer, Revinate
Revinate, Inc.
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Travel Technology
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Email marketing
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Digital Marketing
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Karen Stephens
by Karen Stephens
23 September 2024Revinate, Inc.Sales & Marketing
Top EMEA hotel email campaigns of 2024 (so far)
Supplier News

The Hotels Network Achieves SOC 2® Compliance, Leading the Way in Hotel Technology Security

The Hotels Network (THN) is proud to announce the successful completion of its SOC 2® Type I compliance, becoming one of the first SaaS companies in hotel technology to achieve this certification. SOC 2 is one of the most highly regarded information...

The Hotels Network
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The Hotels Network Achieves SOC 2® Compliance, Leading the Way in Hotel Technology Security19 September 2024The Hotels NetworkSales & Marketing
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Supplier News

Cogwheel Analytics Announces Launch of Hotel Digital Marketing Benchmarking Scorecard

We are pleased to introduce our latest innovation, the Benchmarking Scorecard. This enterprise tool is crafted to transform how hotels assess their digital marketing performance. Tailored to meet the needs of hotel management companies, ownership gr...

Cogwheel Marketing
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Lodging Industry
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Cogwheel Analytics Announces Launch of Hotel Digital Marketing Benchmarking Scorecard18 September 2024Cogwheel MarketingSales & Marketing
Cogwheel Analytics Announces Launch of Hotel Digital Marketing Benchmarking Scorecard
Reservations Sales QUEST 2025
Opinion

Reservations Sales QUEST 2025

Recently, a prospective new client said “We actually don’t get many phone reservations anymore, but we do get a lot of questions.” Because they record their incoming 800 calls, our KTN team was then able to audit actual conversations their reservati...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Doug Kennedy
by Doug Kennedy
18 September 2024Kennedy Training Network (KTN)Sales & Marketing
Reservations Sales QUEST 2025
7 features you can’t miss in a hotel CRM
Opinion

7 features you can’t miss in a hotel CRM

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

Daan De Bruijn
Daan De Bruijn
Co Founder of Bookboost
Bookboost
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Daan De Bruijn
by Daan De Bruijn
17 September 2024BookboostSales & Marketing
7 features you can’t miss in a hotel CRM