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Monday opened the week with hospitality.today's argument that Google AI Mode is eliminating the research phase where guests actively choose hotels and replacing it with a single AI-surfaced option they accept, Pertlink's open letter to the Philippines' tourism secretary on a government AI assistant already answering tourist queries with no connection to official data, and The Sales Leadership Brief on why destination resorts should grow commercial talent from within rather than recruit externally. Chinese Golden Week bookings up 123%, housekeeping as the most undervalued hotel department, and three property announcements opened the session.
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