Expert Views (12)
View all Answers
AI Travel Agents Loom as Hospitality's Next Gatekeeper, Accor Grows First-Half Profit in a Soft Market
Thursday's sharpest thinking is about who controls demand. The warning is that the next disruption is less a cheaper OTA and more AI travel agents that decide which hotels a guest ever sees, and that regulatory wins against platforms have changed little, leaving direct relationships as the only asset that compounds. Accor posted higher first-half profit, and hospitality hiring technology is consolidating.
Behind the Smile: What Really Stresses CEOs and Managing Directors in Hospitality
An honest look at the hidden pressures facing hospitality CEOs and MDs: financial leakage, chronic staff turnover, real-time reputation risk, compliance shifts, and non-stop reinvestment demands.
By Francisca Fasua, Founder, Aurelia Hospitality Services
Latest
Trust wins group business. The data proves it.
A report based on 900+ event professionals reveals what trust signals influence venue shortlisting decisions and how AI-driven discovery is reshaping the planner evaluation process.
By Diana Tamboly, Manager, Field Marketing, Hospitality Cloud, Cvent Europe Ltd
Preferred Hotels & Resorts Welcomes 10 New Members
Preferred Hotels & Resorts added 10 independent luxury properties to its global portfolio in Q2 2026, spanning Bali, Kenya, Belgium, Portugal, Italy, Ireland, and the UAE.
5 Signs Operational Visibility Is Breaking Down In Hotel Operations
Five warning signs that operational visibility is eroding in hotels, from inconsistent standard interpretation across properties to managers spending more time chasing updates than leading teams.
By Anna Ransom, Vice President of Marketing, Unifocus
Recent Appointments
View AllRemington Hospitality Expands Managed Portfolio with Addition of Sheraton Mission Valley
Remington Hospitality takes over management of the 260-room Sheraton Mission Valley San Diego, which will undergo a full renovation and convert to the Hyatt Regency brand by year-end.
Latin America Hotel Construction Pipeline Expands as Early Planning Stage Surges 22%; LE Debuts 2028 New Hotel Openings Forecast
LE's Q2 2026 report shows Latin America's pipeline at 759 projects and 111,340 rooms, with early planning up 22% YOY; Mexico, Brazil, and the Dominican Republic lead, and a 2028 forecast debuts at 123 new hotels.
Why Off-Market Hotel Transactions in LATAM Need Buyer Qualification Before Disclosure
The article outlines a structured, staged approach to confidential hotel asset sales in Latin America and the Caribbean, emphasizing buyer vetting before disclosure to protect asset value and daily operations.
By Enrique L. González, Founder and General Manager, F2F Invest LATAM
A Classic Safari Reimagined: Malewane Lodge to Reopen After Major Transformation
Malewane Lodge, the original that marked the beginning of Royal Malewane in South Africa’s Greater Kruger National Park, has undergone an extensive reimagination, welcoming guests back to a lodge steeped in history and reverence.
Martinhal Introduces Marvila Studios: A New Hybrid Hospitality Concept in East Lisbon
Martinhal today announces Marvila Studios, an innovative hybrid hospitality concept located within the Edu Hub Lisbon campus in the fast-emerging Marvila district of East Lisbon.
Supplier News
View allOne Group Booking Is Worth 20-50 Room Nights. Most Independent Hotels Still Struggle to Manage It.
A free eBook from roommaster outlines how independent hotels can fix group booking operations, from faster RFP response to attrition clause enforcement, amid 28% growth in meetings and events demand.
BCD Travel accelerates AI strategy with strategic investment in corporate travel AI leader AMGINE
BCD Travel has made a strategic investment in AMGINE and expanded their existing partnership, targeting AI gains in group-air management, email automation, and agentic workflows across global travel programs.
Cloudbeds Launches OTA Ads to Seamlessly Manage OTA Campaigns within the Platform
Cloudbeds' new OTA Ads feature lets hoteliers launch and manage Expedia TravelAds campaigns directly within the Cloudbeds platform, consolidating paid OTA visibility alongside metasearch, retargeting, and reputation tools.
The Access Group agrees to acquire Talent Funnel, strengthening its AI-enabled workforce management capability for hospitality
The Access Group is acquiring UK hospitality ATS provider Talent Funnel, which serves 100+ customers across 2,193 sites and handles 75,000 hires annually, with completion expected August 2026.
Shiji’s Daylight PMS Selected by Kempinski Hotels to Elevate Luxury Guest Experiences
Kempinski Hotels has deployed Shiji's Daylight PMS across 4,400+ rooms since 2025, focusing on centralized guest profile management and personalized service delivery across its China portfolio.
Travelsoft announces the acquisition of Afidium by Orchestra, strengthening product synergies for French travel professionals
Travelsoft's French entity Orchestra acquires Afidium, a travel software specialist founded in 2005, to combine distribution and booking capabilities with Afidium's air optimisation and PNR management expertise.
Paathz Opens for Beta: Building Hiring Infrastructure for Hospitality
Paathz has launched its employer beta across seven markets with 40,000+ candidates, positioning itself as a hospitality-specific hiring infrastructure that structures talent data beyond traditional CVs.
How Far Should Hotels Go to Connect Guests with Local Life?
Three hotel examples, including Hotel Emma in Texas, SALT of Palmar in Mauritius, and Hotel Indigo Singapore, show how properties can connect guests with local markets, artisans, and daily neighbourhood life.
Why the best luxury hotels don’t sell exclusivity — They build connection
Aethos CEO Lily Wecker joins Revinate's Hotel Moment podcast to discuss how luxury is shifting from exclusivity to emotional connection, with over half of Aethos guests under 40.
Quality Pays: New Vrbo Research Finds Travelers Will Spend More on Vacation Rentals They Trust
Vrbo's 1,758-traveler global study finds 86% will pay more for higher-quality listings, with cleanliness, reliable amenities, and host responsiveness topping the list of trust drivers.
Sustainable Innovations for Hospitality Properties
A practical guide to 10 sustainability innovations for hotels and restaurants, covering AI food waste tracking, renewable energy, IoT automation, greywater systems, and low-carbon menus.
By Stewart Kiely, Director of Projects, Asset Management & Estate Development, Cayuga Hospitality Consultants
IHCL Signs a Gateway in Tiruchirappalli, Tamil Nadu
Indian Hotels Company (IHCL) , India’s largest hospitality company, today announced the signing of a Gateway hotel in Tiruchirappalli (Trichy), Tamil Nadu. This is a greenfield project.
Inside the Middle East’s Hospitality Technology Shift: A Conversation with Jimmy Joseph, Director of CADD Emirates
CADD Emirates director Jimmy Joseph outlines how UAE and KSA hotels are shifting from legacy, fragmented systems to integrated cloud platforms, with real-time data and AI reshaping operations and guest personalization.
Wai Sun Chan, Regional Marketing Manager, Shiji
CASCADA Announces New Thermal Springs + Hotel in Bend, OR - Opening 2028
CASCADA, the award-winning hospitality brand behind Portland’s acclaimed CASCADA Thermal Springs + Hotel, today announced plans to open a new destination in Bend, Oregon, in 2028.
The hotel AI readiness audit: a practical checklist for getting started
A structured five-phase framework helps hotels assess data infrastructure, run shadow-mode pilots, and scale AI without overwhelming staff or wasting budget on simultaneous deployments.
By Alan Young, VP, Strategy | Hospitality, Infor
Italy: La Serena Forte dei Marmi Completes Transformative Renovation
La Serena Hotel Forte dei Marmi, set between the Apuan Alps and the sparkling Mediterranean on Tuscany’s riviera, has recently completed a multi-year transformation that transcends the traditional hotel renovation. Since its debut as a five-star property, ownership has refined every element of guest experience, reducing room inventory from 30 to 21 spacious accommodations and reimagining the entire property as a private Tuscan villa rather than a conventional hotel. This continued evolution has introduced the new Lumarea restaurant and chef, refreshed gardens and fitness facilities, and layered the interiors with carefully curated furnishings from celebrated European design houses including Poltrona Frau, Gervasoni, Paola Lenti, and Minotti, complemented by distinguished Italian details such as Frette linens and Culti amenities. The result represents a thoughtful expression of quiet luxury rooted in authentic Italian craftsmanship.
Four Seasons Resort The Nam Hai Unveils Newly Renovated Signature Three-Bedroom Pool Villas
Four Seasons Resort The Nam Hai, Hoi An, Vietnam announces the opening of its first two newly renovated Signature Three-Bedroom Pool Villas, introducing a refreshed design direction for the resort’s premium multi-bedroom accommodations.
Now Open: Danieli, Venezia, A Four Seasons Hotel Reopens on Riva degli Schiavoni
The highly anticipated reopening of Danieli, Venezia, A Four Seasons Hotel has arrived as the property welcomes its first guests. Set in a prime position on the Riva degli Schiavoni, the Hotel offers stunning views of San Giorgio Maggiore from its rooftop terrace, while many of its rooms reveal the Lagoon in true theatrical fashion, with curtains parting like those of a grand theatre to unveil the view beyond.