HN World Panel

ChatGPT: how to get the most out of your prompt?

With the emergence of AI-powered chatbots such as ChatGPT, hotels and travel companies can offer personalized and efficient customer service. Furthermore, generative AI provides new avenues for creating unique experiences and engaging with guests, w...

More in this panel

Metaverse and Web3 in Hospitality

ChatGPT: how to get the most out of your prompt?

Should OTAs and other intermediaries be asking customers for a tip?

Recently, Hopper, an OTA based in Canada, started to ask customers to pay a "tip" to Hopper as part of the booking. The tip is included automatically in the final price on the final payment page before completing the booking. The customer has to swi...

More in this panel

Digital Marketing in Hospitality

Should OTAs and other intermediaries be asking customers for a tip?

What would be the impact of generative AI like ChatGPT on hospitality?

Recently, there have been a lot of buzz and heated discussions about the impact and role of generative AI like ChatGPT in the hospitality industry and travel in general. From bold predictions that ChatGPT will "revolutionize the industry" and "liber...

More in this panel

Information Technology

What would be the impact of generative AI like ChatGPT on hospitality?

Getting Started in the Metaverse: A Guide for Hoteliers to Navigate the Embodied Internet

The idea of a metaverse is quickly becoming a reality, driven by advancements in virtual and augmented reality technology, blockchain, and Web3. However, the metaverse can be a daunting and perplexing place for those unfamiliar with its workings. At...

More in this panel

Metaverse and Web3 in Hospitality

Getting Started in the Metaverse: A Guide for Hoteliers to Navigate the Embodied Internet

Moving the Needle on Sustainability: Cooperation in Hospitality

Hospitality business governance, the need for cooperation and societal and environmental challenges: what are the links?

More in this panel

Sustainability in Hospitality

Moving the Needle on Sustainability: Cooperation in Hospitality

How to Leverage Blockchain Technology in the Travel and Hospitality Industries?

Blockchain technology is directly connected to the concept of a utopian metaverse, as the ideal vision of embodied internet can only be achieved through decentralization. This is where blockchain technology comes in, providing a secure, transparent,...

More in this panel

Metaverse and Web3 in Hospitality

How to Leverage Blockchain Technology in the Travel and Hospitality Industries?

The Salmon of Doubt: What Tech Will Revolutionize the Hospitality Industry in 2023?

English author Douglas Adams, famous for The Hitchhiker’s Guide to the Galaxy (and contributing to a Monty Python’s Flying Circus sketch), was a technology enthusiast. In a (very contemporary, even to this day) essay titled "How to Stop Worrying and...

More in this panel

Information Technology

The Salmon of Doubt: What Tech Will Revolutionize the Hospitality Industry in 2023?

Marketing for Generation Alpha: How to Position Your Hotel Brand in the Metaverse?

Generation Alpha, also known as the "digital natives," is the first generation to be born and raised in a fully phygital world. This poses a challenge for marketers especially in our industry, as traditional advertising methods may not be as effecti...

More in this panel

Metaverse and Web3 in Hospitality

What are hotel marketers’ Top Digital Marketing Resolutions to ensure success in 2023?

The post-pandemic travel demand, fueled by sheer lockdown-induced restlessness, accumulated consumer savings to the tune of trillions of dollars plus government handouts, has been fueling the 2022 travel rush.

More in this panel

Digital Marketing in Hospitality

What are hotel marketers’ Top Digital Marketing Resolutions to ensure success in 2023?

Happy New Year! Top revenue leaders’ prophecies and resolutions for 2023.

Throughout 2022 The Revenue Optimization panel addressed a number of interesting topics including emerging decision making technologies, moving beyond RevPAR to focus on profitability, driving ancillary revenue, the evolving role of the Revenue Mana...

More in this panel

Revenue Optimization

Happy New Year! Top revenue leaders’ prophecies and resolutions for 2023.

HN World Panel

The HN World Panel is a thought-leadership platform where hospitality-industry leaders share insights, views, ideas and reactions on important issues and events currently affecting the hospitality business. Each panel is made up of a select group of experts, and industry leaders who, by invitation, contribute succinct commentary on viewpoints which are suggested by panel-champs.