HN World Panel

How is growing third-party control over search, booking, and data reshaping how hotels build and protect guest relationships?

The balance of power has shifted. Google, Expedia, and Airbnb now dominate the booking journey, shaping what guests see, how they book, and even how they are remembered. Hotels that once "owned" the relationship are finding themselves renting access...

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Revenue Optimization

How is growing third-party control over search, booking, and data reshaping how hotels build and protect guest relationships?

Can the future of hotel reviews be completely AI-generated?

I feel that the scenario is no longer speculative. It is, if anything, the natural extension of where reputation systems are already heading. It is easy to imagine Tripadvisor, Google or any major OTA replacing the old free text box with a short seq...

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Digital Marketing in Hospitality

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Chatbots, Robotics & AI

Can the future of hotel reviews be completely AI-generated?

How Suppliers Are Embedding AI in Their Solution Stacks – C-Level Views

As part of a new Hospitality Net initiative developed in collaboration with Floor Bleeker, we invited C level executives from leading hospitality technology providers to share how they see AI reshaping hotel operations in the coming years. These sup...

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Information Technology

How Suppliers Are Embedding AI in Their Solution Stacks – C-Level Views

Do hotels need yet another mega OTA?

Recently, Brian Chesky, the CEO of Airbnb, declared that "hotels as the future of Airbnb." The company is including more hotels on its platform, especially independent and boutique properties in urban locations and destinations with limited home-sha...

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Revenue Optimization

Do hotels need yet another mega OTA?

When Regulation Slows Revolution: Are Global AI Policies Creating a Two-Speed World?

As AI continues to redefine industries worldwide, we are starting to see clear differences in innovation speed driven by regional policies. In the U.S., where AI is largely left to evolve freely, progress has been explosive: new models, tools, and i...

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Information Technology

When Regulation Slows Revolution: Are Global AI Policies Creating a Two-Speed World?

Are Metasearch Engines Dead, or Have They Simply Become Invisible?

For years I have argued that metasearch, at least in the recognizable shape that defined the last two decades, is already dead. What we are entering is not the erasure of metasearch but its absorption into the infrastructural substrate of distributi...

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Digital Marketing in Hospitality

Are Metasearch Engines Dead, or Have They Simply Become Invisible?

How is the shift from revenue growth to total profit optimization redefining the role of today’s revenue leader?

Rising labor, energy, and distribution costs have changed the scoreboard. A strong RevPAR no longer guarantees a healthy bottom line. Hotels can fill rooms yet still fall short if acquisition costs or channel mix erode margin. Volume without profit ...

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Revenue Optimization

How is the shift from revenue growth to total profit optimization redefining the role of today’s revenue leader?

Can integration hubs save the day?

In the near to mid-term, any full-service 3-4-5-star hotel will need over 100 plus APIs (application programming interface) with third-party tech applications and solutions to be able to function and meet the basic needs and wants of today’s tech-sa...

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Information Technology

Can integration hubs save the day?

Escaping the Low Impact Loop: How to do Better in 2026?

A sustainability auditor recently sent me her checklist of a property: "Remove single-use soap from bathrooms. Install low-flow showerheads. Replace incandescent bulbs with LEDs. Calculate food waste. Monitor AC complaints to adjust thermostats."

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Sustainability in Hospitality

Escaping the Low Impact Loop: How to do Better in 2026?

What is your single budget focus for 2026?

The end of the year is when every GM turns strategist, shaping a budget that does more than cover costs - it sets the tone for what is ahead. Budgets are never just numbers on a spreadsheet; they are a reflection of priorities, trade-offs, and the r...

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Luxury Hotel General Managers (GMs)

What is your single budget focus for 2026?

HN World Panel

The HN World Panel is a thought-leadership platform where hospitality-industry leaders share insights, views, ideas and reactions on important issues and events currently affecting the hospitality business. Each panel is made up of a select group of experts, and industry leaders who, by invitation, contribute succinct commentary on viewpoints which are suggested by panel-champs.