Information Technology
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Lyle Worthington
Technology Executive and Consultant & Past President of HFTP Global
More from Lyle Worthington
World Panel
Recent Viewpoints (11)
Will Augmented Reality Enhance The Hotel Stay Of The Future?
While virtual reality can be used to attract travelers to a specific destination, augmented reality has the potential to enhance the experience as it is lived. From the point of view of sales and advertising, AR is a great way to show offers and promotions in real-time: a traveler could point the camera at a restaurant and see the menu-of-the-day come to life, or watch hotel room rates shown over the "real" property.
Is 'data scientist' the next hot position in hotels/hospitality?
There is so much data that a hotel has or can have access to... but in most cases, there's no one who understands how to translate these data into actionable insights on a hotel's current and future business.
Thoughts and recommendations for CYBER HITEC!
For obvious reasons, Hospitality Financial and Technology Professionals (HFTP®) announced last week that this year's HITEC will pivot to a virtual edition called "Cyber HITEC." I guess most of you have been participating and attending in a variety of online event formats over the past 3 months.
Are there any quick-fix IT solutions for hotels in the post-COVID new normal?
Most hoteliers agree that, at least for the foreseeable future, hotel stays will be different. Guests will be more conscious about hygiene, social distancing and expecting a contactless guest-journey.
Should hoteliers develop in-house or outsource IT applications and solutions?
Some hoteliers (brands & management companies) believe that developing tech solutions in-house is cheaper and provides better customization to the hotelier's concrete needs and control over the ongoing maintenance and performance.
Why are there so many hospitality technology vendors in our industry? (Part II)
(IT Professionals Perspective) Some hoteliers are rightfully disoriented in the current myriad of hospitality technology vendors and solutions and are dreaming of a one-stop-shop tech solution that will cover all of their PMS, RMS, CRS, Channel Manager, CRM, CMS and DMS needs.
My biggest frustration with hotel-tech when booking or staying at a hotel!
We all get to travel quite a bit in our industry... As a traveler, we get confronted with a wide range of technologies/platforms both during the booking/pre-arrival phase as well as the actual checkin and stay in a hotel room.
Investing in Technology Innovation - How Much is Enough?
In the first viewpoint of this panel, several experts weighed in that the Hospitality Industry does not properly invest in technology innovation. Apple spent about $15 billion in research last year alone… or 5.
Artificial Intelligence… Where could and should AI be adopted in our industry?
Artificial intelligence is rapidly moving from the laboratory and into business and consumer applications. The result is a fundamental shift in how software is built, and what it's capable of doing. And while we're still a way off from the artificial general intelligence portrayed in the movies, artificial narrow intelligence is a reality that's already powering some of the most successful technology businesses today, including Amazon, Facebook, Google and Apple.
The Death of Yesterday’s PMS: Embracing the New Normal
The PMS' role as the center of a hotel's technology ecosystem is coming to an end. Crucial guest data sits locked up in today's disconnected data silos, making it very difficult for hotels/brands to optimize and bank in on the 'digital guest journey'.
Is Hotel Technology Lagging Behind other industries?
For over a decade I have heard industry pundits, consultants, other experts, and myself say that the hospitality industry lags behind other industries in innovation, investment, and adoption of new technologies.
About the World Panel
Hospitality Net's World Panel is a thought-leadership platform where hospitality-industry opinion leaders share insights, views, ideas and reactions on important issues and events currently affecting the hospitality business. Each panel is made up of a select group of experts, and industry leaders who, by invitation, contribute succinct commentary on viewpoints which are suggested by panel-champs.
Panel Experts
Max Starkov
Adjunct Professor NYU Tisch Center for Hospitality and Hospitality & Online Travel Tech Consultant
Ian Millar
Professor at Ecole hôtelière de Lausanne
Floor Bleeker
CIO MEA and Global Accor Strategic Programs
Uli Pillau
Founder and CEO of Apaleo
Mark Fancourt
Co-Founder at TRAVHOTECH
Timo Kettern
Corporate Director of IT at Bierwirth & Kluth Hotel Management
Dave Berkus
Managing Partner at Wayfare Ventures LLC
Binu Mathews
CEO at IDS Next
Jon Davis
CTO at Village Hotel Club
Gregg Hopkins
Senior Managing Director at PROVision Partners
Fergus Boyd
Hospitality Consultant
Michael Toedt
Managing Director at Dailypoint Gmbh
Lyle Worthington
Technology Executive and Consultant & Past President of HFTP Global
David Sjolander
COO at Hotel Technology Next Generation (HTNG)
Klaus Kohlmayr
Chief Evangelist at IDeaS Revenue Solutions
Juanjo Rodriguez
Founder and CEO, The Hotels Network
Ryan King
Senior Director of Strategy, Global at Shiji Group
Wolfgang Emperger
Vice President, Infor Hospitality Solutions – EMEAI
Terence Ronson
Hospitality Professional, Technology Consultant, Public Speaker and Inventor
Nick Price
Head of Systems & Technology Architecture at citizenM
John Burns
Hospitality Technology Consultant
Michael Schubach
Chief Technology Officer at Rosen Hotels & Resorts
Warren Dehan
President and Co-Owner of Maestro PMS
Bryan Hammer
Vice President IT at Belmond
Jan Jaap van Roon
CEO at IreckonU
Ted Horner
Information Technology and Services Consultant
Carson Booth
Board Member, HFTP
Mike Ford
Founder and Managing Director, SiteMinder
Jos Schaap
CEO at ROOMDEX
Jai Govindani
Chief Technology Officer at Red Planet Hotels
George Roukas
Partner at Hudson Crossing
Marco Correia
Partner & Co-Founder, T-Hotel Hospitality Knowledge
Robert Cole
Founder of RockCheetah
Laurent Idrac
Chief Operating Officer at hapicloud.io
Dai Williams
Chief Growth Officer, SiteMinder
Micheal Blake
Executive Vice President & CEO at Hotel Technology Next Generation (HTNG)
Sherry Marek
Co Founder, Vice President at Datavision Technologies
Patrick Landman
CEO & Founder at Xotels
Neil Foster
Hospitality Technology Executive & HFTP Global Secretary
Michael Bennett
Chief Marketing Officer, Cendyn
Kevin King
Chief Operating Officer at Shiji
Connie Rheams
Vice President Hospitality at Beekeeper
David Millili
Chief Executive Officer of Angie Hospitality
Frank Reeves
Co-Founder & CEO, Avvio
Henri Roelings
Founder & CEO at Hospitality Net
Ingo Dignas
CEO & Co-Founder at Protel
Simone Puorto
Founder | CEO | Futurist
Thomas Landen
Director of Partnerships at Revinate
David Adelson
President / Founder of INTELITY
Trevor Dowswell
CTO at Hotel Internet Services
Matt Lyman
Senior Sales Director at Podium
Jeremy Ward
Co-host of Cloudbusting Podcast at Cloudreach
April Rosier
Director of Customer Success @VENZA
Laura Calin
VP, Strategy and Solutions Management at Oracle Hospitality
Robert Herr
General Manager at The Bürgenstock Selection
Saikrishnan Ranganathan
Co-Founder and CEO of SensorFlow
Mark Pate
Assistant Controller/IT Director & HR Administrator at Highpointe Hotel Corporation