World Panel
World Panel

Information Technology

This HN World Panel addresses IT subjects around technologies used in hotels both guest- and employee-facing. The panel is co-created with HFTP, organizers of HITEC exhibitions, taking place in the US, Europe, Middle East and Asia. Find out more at www.hitec.org.
Cyber HITEC
Event Coverage
This Viewpoint is part of the Cyber HITEC panel

Panel Champs

Ian Millar

Professor at Ecole hôtelière de Lausanne

More from Ian Millar

Floor Bleeker

CIO MEA and Global Accor Strategic Programs

More from Floor Bleeker

Lyle Worthington

Technology Executive and Consultant & Past President of HFTP Global

More from Lyle Worthington
Recent Viewpoints (9)

Thoughts and recommendations for CYBER HITEC!

For obvious reasons, Hospitality Financial and Technology Professionals (HFTP®) announced last week that this year's HITEC will pivot to a virtual edition called "Cyber HITEC." I guess most of you have been participating and attending in a variety of online event formats over the past 3 months.

Artificial Intelligence… Where could and should AI be adopted in our industry?

Artificial intelligence is rapidly moving from the laboratory and into business and consumer applications. The result is a fundamental shift in how software is built, and what it's capable of doing. And while we're still a way off from the artificial general intelligence portrayed in the movies, artificial narrow intelligence is a reality that's already powering some of the most successful technology businesses today, including Amazon, Facebook, Google and Apple.

The Death of Yesterday’s PMS: Embracing the New Normal

The PMS' role as the center of a hotel's technology ecosystem is coming to an end. Crucial guest data sits locked up in today's disconnected data silos, making it very difficult for hotels/brands to optimize and bank in on the 'digital guest journey'.

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