Ingo Dignas

CEO & Co-Founder at Protel

Ingo DignasAfter having studied computer science at the University of Dortmund, Ingo Dignas co-founded protel together with Manfred Osthues and Jörg Hermann in 1994. Ingo is the leading force in the development of protel’s architecture and products, and under his technical direction, the company has grown to provide products and services to more than 14,000 hotels worldwide, also becoming recognized as one of the most innovative technology companies in the hospitality industry.
Insights by Ingo Dignas (4)

5 Leading PMS Companies Reveal their Integration Strategies | ROOMDEX Webinar

5 Leading PMS Companies Reveal their Integration Strategies: An expert panel discussion with the 5 Leading Hotel PMS Companies, moderated by ROOMDEX's own Paul Peddrick as part of our Webinar Series. Join: Laura Calin, VP Strategy and Solutions At Oracle Hospitality, Nicki Dehler, VP Product at StayNTouch, Ingo Dignas, Founder and CEO at protel hotelsoftware GmbH, Richard Valtr, Founder at Mews, Ulrich Pillau, Founder at apaleo PMS, and Jos Schaap CEO and Co-Founder at ROOMDEX for a lively discussion on the evolution of 3rd party integration strategies that are making it easier for hotels to compete in the marketplace.

Are there any quick-fix IT solutions for hotels in the post-COVID new normal?

I'd like to start by saying that most modern, cutting-edge technology costs far less than many think - and the savings to be made in resource-hours alone often directly demonstrate a positive ROI! Naturally, you expect me to say this, as the CEO of a high-tech hospitality software vendor - but luckily, it's true!I'd suggest the hotelier looks for ways their current tech-stack can support as many contactless guest transactions as possible.

COVID-19 is hitting the beating heart of every hotel hard

Sitting remotely, looking out at the sunshine bouncing off the rooftops in early springtime here in Germany, you might be forgiven for thinking all is well. With the real possibility that by this time tomorrow, we will not be allowed to leave our homes, the idyllic scenery is smashed.

What is your take on the coronavirus and its impact on our industry?

Hospitality is said to be one of the oldest businesses on Earth. It is also the largest. Our own 25+ years of guiding the strategy behind protel #hoteltechnology pale to insignificance in the face of the biggest shake-up this industry has seen.