In the first viewpoint of this panel, several experts weighed in that the Hospitality Industry does not properly invest in technology innovation. Apple spent about $15 billion in research last year alone… or 5.
Vertical Booking USA - the leading reservation technology provider to hotels around the globe - is launching a new, mobile, app-based version of their Central Reservation System (CRS) and an updated version of their Central Reservation Office (CRO) solution.
The Westin Desaru Coast Resort – Bandar Penawar, Malaysia
For the 16th consecutive year, Radisson Hotel Group is organizing its Global Community Action Month - an initiative in which hotels, as well as teams from the corporate offices, come together to contribute to the local communities.
Rivers Casino Pittsburgh announced today that it will break ground on a $60 million North Shore hotel later this summer. The seven-story, four-star property will be called "The Landing Hotel Pittsburgh" and will include 219 guest rooms.
Country Inn & Suites by Radisson, a leading upper midscale hotel brand, today announced the opening of Country Inn & Suites by Radisson, Byram/Jackson South, MS. The hotel boasts a fresh, new look and feel following an extensive renovation to the lobby, breakfast area, guest rooms and amenities.
Hotel Staff Overcome Language Barriers and Enforce Incidental Policies Using Connect Staff by Monscierge
Hospitality technology firm Monscierge launched a new photos and images feature within their Connect Staff application last month and clients have found great success using the new tools for a number of tasks.
Cendyn, the leading provider of hotel CRM and hotel sales platforms for the hospitality industry today, announces a strategic follow on investment from Accel-KKR, a leading Silicon Valley based technology-focused investment firm.
The Rise Of The 'Work Family': New Survey Says 60% Of People Would Sacrifice A Raise To Work With Colleagues They Like
Nine in 10 Americans surveyed have a "work family" and, as a result, feel happier. They also agree that traveling with colleagues enables them to connect on a personal level. To celebrate the importance of positive workplace relationships strengthened by business travel, Comfort has launched the Comfort Hotels Ultimate Work Family Trip Contest where, throughout summer 2019, one person will have the chance to win access to an entire Comfort hotel for a weekend to bring together their work, and personal, families.
By Shep Hyken – Customer Service and Experience Expert, Keynote Speaker and Bestselling Author
It's been a while since I talked about the concepts of friction and convenience. Our customers have learned what it's like to have a friction-free, no-hassle, convenient experience. They love doing business with the companies that make it easy.
Domio, Inc. – New York, United States
A new report released today highlights how states and localities are losing millions of dollars in tax revenue from "voluntary collection agreements with short-term rental platforms such as Airbnb. The report, authored by Dan Bucks, former director of the Montana Revenue Department and previous executive director of the Multistate Tax Commission, concludes that these sweetheart tax agreements not only create a false impression of revenue gained by a state or locality but also cause a loss of revenue.
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