The Central/South America hotel industry reported slight performance improvement over the previous month but at overall low levels, according to September 2020 data from STR.
By Mike Oppenheim – MD
Danielle, chief concierge of the Ritz-Carlton, called me when her allergies were acting up, but this wasn't the reason. It was an awkward situation, she explained, but she hoped I'd understand. A guest has complained, I thought.
View by Nancy Scanlon – PhD, Professor at Florida International University
"The COVID-19 winding road: Personal experience & Importance of CommunityRunning out of energy is exactly where I find myself. I went from an active interpersonal schedule with 200-300 people a day to forced isolation, alone, in Miami, Florida."
Mandarin Oriental, Bodrum – Bodrum, Turkey
By Marianna Sigala – Professor of Tourism and Director of the Centre for Tourism & Leisure Management - University of South Australia
As the tourism industry looks to rebuild after the shock of COVID-19, priorities and approaches are being rethought and reinvented. Once again, the big opportunities for disruption appear to be digital.
By Linchi Kwok – Associate Professor at The Collins College of Hospitality Management
When the pandemic hit the global economy in March, business travel was estimated to lose $820 billion in revenue. Under the best scenario, businesses were expected to reopen in late spring or early summer.
Hilton's lifestyle hotel brand, announces the opening of its first Baltimore location at 1215 Wills Street. Located at Wills Wharf in the heart of the Harbor Point neighborhood, Canopy by Hilton Baltimore Harbor Point has recruited local experts to cultivate an authentic Charm City experience for travelers and locals alike.
Hilton Mall of Istanbul has opened its doors to guests. The world-class 175-room hotel, located within the same compound as Mall of Istanbul, Turkey's largest shopping and entertainment center, is the latest addition to Hilton's (NYSE: HLT) portfolio of more than 60 hotels in Turkey.
Keith Barr, Chief Executive Officer, InterContinental Hotels Group PLC, said: "Trading improved in the third quarter, although progress continues to vary by region. RevPAR declined 53%, compared to a 75% decline in the prior quarter, while occupancy was 44%, up from 25% in Q2.
Radisson Hotel & Conference Center Green Bay today announced details of its renovation to the public. The hotel underwent an extensive $23 million renovation over the past two years. The renovation was completed in three phases with updates to the lobby, corridors, guest rooms and suites, conference rooms and the exterior.
Pendry Hotels & Resorts today announced its further U.S. expansion with Pendry Chicago. The renovation and refurbishment of the Art Deco Chicago landmark, the Carbide & Carbon Building, is currently underway and will bring Pendry Hotels & Resorts' refined sense of modern-day luxury hospitality to Chicago beginning spring 2021.
"COVID-19 has created the need for contactless hospitality, which connects guests and hotel staff, while reducing contact and face to face interactions, and often leveraging technology. But the real revolution that we're realizing as an industry is that any technology that is guest-facing needs to have an effective staff interface as well."
Mandarin Oriental Bosphorus, Istanbul – Istanbul, Turkey
The Canary Islands has been confirmed as the latest member of the growing International Network of Sustainable Tourism Observatories (INSTO), overseeing the responsible development of tourism worldwide.
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