A Dog-Eat-Dog Business, Part 4 - The Life of a Hotel Doctor

By Mike Oppenheim – MD

Danielle, chief concierge of the Ritz-Carlton, called me when her allergies were acting up, but this wasn't the reason. It was an awkward situation, she explained, but she hoped I'd understand. A guest has complained, I thought.

Whose Data Is It Anyway?

By Marianna Sigala – Professor of Tourism and Director of the Centre for Tourism & Leisure Management - University of South Australia

As the tourism industry looks to rebuild after the shock of COVID-19, priorities and approaches are being rethought and reinvented. Once again, the big opportunities for disruption appear to be digital.

As More Companies Let Employees Work From Home Permanently, What Is the Outlook of Business Travel?

By Linchi Kwok – Associate Professor at The Collins College of Hospitality Management

When the pandemic hit the global economy in March, business travel was estimated to lose $820 billion in revenue. Under the best scenario, businesses were expected to reopen in late spring or early summer.

Canopy by Hilton Baltimore Harbor Point

Hilton's lifestyle hotel brand, announces the opening of its first Baltimore location at 1215 Wills Street. Located at Wills Wharf in the heart of the Harbor Point neighborhood, Canopy by Hilton Baltimore Harbor Point has recruited local experts to cultivate an authentic Charm City experience for travelers and locals alike.

Hilton Mall of Istanbul

Hilton Mall of Istanbul has opened its doors to guests. The world-class 175-room hotel, located within the same compound as Mall of Istanbul, Turkey's largest shopping and entertainment center, is the latest addition to Hilton's (NYSE: HLT) portfolio of more than 60 hotels in Turkey.

Radisson Hotel & Conference Center Green Bay

Radisson Hotel & Conference Center Green Bay today announced details of its renovation to the public. The hotel underwent an extensive $23 million renovation over the past two years. The renovation was completed in three phases with updates to the lobby, corridors, guest rooms and suites, conference rooms and the exterior.

Pendry Chicago

Pendry Hotels & Resorts today announced its further U.S. expansion with Pendry Chicago. The renovation and refurbishment of the Art Deco Chicago landmark, the Carbide & Carbon Building, is currently underway and will bring Pendry Hotels & Resorts' refined sense of modern-day luxury hospitality to Chicago beginning spring 2021.