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Hotel Technology During Crises, Does it innovate?

View by Carson Booth

"It is very apparent that a sizable consumer behavior shift towards contactless/mobile-first guest experiences has accelerated as a result of the pandemic. Airlines, banking, and nearly all industries have already embraced these shifts, however, the hotel industry has significantly trailed in adopting a mobile-first self-service strategy - some of this is due to archaic rules about identification, whereas most of this is due to archaic beliefs that guests only arrive in the afternoon and leave in the morning."

INNSiDE Madrid Gran Vía

INNSiDE by Meliá Madrid Gran Via, the result of the total renovation of the old TRYP Cibeles Hotel, boasts an ideal location in Malasaña, one of the liveliest districts in the capital, with an abunda.