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Visioning a Post-COVID Era in Revenue Management

View by Valyn Perini

"Before we can talk about changes to revenue management in a post-COVID world, we have to talk about changes to demand. Traveler behavior has definitely changed and will continue to change, and understanding guest demand of all revenue streams, including upsells, during these ongoing changes is the key to revenue management success."

dailypoint™ achieves Level II Global Support Certification

This week, dailypoint™ earned Hotel Tech Report's level II Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation.