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Is there future for a hotel-owned OTA?

View by Erik Muñoz

"No - that wouldn't have a strong chance of success. The hotel business is primarily a hospitality retail and real estate business - not a high-performance e-commerce business. The expertise and skills required to be successful as a hotelier are vastly different from the attributes required to succeed in the OTA business."

"In the face of COVID-19, it seems that housekeeping professionals are required to (re-)activate their skill set; which already includes the management of complex projects. For the seasoned housekeeping professional managing the complex task of ensuring cleanliness, hygiene, and COVID-19 safety for guests and staff, is most likely not an issue."

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More than 17,000 people from around the world signed up to participate in the WTTC/Carnival Corporation Global Scientific Summit on COVID-19 last week to hear directly from 12 renowned public health experts and scientists, sharing their knowledge and the latest evidence-based practices related to the prevention, detection and mitigation of COVID-19.

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