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Customers Don’t Care About the Details; They Care About the Destination
On a recent flight, the captain of the airplane announced over the PA system what time we would arrive at our destination. That would have been enough to make most people happy. However, he continued his announcement with a three-minute-plus speech....
America’s Executives: Face-to-Face Meetings Grow Revenue
Face-to-face meetings and business travel creates measurable benefits for companies and organizations—from increased revenue to lasting and effective professional relationships.
Sertifi Releases Hospitality Survey, Discovering New Ways the Hospitality Industry Can Automate Processes
Sertifi, developers of a complete agreements platform designed for hospitality and travel companies, partnered with Women Leading Travel & Hospitality to survey over 100 hotels, venues, and travel advisors and evaluate how they’re finalizing agreeme...
IHG to bring another voco hotel to Saudi Arabia as the brand gains momentum across the region
IHG® Hotels & Resorts, one of the world’s leading hotel companies, has announced the signing of a management agreement with Jurmaz Hotels Company to bring a new voco hotel to the centre of Riyadh. The voco Hotel and Suites Riyadh North is set to ope...
The Artisans: Kurt Bjorkman
The BLLA Team sits down with Kurt Bjorkman, Chief Operating Officer of The Ranch at Laguna Beach, as he delves into his experience as a boutique hotelier.
The TikTok Generation Doesn’t Care About Your Loyalty Points
If it feels like the average age of a hotel guest keeps getting younger, it’s not just you. That shift is happening across the travel landscape. Back in 2020, Skift forecasted the impending Gen Z travel increase in their mega-trends report. And toda...
JW Marriott Debuts in Spain With the Opening of JW Marriott Hotel Madrid
JW Marriott’s Entry into Spain Offers a Serene Destination to Reflect and Recharge in the Heart of the City with Captivating Design and Exceptional Service.
STR launches forward-looking data in more than 100 new areas in North America
STR has significantly expanded the forward-looking component of its product offering through the launch of 104 new Forward STAR markets/submarkets in the U.S. and Canada. Forward STAR, now live in 450 areas around the globe, allows hotel property an...
IHCL Marches Towards Achieving Sustainability Goals
Indian Hotels Company (IHCL), India’s largest hospitality company reiterated its commitment to drive its sustainability and social impact measures under Paathya. Rolled out a year ago, the comprehensive ESG+ framework of Paathya aims to create susta...
Sonesta Opens Signature Inn Houston Galleria
Conversion of this Upper-Economy Hotel is Sonesta’s Latest Addition to its Rapidly Growing Portfolio.