ITB Asia, 'Asia's Leading Travel Trade Show,' successfully concluded today rounding off the first virtual event in its 13-year history. The highly-anticipated trade show was hosted virtually on the newly established online platform, ITB Community in Asia (ITB Community).
You will have to forgive me for being a bit dark. COVID-19 is jangling my nerves and work, the pursuit of excellence and client satisfaction are not high up on my priority list right now, compared to more existential things like life, and survival.
"I haven't seen any sign that Amazon plans to compete aggressively in travel. That could change. But Amazon Explore likely represents just another test, rather than a full commitment to the travel industry."
PROVision Partners – New Smyrna, Florida, United States
Just as we have divided time into BC and AD for eons, the coronavirus pandemic has created a new time rift - pre-COVID-19 and post-COVID-19. A fundamental shift has been created in human behavior whether that will be temporary or permanent remains to be seen.
Reflecting a post-summer lag in demand, Europe's hotel industry reported slight performance decreases from the prior month, according to September 2020 data from STR.Euro constant currency, September.
Hotels in both the Middle East and Africa showed continued occupancy improvements but at overall low levels, according to September 2020 data from STR.
There has never been a more imprtant and critical time to offer effective and safe services and communication with one's guests. Solutions abound throughout the Hospitality industry.
In this viewpoint, we asked 9 leading solution providers to share their views and thoughts on how revenue management will change in the post-COVID era.
"Before we can talk about changes to revenue management in a post-COVID world, we have to talk about changes to demand. Traveler behavior has definitely changed and will continue to change, and understanding guest demand of all revenue streams, including upsells, during these ongoing changes is the key to revenue management success."
Cambria Hotel Sonoma Wine Country – Sonoma, California, United States
This week, dailypoint™ earned Hotel Tech Report's level II Global Customer Support Certification (GCSC) for its investments into tools, processes and strategies to ensure the ongoing success of its customers across four of the key pillars of the GCSC Rubric including: pre-emptive support, reactive support, coaching and customer validation.
STR data for 11-17 October 2020 showed slightly lower performance from prior weeks for Canada's hotel industry.
If you have never been a writer like me, and all of a sudden you have to improvise yourself one, you start thinking about what style you should use, who you should target, and most importantly what your approach should be.
