Author

Henri Roelings

Founder & CEO at Hospitality Net

Henri Roelings is Founder & CEO at Netherlands-based Hospitality Net. Recognized as a thought leader in global hospitality, Henri is a frequent guest speaker at industry events and conferences. Under Henri’s leadership, Hospitality Net has pioneered online B2B publishing in the hospitality industry since 1994, launching brands such as Hospitality Net, WIWIH, PineappleSearch and the HOTEL Yearbook. Henri is an advisory board member of the International Hotel & Restaurant Association (IH&RA), member of HFTP’s HITEC advisory board in Europe and USA and received HSMAI’s "Top 25 Most Extraordinary Minds in Sales and Marketing" honor back in 2014. Henri graduated from Ecole Hoteliere de Lausanne in 1987.

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Insights by Henri Roelings (5)

Investing in the Guest Experience

Many will recall the 2017 brand crisis, which cost United Airlines $1.4 billion in value practically overnight after a passenger incident where injured while being forcibly removed from a fully boarded, sold-out flight went viral.

Opinion14 NovemberProperty TechnologyReputation ManagementGuest Experience

Hoteliers and Technology: Why Hospitality Expertise Doesn’t Stop at Hospitality

In any industry, standards of education help to ensure brands have access to the talent they need to continue moving the needle and growing their product or offering. Within hospitality, we realize a similar need — as the landscape continues to evolve, hotel brands and vendors alike rely on having access to qualified talent, especially in the realm of IT.

Opinion 6 NovemberInformation TechnologyProperty TechnologyHotelschools | Universities

Innovation and the Importance of Hospitality Leadership

Today, opportunities for innovation are everywhere. Moreover, the demand for innovation is just as customary. As the world becomes increasingly digital, companies and consumers around the world are setting new technological standards.

Opinion28 OctoberProperty Technology

What Changes To European Online Hotel Distribution Mean For Direct Bookings

On the surface, a recently released study by D-EDGE that deep-dives into European hotel distribution trends for the years 2014 to 2018 shows what you might already suspect. The OTAs dominate the channel mix with Booking Holdings at the top while average reservation values continue to march at the pace of inflation.

Opinion 7 MayOnline Travel Agencies (OTA)Digital Marketing

Introducing the Hospitality Net World Panel initiative

Hospitality Net is launching a new initiative: an online forum that will provide thought-provoking expert insights and will stimulate debate within the hospitality industry.

Opinion25 AprilProperty TechnologyDigital MarketingInnovation

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