Hospitality futurist Simone Puorto argues hotels suffer from tech overload and should prioritize fewer, better-connected systems over adding more software layers.
Dream Inn Santa Cruz's Director of Sales and Marketing shares how human-led reservations, pre-arrival outreach, and storytelling convert OTA visitors into direct bookers and build multi-generational guest loyalty.
Hotels chasing AI visibility should first fix digital fundamentals: quality content, reviews, social presence, and accurate listings before optimizing for ChatGPT or LLM-based discovery.
Urban Cowboy founders Lyon Porter and Jersey Banks discuss their 12-year journey across multiple locations, zero marketing spend, and plans for larger properties including a beach location and branded residences.
Mews founder Richard Valtr traces the origin of the hospitality unicorn from night audit boredom in Prague to a billion-dollar PMS, sharing predictions on AI, loyalty, and the future of hotel work.
Cornell professor Chris Anderson joins Revinate's Hotel Moment podcast to discuss how AI is shifting hotel commercial strategy from pricing optimization to personalized offer curation.
Aparium Hotel Group's SVP of Brand and Marketing argues emotional connection and "reading the room" remain irreplaceable by AI, sharing how lifestyle hotels build authentic, neighborhood-rooted guest experiences.
Sage Hospitality's Jeff Michael joins Revinate's Hotel Moment podcast to discuss how hotels can move from data paralysis to action, aligning revenue, sales, and marketing teams around profitability.
Miramis CEO Stefano Cuoco outlines how the Swedish-Italian hospitality group integrates live entertainment, hyper-local cuisine, and a longevity wellness concept across properties in Tuscany and Stockholm.
Karen Stephens and Dylan Cole discuss how Google's Universal Commerce Protocol and AI-powered booking agents are reshaping hotel distribution, and what hoteliers must do to stay competitive.
Revinate's Hotel Moment podcast examines how Google's Universal Commerce Protocol and AI-driven booking agents are reshaping hotel distribution, and what hoteliers must do to stay visible and competitive.
Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels, shares how luxury properties can adopt technology while preserving authentic human connection, drawing on a 50-year career.
Andrew Evans of Keystep Solutions leads a roundtable discussion in Stratford-Upon-Avon where hoteliers share protocols for keeping guests safe following a high-profile Travelodge incident.
A live podcast recording from HT360 explores how technology and staffing challenges are reshaping hotel interiors, public spaces, and F&B areas to boost revenue and guest appeal.
A Shiji Insights Podcast conversation with Cendyn's Head of Solutions Engineering examines how the PMS is evolving from a transactional platform into the execution layer for guest intelligence and personalization.
TheLifeCo's Aslihan Ozgur outlines A'ila Developments, a $1B+ master-planned longevity village in St. Lucia spanning three resorts, 500 residences, and a physician-led detox program with a 65% repeat visit rate.
Chip Conley joins the Not Done podcast finale to discuss founding Joie de Vivre, his role as Airbnb's Modern Elder, a never-before-told Marriott-Airbnb partnership attempt, and lessons from two near-death experiences.
Starwood Hotels' VP of Digital Strategy discusses how hotels can optimize for AI-driven search discovery, build data foundations as the source of truth for LLMs, and convert AI recommendations into direct bookings.
Veteran hotelier Ian Wilson argues that AI adoption in hospitality is largely superficial, with fragmented point solutions masking structural barriers rooted in brand fee models and owner data access.
LARC CEO Ryan Sloan breaks down Q1's surprise +3.8% RevPAR, a 23M-person swing in U.S. inbound travel, World Cup room-blocking fallout, and the markets to watch through 2026.