Revinate webinar explores how hotels can optimize phone booking conversion rates and track voice channel metrics to maximize revenue from high-intent callers.
Adam Mogelonsky discusses strategies for hotels to capture FIFA World Cup demand while building long-term direct booking systems that extend beyond the event.
Sleeping Bear Hotels reduced OTA bookings from 60% through operational streamlining, strategic partnerships, and direct booking focus.
Elite Hotels CMO argues hotels should invest in brand building to drive pricing power and direct bookings instead of cutting marketing spend.
Revinate webinar examines how hotels can replace generic email blasts with data-driven campaigns to increase direct bookings and revenue.
Diego Calvo shares how Concept Hotel Group achieves 43% direct bookings by prioritizing cultural storytelling and brand identity over traditional marketing tactics.
Revinate CMO discusses with Pyramid Global's Evan Crawford how connecting siloed guest data enables better personalization and revenue growth through AI-powered marketing.
Airbnb co-founder discusses how nature-based stays drive rural economic development and the platform's AI innovation strategy at ITB 2026.
Michael Grove will analyze the gap between hotel revenue growth and profit margins using global data, sharing strategies to optimize both metrics.
The report analyzed 2.8 billion emails and 4.3 million calls globally, revealing newsletters achieve 33.6% open rates and cart abandonment campaigns convert at 5-6%.
Hospitality leaders discuss treating phone calls as revenue opportunities rather than cost centers, using unified guest data to boost direct booking conversion.
Bradley Spillman discusses how Whittlebury Park uses data and digital tools to market three distinct business lines while expanding into new segments like families.
In this episode of Pillow Talk Sessions, Ulrich Pillau, Co-Founder and CEO of Apaleo, joins host Jessica Gillingham to explore how digital acceleration, AI integration, and platform openness are redefining what it means to operate in the hospitality space — and why legacy thinking may be the industry’s biggest risk.
UMusic Hospitality president Jordi Solé explains how Universal Music Group's hotel brand uses curated music experiences to create emotional connections and differentiation.
The holiday rush is here, and last-minute bookings don’t have to mean missed opportunities.
In this week’s episode of Hotel Moment, Geoffrey Toffetti, CEO of Frontline Performance Group, joins Revinate CMO Karen Stephens, with direct advice for hoteliers looking to improve their ancillary revenue.
Each week, we step behind the scenes to uncover the real stories of entrepreneurs and industry leaders: their challenges, breakthroughs, and what truly drives them. This first series captures inspiring conversations with participants from the EHL Summit, airing every Wednesday on Spotify.
In this week’s episode of Hotel Moment, Steven Rubin, CEO of Collared Martin Hospitality, joins Revinate CMO Karen Stephens, with the answer on how to keep the soul of hospitality alive. And it’s simply one phone call at a time.
In this week’s episode of Hotel Moment, we’re featuring a webinar from our series, Hotel Moment Deep Dive, that will help you save lost revenue during the holiday season. And it all comes down to deliverability.
In this week’s episode of Hotel Moment, Sarah Stephens, Reservations Manager at The Broadmoor, joins Revinate CMO Karen Stephens with a recipe that’ll have your call center creating loyal, profitable guest relationships. And it all starts with a phone call — personalized to each guest.