Consultants - Hospitality Net

Where Can The Guest Be Powered

Pertlink applies McKinsey's Global Energy Perspective 2026 to hospitality, arguing that energy constraints will determine where AI and guests can be served, and proposes tracking AI token costs alongside utility costs per occupied room.

By Terence Ronson, Founder & Managing Director, Pertlink Limited

Markets & Performance 1 hour ago

European Hotel Market Update - H1 2026

European RevPAR grew 3.0% YoY in H1 2026, hotel transaction volumes topped €11.5bn (22% above 10-year average), and luxury assets dominated investment at 46% of total volume.

By Borivoj Vokrinek MBA, Msc, BA, Mathilde LUCRON, and Edoardo Girardi

Technology Yesterday

Agentic is Booking Travel, But…

The author questions whether agentic AI in travel is ready for real-world disruptions, arguing that booking trips is the easy test and true accountability comes when things go wrong.

By Martin Soler, Partner, Soler & Associates

Development Yesterday

From Runways to Residences: The Evolution of Branded Residences, Opportunities and Challenges

Global branded residence supply has tripled in a decade to 900+ developments, with 835 more in the pipeline, as Dubai, Miami, and NYC lead demand and non-hospitality brands reshape the sector.

By Daphne Gezen, Hotel & Branded Residence Advisor, Cayuga Hospitality Consultants

Operations & Strategy Yesterday

Six Ways to Win Customers for Life

Six strategies for winning lifelong customers, centered on prioritizing retention over acquisition, aligning employees to a clear CX vision, and consistently delivering experiences that earn loyalty.

By Shep Hyken, Customer Service and Experience Expert, Keynote Speaker and Bestselling Author, Shepard Presentations, LLC.

Markets & Performance Yesterday

Market Beat Europe - H1 2026

Europe hotel investment reached €11.7B in H1 2026, 19.5% above the 10-year average, with RevPAR up 3% YoY to €101 and Milan surging 24% on Winter Olympics demand.

By Borivoj Vokrinek MBA, Msc, BA and Mathilde LUCRON

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