Charles McDiarmid shares 30 years of lessons from building the Wickaninnish Inn in Tofino, BC, covering Relais & Châteaux membership, storm watching as a destination concept, and leading sustainability across 580 hotels and restaurants.
Soneva CEO Neil Gallagher outlines the "Bare Luxury" repositioning following KSL Capital's 2025 majority stake acquisition, covering service philosophy, expansion into Africa and ski markets, and a shift from SOPs to emotional intelligence.
Basecamp Resorts founder Sky Mitchell shares her journey from being fired after 27 days to building a $600M hospitality brand, covering capital raising, team building, and sustainability.
A short opinion piece argues that hotel turnarounds succeed not through refurbishment but through strategic clarity, using Kings Court Hotel's community-focused repositioning as a practical example.
Bridgeton's Darshana Jariwala explains how a CPG-rooted "Center of Excellence" function bridges brand, product, and operations across a portfolio of boutique lifestyle hotels in New York and beyond.
Mews founder Richard Valtr traces the origin of the hospitality unicorn from night audit boredom in Prague to a billion-dollar PMS, sharing predictions on AI, loyalty, and the future of hotel work.
Miramis CEO Stefano Cuoco outlines how the Swedish-Italian hospitality group integrates live entertainment, hyper-local cuisine, and a longevity wellness concept across properties in Tuscany and Stockholm.
Chip Conley joins the Not Done podcast finale to discuss founding Joie de Vivre, his role as Airbnb's Modern Elder, a never-before-told Marriott-Airbnb partnership attempt, and lessons from two near-death experiences.
Matt Bell of Mollie's outlines how the UK motel brand blends design, technology, and service culture to prove quality and affordability can coexist at scale.
Posadas COO Enrique Calderon discusses the company's 200+ hotel portfolio, a 30-hotel pipeline, 25 new proprietary experiences, and why Mexico's domestic leader consistently outperforms global chains.
Jason Zvatora discusses OUTRIGGER's focus on place-specific cultural experiences, balancing family and romance guests, and prioritizing total revenue over room revenue alone.
HOSPA panel discusses how aparthotels, lifestyle hotels, and challenger brands navigate rising compliance costs while maintaining profitability and guest focus.
The former Remington CEO shares his five-tenet leadership framework delivered to Choice Hotels sales leaders, covering context, focus, continuous improvement, culture ownership, and systems-based goal achievement.
Kong reflects on 17+ years leading Best Western's transformation and warns that scale and capital access will determine industry winners as AI reshapes operations.
Career profile explores transition from hotel operations role to investment, highlighting innovation focus across hospitality technology landscape.
Aimbridge CEO Craig Smith discusses scaling leadership from single-property management to multi-unit oversight and the consolidation opportunities in third-party hotel management.
Markos Chaidemenos explains how Canaves Collection balances family leadership, environmental restraint, and operational discipline to create distinctive luxury experiences on Santorini.
Capuano discusses bifurcated consumer demand, AI as capacity creation for human connection, and multi-year tech replatforming across 260M+ Bonvoy members.
Swire Hotels' managing director discusses the company's 'Houses, not Hotels' philosophy, expansion to 15-18 properties by 2030, and growth in Chinese domestic travel demand.
Jim Butler Discusses Pricing Transparency Laws on Hotel News Now PodcastEffective July 1, California implemented two new laws aimed at increasing transparency in advertised hotel room rates by addressing hidden or “junk” fees. These laws require mandatory fees, such as resort fees, to be included in the initial advertised price, fostering a more transparent and competitive market.