Chip Conley joins the Not Done podcast finale to discuss founding Joie de Vivre, his role as Airbnb's Modern Elder, a never-before-told Marriott-Airbnb partnership attempt, and lessons from two near-death experiences.
Matt Bell of Mollie's outlines how the UK motel brand blends design, technology, and service culture to prove quality and affordability can coexist at scale.
Jason Zvatora discusses OUTRIGGER's focus on place-specific cultural experiences, balancing family and romance guests, and prioritizing total revenue over room revenue alone.
HOSPA panel discusses how aparthotels, lifestyle hotels, and challenger brands navigate rising compliance costs while maintaining profitability and guest focus.
The former Remington CEO shares his five-tenet leadership framework delivered to Choice Hotels sales leaders, covering context, focus, continuous improvement, culture ownership, and systems-based goal achievement.
Kong reflects on 17+ years leading Best Western's transformation and warns that scale and capital access will determine industry winners as AI reshapes operations.
Career profile explores transition from hotel operations role to investment, highlighting innovation focus across hospitality technology landscape.
Aimbridge CEO Craig Smith discusses scaling leadership from single-property management to multi-unit oversight and the consolidation opportunities in third-party hotel management.
Capuano discusses bifurcated consumer demand, AI as capacity creation for human connection, and multi-year tech replatforming across 260M+ Bonvoy members.
Jim Butler Discusses Pricing Transparency Laws on Hotel News Now PodcastEffective July 1, California implemented two new laws aimed at increasing transparency in advertised hotel room rates by addressing hidden or “junk” fees. These laws require mandatory fees, such as resort fees, to be included in the initial advertised price, fostering a more transparent and competitive market.