Non-negotiable guests safety
How hotels are introducing processes to protect guests
Andrew Evans of Keystep Solutions leads a roundtable discussion in Stratford-Upon-Avon where hoteliers share protocols for keeping guests safe following a high-profile Travelodge incident.
Photo by Hoteliers' Voice Podcast/ Haynes MarComs Ltd
What happened at Travelodge sent alarm bells ringing across the industry - how do we keep guests safe and provide clear protocols to all staff?
Keystep Solutions' Andrew Evans kicks off a discussion on Non-negotiable guest security on how hotels can ensure that their teams don’t put their guests at risk. At the Stratford-Upon-Avon roundtable - hoteliers share their thoughts and approach to managing safety of guests
About Haynes MarComs Haynes MarComs is a hospitality technology marketing and PR strategic consultancy and in the past decade has supported and consulted leading tech companies in PMS, RMS, ePOS, booking engines, Marketing, Hotel Representation, CRM, and AI. Haynes MarComs focuses on commercial objectives to support the KPIs for real growth that actually hit the bottom line.
Author and publisher of Hoteliers' Voice Podcast sharing real insight from hoteliers and hospitality professionals in regular weekly episodes on Spotify, LinkedIN, Apple and other podcast channels