HotellerieSuisse director Christian Hürlimann draws on 20 years overseeing 200 catering outlets to argue that empowering middle managers, using AI for back-of-house efficiency, and trusting staff to resolve guest issues are the keys to better hotel leadership.
The Ascott Limited (Ascott), the lodging business unit wholly owned by CapitaLand Investment (CLI), has announced the signing of its first property in the Nordic region under the Oakwood brand, with a new premium resort development bordering Finland’s Nuuksio National Park. Scheduled to open in early 2028, the property marks Oakwood’s debut in Finland and Ascott’s continued expansion across Europe.
As Madrid continues to cement its position as one of Europe's most exciting cultural and luxury destinations, Nobu Hospitality announces that Nobu Hotel Madrid will officially open on September 1, 2026, with reservations now available.
Luxury Family Hotels is delighted to announce the grand opening of The Ickworth in Suffolk, following a full renovation by StudioJill. The Ickworth’s full refurbishment includes all bedrooms, public areas, wellness facilities and restaurants, celebrating a new lease of life for the historic and esteemed Grade 1 listed Italianate house. Set within 1,800 acres of Suffolk countryside and just under two hours from London, The Ickworth is the latest jewel in the Luxury Family Hotels crown.
Overlooking the sea in the venetian coastal town of Caorle, Italy, Cavallino Bianco Caorle - Venezia a 101-key, five-star, luxury, family-oriented beach resort, is officially open, welcoming its first guests on May 1st, welcoming families to a destination that is no longer just a vision, but a holiday experience ready to be lived.
EHL student Billy Turnbull argues Gen Z hotel workers aren't uncommitted, but that outdated behind-the-scenes tech and grueling shift cultures are the real drivers of early attrition.
By HITEC 2030, AI will not have eaten established hospitality tech. It will have eaten the repetitive workflow layer around it. Hotels will still rely on PMS, CRS, RMS, payments, distribution, and other systems of record. Those systems are too operationally critical to disappear quickly.
More fragmented or less by 2030? Neither.Hospitality stays fragmented because much of the industry wants it that way. The lack of transparency is not a problem to solve, it is something some want to keep. A large part of the industry still runs on-premise and resists the cloud, building workarounds to control its own data.
The hospitality industry is undergoing a paradigm shift from fragmented Software-as-a-Service (SaaS) applications to an autonomous Agent-as-a-Service (AaaS) ecosystem. This new infrastructure merges an Autonomous AI Agent with a property’s centralized intelligence layer to orchestrate the entire guest lifecycle through a single, continuous conversation.Operating 24/7 across hundreds of native languages, this ecosystem eliminates the heavy administrative burden of digital data entry, freeing on-site hotel teams to focus entirely on high-touch guest experiences.
Kempinski veteran Bernold Schroeder shares lessons from leading through Covid and multiple Asian crises, including the value of helicopter thinking, overcommunication, and empathy over technical brilliance.
Lighthouse's Ernest connects frontier AI models to hotel-specific data, systems, and workflows, offering commercial teams intelligence, recommendations, and automated actions across 500+ hospitality platform integrations.
TIPMO by GratifID appoints Merci-Buku and youtip founder Sarah Taveprungsenukul as MD of North America Sales, with the platform set to launch at HITEC San Antonio June 16-18.
HCN's white paper, debuting at HITEC San Antonio, claims a 500-room Boston hotel can generate $257,645 in annual net revenue via its tablet-based Commerce Media Network managing $3B+ in global ad inventory.
LodgIQ names Mark Charlinski, former CEO of Leonardo Worldwide, as President and CCO to lead sales, marketing, and customer success as its AI-powered revenue operations platform scales globally.
Safemark jumped from the 37th to the 68th percentile in EcoVadis ratings, placing it in the top 35% globally, driven by stronger sustainability reporting and supplier oversight.
SiteMinder's mid-year report, drawing on 135M annual bookings across 22 markets, shows September demand peaks with bookings up 12.2% in the Americas, 17.4% in Asia Pacific, and 11.7% in Europe year-on-year.
Influence Society hosts a curated rooftop networking event for hotel owners, GMs, and marketing leaders on June 30 at PUBLIC Hotel ROOF in New York City.
Hotels are moving beyond pillow menus to integrate sleep into broader wellness strategies, with circadian lighting, sleep-tracking tech, and relaxation programming gaining traction across luxury and resort properties.
Georgia’s two leading developers, NEXT and Archi, have presented the Swissôtel Kobuleti Beach Resort project on the Black Sea coast in Kobuleti.On June 3rd, an official event was held at the project site on the Black Sea coast, where the development vision of the new premium-class hotel-residential complex was presented, along with its significance in the context of the economic and tourism development of the Adjara region.The event was attended by the Prime Minister of Georgia, the Minister of Economy, the Chairman of the Government of the Autonomous Republic of Adjara, as well as the CEO of TBC Bank and the Vice President of Swissôtel. The guests also addressed the audience with speeches and congratulated the project founders on the launch of this large-scale development.A symbolic part of the event was the “Three Sails,” an architectural symbol of the three-tower concept that reflects the identity of the complex and the vision of Black Sea coastal development. The event concluded with a symbolic “capsule drop,” marking the official start of the project.Archi, NEXT, and the world-renowned hotel brand Swissôtel are jointly developing a multifunctional premium-class complex that combines hotel, residential, and investment apartments.As the founders note, the project represents a long-term vision that brings together international experience, local development potential, and premium hospitality standards.
Dr. Aradhana Khowala, CEO of Aptamind Partners, challenges the hospitality industry to move beyond sustainability theatre, arguing regeneration requires measurable outcomes, community benefit, and a systemic redesign, not new vocabulary.
Analysis of the 2025 Bordeaux En Primeur campaign finds pricing better aligned with market conditions than recent vintages, with the 2025 vintage ranking among the three best in 18 years by critic scores.
Explora Journeys President Anna Nash discusses reframing ocean travel as a floating luxury hotel experience, with 30% first-time sailors and a fleet growing to six ships by 2028.
IHG Hotels & Resorts, one of the world's leading hospitality companies, has announced the signing of Garner Southend, a conversion of the former Palace Hotel in Southend-on-Sea. The hotel marks another important milestone in the rapid expansion of the Garner brand across the UK and Ireland.
Pope Leo XIV's June 2026 visit to Spain could generate €90–125M in tourism spending, with Madrid alone projected at €73.8M driven by 1.8 million expected attendees.
Luxury hospitality leader Four Seasons, together with Spanish real estate investment firm Blasson, announce plans to expand its presence in Spain with a new hotel in Sevilla.
Hilton today announced the opening of Elika Cave Suites Cappadocia, Curio Collection by Hilton, an individually remarkable new addition to Curio Collection’s global portfolio of unique hotels, created to immerse guests in one-of-a-kind moments in the world’s most sought-after destinations.
EHL Next CEO Andrea Monti argues hospitality over-relies on ADR and RevPAR, calls for impact metrics covering workforce and community value, and challenges the industry to prove AI actually frees staff time.
On its fourth anniversary of the June SIX brand foundation and opening of the first June SIX Berlin, the PRIMESTAR Group announces the signing of a landmark new project in the heart of Berlin: June SIX & Stay Warschauer Platz Berlin, poised to become the new flagship hotel of the brand with >350 keys combining hotel and stay concepts, scheduled to open in 2028.
Maria Haggo, brain health strategist and ex-hotelier, argues that staff burnout and dysregulated nervous systems directly undermine guest experience, and that psychological safety is a practical fix.
Leonardo Hotels Central Europe rolled out the Proposales cloud quotation tool across all properties in early 2026, cutting offer processing time by 50% and lifting booking rates by 12%.