In the historic heart of Porto, with a privileged location overlooking the Douro River, Torel Private Collection reinvents the very notion of conventional hospitality. Conceived as a private residence, art permeates everyday life across its rooms, suites, and intimate salons, shaping guest experiences with bespoke furniture and iconic works by acclaimed international artists.
After years of sitting on the buying side of these conversations, five things matter most to me. First, prove you understand hotel operations. Not in theory, but in how your solution performs at 2 a.m. when a system goes down and guests are waiting at the front desk.
Operational fit, clean integration, solid data protection, and measurable value across our properties and markets — that's the minimum expectation. Beyond those fundamentals, here's what, in my view, signposts the start of a genuine partnership: Show us the product.
From our perspective, before we seriously consider a technology vendor, we expect the vendor to demonstrate the following: Clear understanding of hotel operations and the business problem being solved.The solution must address a defined operational, commercial, guest-experience, or compliance challenge.
Abode Worldwide has hired Wouter Geerts, formerly of Mews and Skift Research, to lead a new Market Intelligence and Research division serving hospitality and proptech clients.
Some places carry something within them long before their doors ever open. 33 Rue de Surène is one of them. Behind a discreet façade in the 8th arrondissement, just steps from La Madeleine and its great fashion houses, stands a building whose history already speaks to everything Maison Honnel aspires to be.
Set beneath the Ochil Hills, Gleneagles Hotel unveils the Tower Suite at the end of September. Visible long before guests reach the front entrance, the hotel’s original tower was once home to the library and now marks a new chapter in its history. Reimagined as a lavish one-bedroom residence set over two levels, and home to Gleneagles’ only private rooftop terrace, offering sweeping views of the surrounding Scottish countryside, The Tower is an address like no other. Designed by award-winning AIME Studios, the suite draws on the hotel’s Art Deco origins and the romance of rail travel to create Gleneagles’ most characterful suite yet.
International boutique hospitality group The Pavilions Hotels & Resorts is entering a new phase of growth with the opening of The First Cortina on 4 December 2026. This new 76-key property expands its European footprint and heralds the strategically significant evolution of its portfolio into three distinct, complementary brands. Reaffirming The Pavilions Group's ability to develop remarkable properties through design, wellness and destination dining, The First Cortina builds on the success of the group's contemporary luxury The First hotels in Rome. Alongside specialist wellness brand REVĪVŌ and experiential hotel and resort brand The Pavilions, The First completes a complementary collection of brands, each offering a distinct platform for the group's continued growth.
French family collection, Maisons Pariente, unveils its fifth address in Courchevel 1850.
A new luxury destination for Madrid, combining world-renowned Nobu dining, elevated design, and a deep connection to the city’s cultural scene.
The World's 50 Best Hotels reveals its 51-100 extended list ahead of the full 2026 ranking ceremony in Paris on 15 September, spanning 23 territories across Asia, Europe, North America, and beyond.
GEO builds on top of SEO, so SEO is not dead.I think that Search (Google) helps with Research and Planning, not necessarily Inspiration. I agree that Inspiration often lives in different areas, ie Social. I don't think people use OTAs for Inspiration, either.
I think that there may be some truth here, but I’d draw a different conclusion. First of all, maybe we have historically given SEO too much credit for branded organic traffic. If someone discovers a hotel through Instagram, Booking.com or a friend and then Googles the property name and books direct, SEO didn’t necessarily create that demand; it helped capture it.
EHL Group's Dean Achim Schmitt will succeed current CEO Markus Venzin on January 1, 2027, with a mandate to prioritize education, academic rigor, and practical hospitality training.
Whitbread PLC, the UK’s largest hotel company and owner of Premier Inn, has marked an important construction milestone at its new flagship hotel in Brighton City Centre.
PPHE Hotel Group reports 4.7% revenue growth to £209.3m and 6.3% EBITDA rise to £48.4m for H1 2026, supported by UK property strength and the £147.9m freehold acquisition of Park Plaza London Waterloo.
I've long been a believer in the model - Happy Staff-Happy Guest- Profitable Business.My personal view is that this is where the real solution lies. As an industry we are reasonably good at measuring things. Although I don't believe we are as good as measuring the right things together.
Improving retention is certainly good news, but retention alone does not tell us whether employees are committed to their organizations. During economic uncertainty, some employees may practice “job-hugging,” staying primarily because changing jobs feels risky.
Building a hospitality business team means to create community not just jobs. Business and employee performance needs to focus on the delivery of great service and support the establishment of sustainable hospitality environments (good for the environment, good for the community and good for business).
Hyatt Hotels Corporation (NYSE:H) and Portuguese real estate developer Coporgest today announced that affiliates of the companies have entered into agreements for the development, branding and operation of Park Hyatt Comporta and Park Hyatt Comporta Residences, expected to open in 2029.
A fully automated hotel is not the future of hospitality. It is a different product category entirely and comparing the two does a disservice to both. The self checkout analogy is bit construed in my opinion. Self-checkout did not evolve retail.
As a hotel General Manager, I see the human-free hotel as an evolution in efficiency, but not a replacement for hospitality. Automation can significantly improve the guest journey by streamlining check-in, room access, payments, and routine service requests.
I have no problem with hotels using more technology. Guest apps, keyless entry and digital check-in can make things easier for guests and save my team a lot of repetitive work.But a hotel with no people involved in the guest journey is different.
Van der Valk Exclusief Hotel Maastricht-Maas will begin trial operations on 15 October. Part of the hotel rooms will be bookable from mid-October, and the team will welcome a small number of restaurant guests by reservation. The official opening is planned for November.
Aura Hoteles, a Galicia-based startup with six properties, built its entire tech stack on Cloudbeds' PMS and Open API, developing custom housekeeping and guest communication apps on top of the platform.
HSMAI Europe will develop and manage HSMAI activities in Turkey starting August 2026, with a formal launch planned for early 2027 including an Advisory Board and events program.
Sunset Hospitality Group's new five-star boutique hotel, CASA METT Sitges, officially opened its doors on 1 August, set to become one of the leading lifestyle destinations on the Catalan coast. Located just steps from the sea and a few minutes from Sitges' historic center, the property offers a fresh approach to hospitality, where design, gastronomy, wellness and social experiences come together effortlessly.