Leonardo Hotels digitalises offer processes in Convention Sales
Leonardo Hotels Central Europe rolled out the Proposales cloud quotation tool across all properties in early 2026, cutting offer processing time by 50% and lifting booking rates by 12%.
Leonardo Hotels Central Europe rolled out the Proposales cloud quotation tool across all properties in early 2026, cutting offer processing time by 50% and lifting booking rates by 12%.
The article argues that deploying networks of specialized AI agents across scheduling, pricing, maintenance, and guest services could lift hotel GOP margins by 19–25%, offering a structural edge for early movers.
Holiday Inn Kenilworth deployed Eccobell's AI voice agent, cutting reception calls by over 80% in the first week, with upsell commissions now exceeding the technology's cost.
Amadeus launched its Travel Advertising Platform at its Nice summit, using AI and an Accenture-built agentic framework to shift hotel and airline ad spend from reactive optimization to forward-looking, cross-channel demand orchestration.
Davy and Jill reflect on Mews Unfold 2026 in Amsterdam, weighing AI's promise to free staff for human connection against the industry's oldest unsolved frustration: recognising returning guests at check-in.
HFTP and RX will launch HITEC Paris on November 5, 2026, co-located with EquipHotel Paris at the Paris Expo Porte de Versailles, targeting European hospitality technology professionals.
Mews Founder Richard Valtr previews Unfold 2026, a 700-hotelier event in Amsterdam on May 27, focused on redefining the hotel operating model around AI, finance automation, and connected ecosystems.
VERTU Hospitality launches Vertu Interactive, a cloud-based digital signage platform branded as SignTouch, with its first major deployment at THE HOTEL Brussels, a 400-room Pandox Group property.
iVvy and Lightwave's integration automatically controls lighting, AV, and appliances based on event schedules, with Edgbaston Stadium among the first venues to deploy the solution across the UK and Europe.
The Athens hotel achieved a 93.4/100 TrustYou Score based on 1,175 reviews across 50+ platforms, ranking first in the Greek capital.
RMS will provide integrated reservations, operations and payments technology to over 50 Pride of Britain luxury independent hotels across the UK.
Scottish hotel GMs discuss AI adoption, digital transformation priorities, and balancing technology with human service delivery.
Joint research from RMS and RoomPriceGenie reveals 42% of hospitality professionals spend 1-3 hours weekly fixing system issues caused by poor integrations.
The 2026 Leadership Exchange at ITB Berlin explored how AI will redistribute power in travel by 2046, with trust becoming fragmented and some destinations restricting access.
Infomet becomes authorized distributor for Safemark's electronic hotel safes in Turkey's growing hospitality market.
The implementation of IRIS mobile ordering has quadrupled in-room dining sales in the second year while saving staff hours and reducing operational errors.