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Canopy by Hilton Istanbul Taksim partners with IRIS to enhance guest journey with Digital Guest Directory solution
Supplier News
6 days ago

Canopy by Hilton Istanbul Taksim partners with IRIS to enhance guest journey with Digital Guest Directory solution

Canopy by Hilton Istanbul Taksim has deployed IRIS's mobile-first Digital Guest Directory, replacing printed materials with a real-time, branded platform accessible via QR codes and in-room TVs.

Iris Software Systems
IRIS
Istanbul, Turkey
How 7 Hospitality Management went from reactive to strategic with Access Hospitality RMS
Case Study
6 days ago

How 7 Hospitality Management went from reactive to strategic with Access Hospitality RMS

7 Hospitality Management replaced manual rate processes with Access Hospitality RMS, achieving over 9% RevPAR growth and an occupancy uplift from 38% to 51% across its UK portfolio.

The Access Group
Access Hospitality
United Kingdom
Canary Technologies and Host Hotel Systems Announce New Integration for Smoother Hotel Operations
Supplier News
6 days ago

Canary Technologies and Host Hotel Systems Announce New Integration for Smoother Hotel Operations

Canary Technologies integrates with Host Hotel Systems PMS, giving hotels in Portugal, Spain and Latin America access to automated check-in, upselling and AI messaging in one connected platform.

Canary Technologies
Canary Technologies
Portugal
Customer Alliance Launches AI-First Platform, Defining a New Category: Guest Feedback Intelligence
Supplier News
August 3

Customer Alliance Launches AI-First Platform, Defining a New Category: Guest Feedback Intelligence

Customer Alliance rebuilds its platform on an AI-first architecture, adding AI Insights, Key Driver Analysis, and a redesigned survey builder to serve 5,000+ hospitality clients worldwide.

Customer Alliance
Customer Alliance
Berlin, Germany
Travelsoft announces the acquisition of Afidium by Orchestra, strengthening product synergies for French travel professionals
Supplier News
July 30

Travelsoft announces the acquisition of Afidium by Orchestra, strengthening product synergies for French travel professionals

Travelsoft's French entity Orchestra acquires Afidium, a travel software specialist founded in 2005, to combine distribution and booking capabilities with Afidium's air optimisation and PNR management expertise.

Travelsoft
Travelsoft
France
I photographed the future standing behind the past
Opinion Article
July 27

I photographed the future standing behind the past

A hospitality executive argues that hotels must build AI-ready operations now, ahead of AGI, using a four-dimension framework called PHAL that unifies Performance, Profit, Preference, and People.

Saurabh  Prakash
By Saurabh Prakash, CEO and Founder, PHAL
Copenhagen, Denmark
Celtic Collection invests in digital transformation
Podcast
July 24

Celtic Collection invests in digital transformation

Recorded at the Hoteliers' Voice Stratford-Upon-Avon roundtable, the episode features Celtic Collection, Kings Court Hotel, Oracle, and HOSPA on cloud migration, tech investment priorities, and future-ready hotel operations.

Ryan Haynes
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Stratford-upon-Avon, United Kingdom
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
The Gallivant Hotel
Opinion Article
July 22

How small hotels can use technology to outpace chains

The GM of The Gallivant, a MICHELIN-key boutique hotel in East Sussex, explains how independents can outmaneuver chains using agile tech stacks, AI tools, and fast iteration cycles.

Tom Brown
By Tom Brown, Principal Copywriter, Mews
United Kingdom
Recognising hospitality vs hotel admin
Podcast
July 21

Recognising hospitality vs hotel admin

A podcast episode exploring how Kenilworth Hotel used Eccobell's Belle platform, deployed via in-room QR codes in August 2025, to shift front desk workload from admin tasks to genuine hospitality.

Ryan Haynes
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
Kenilworth, United Kingdom
Apaleo appoints Connor Neeson to lead growth across the UK & Ireland
Supplier News
July 13

Apaleo appoints Connor Neeson to lead growth across the UK & Ireland

Apaleo names Connor Neeson as Country Lead for UK and Ireland, targeting operators still reliant on legacy PMS as pressure mounts to modernise technology infrastructure.

Apaleo Gmbh
Apaleo GmbH
United Kingdom
Five new operating system features that change day-to-day work
Opinion Article
July 8

Five new operating system features that change day-to-day work

Mews announced five new native features at Unfold 2026 in Amsterdam: guest messaging, workflow automations, BI dashboards, integrated RMS, and accounting, all sharing one data model and UI.

Tom Brown
By Tom Brown, Principal Copywriter, Mews
Amsterdam, The Netherlands
Ad Guide
The next-gen metrics that move hotel P&L

Hotel tech has changed what's possible – and measurable. RevPAR and ADR aren't enough; discover the metrics that really matter. 

Mews
Mews
Trybe
HN Original
Interview
July 2

Trybe runs the parts of a hotel the PMS doesn't

We didn't go to HITEC 2026 for the demos. We went for the conversations. We sat down with exhibitors right there on the show floor. No script, no prepared questions, just one starting point: tell us what you do, in plain language. This is where it went with Ricky Daniels, Co-Founder of Trybe.

Ricky Daniels in conversation with Hospitality Net
London, United Kingdom
GreenStar Hotels Elevates Sustainable Hospitality with Canary Technologies
Supplier News
July 1

GreenStar Hotels Elevates Sustainable Hospitality with Canary Technologies

Finland's first carbon-neutral hotel chain has deployed Canary's digital check-in, AI messaging, and upsell tools across its five-property portfolio.

Canary Technologies
Canary Technologies
Finland
Premier Inn introduces Alliants Room Keys in Digital Wallets
Supplier News
June 30

Premier Inn introduces Alliants Room Keys in Digital Wallets

Alliants will deploy its Experience Platform across Premier Inn's 95,000+ rooms in the UK and Germany, enabling guests to store room keys in Apple or Google digital wallets for contactless entry.

Alliants
Alliants and Whitbread PLC
United Kingdom
PPHE Hotel Group reimagines the digital guest experience across 17 European hotels through Hudini partnership
Supplier News
June 30

PPHE Hotel Group reimagines the digital guest experience across 17 European hotels through Hudini partnership

PPHE Hotel Group is deploying Hudini's platform across 17 European properties, including a guest web app, mobile room keys, self-service kiosks, and staff tools to streamline operations and personalise guest journeys.

Hudini
Hudini and PPHE Hotel Group
United Kingdom
HotelRunner Founders Arden Agopyan and Ali Beklen Shortlisted for Global Entrepreneur of the Year at The Allica Bank Great British Entrepreneur Awards
Supplier News
June 23

HotelRunner Founders Arden Agopyan and Ali Beklen Shortlisted for Global Entrepreneur of the Year at The Allica Bank Great British Entrepreneur Awards

HotelRunner founders Arden Agopyan and Ali Beklen were shortlisted among 5,000+ applicants for Global Entrepreneur of the Year at the 2026 Allica Bank Great British Entrepreneur Awards.

HotelRunner, INC.
HotelRunner
United Kingdom
Otherwander Soho selects Apaleo to power fully digital pod hotel concept
Supplier News
June 19

Otherwander Soho selects Apaleo to power fully digital pod hotel concept

Otherwander Soho, a 566-pod digital hotel on Dean Street, chose Apaleo's open PMS after a 4.5-year tech evaluation, enabling keyless entry, online check-in, and a reception-free operating model.

Apaleo Gmbh
Apaleo GmbH
London, United Kingdom
Demand Calendar cuts hotel forecast error in half at Classic Norway Hotels
Supplier News
June 17

Demand Calendar cuts hotel forecast error in half at Classic Norway Hotels

Classic Norway Hotels cut forecast error by ~50% across 22 properties using Demand Calendar's automated BI platform, reducing Excel use by 95% and aligning all departments on a single nightly-updated forecast.

Demand Calendar Ab
Demand Calendar AB
Norway
Quote 6 36 800x800
Podcast
June 17

Recast: How Swiss Deluxe Hotels redefines luxury hospitality with tech

Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels, shares how luxury properties can adopt technology while preserving authentic human connection, drawing on a 50-year career.

Karen Stephens
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Switzerland
Simone Puorto and Kelly Ommundsen (right)
HN TV
Interview
June 12

Design for More Than the Super-User: Kelly Ommundsen on Who Hospitality Tech Leaves Behind

Kelly Ommundsen of the World Economic Forum argues hospitality tech is over-designed for confident users, under-regulated, and too often deployed without asking what problem it actually solves.

Kelly Ommundsen in conversation with Simone Puorto
Lausanne, Switzerland
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Latest Viewpoint

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HN Original
World Panel

Three things every hotel GM should know before taking their first steps with AI

Henri Roelings
By Henri Roelings
Expert Views (12)
Juanjo Rodriguez
Juanjo Rodriguez

Fix your data first. Compset, segmentation, rate mapping, etc. AI is only as good as the data behind it and most "AI failed" stories are really mapping stories. The bottleneck moves from analysis to decisions. When analysis takes minutes instead of days, the question becomes who decides, how fast, and which old meeting you can delete.

View all Answers

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Alan Young
Alan Young
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Henri Roelings
Founder, Hospitality Net
Are Morch
Are Morch
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Max Starkov
Max Starkov
Hospitality & travel technologist and digital strategist, Hospitality Net
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30th Annual HFTP Florida Regional Conference
30th Annual HFTP Florida Regional Conference
Aug 12 - 14, 2026
Orlando, United States
5 Must-Haves for Hotel Websites in the AI Era
5 Must-Haves for Hotel Websites in the AI Era
Aug 27, 2026
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