Panelists at HITEC Paris 2026 debated AI intermediation risk, data ownership, and whether efficiency gains from automation are being used to improve hospitality or simply reduce headcount.
SiteMinder's 2026 Partner Awards, held in London, recognised 12 companies turning AI into measurable hotel results, with GuestCentric's Melissa AI lifting direct booking value by 38% across 300+ properties.
RoomPriceGenie's Portfolio Calendar gives multi-property hotel groups a single dashboard view of occupancy, ADR, RevPAR, and pricing across all properties to streamline revenue oversight.
VDA Telkonet and Cloudbeds will integrate guestroom automation with Cloudbeds PMS to auto-trigger room settings at check-in, with commercial availability planned for Q1 2027.
Bespoke Hotels selects Aven Hospitality's SynXis CRS, booking engine, GDS distribution, and digital marketing tools across its 58-property, 3,350-room UK portfolio.
GCSTIMES presents its Open Lock Modernization concept at EquipHotel Paris 2026, offering hotels a third path to upgrade digital access layers without replacing functional physical lock infrastructure.
Folkestone's historic Southcliff Hotel adopts Hotelogix's cloud PMS to replace fragmented systems, with plans to explore AI-driven operations as a next step.
Das Aunhamer Suite & Spa in Bavaria recouped its full Canary Technologies platform cost within three weeks through mobile check-in, AI messaging, and dynamic upsell tools.
Mews' Unfold conference expands to two days in Amsterdam on May 11-12, 2027, splitting into a customer product day and an open industry day.
dailypoint's free 18-question AI Readiness Check helps hotels assess their data foundations, citing research showing only 13% of hotel chains achieve measurable ROI from AI despite 91% adoption.
HOSPA's HOSPACE 2026 conference, set for 12 November at the Royal Lancaster London, will cover finance, technology, revenue management, ESG, and workforce topics through panels, workshops, and a Gala Awards Dinner.
Hoxell relaunched its brand at Rimini's Hospitality Day and TTG, repositioning from a task-management tool to a cross-departmental operations platform with agentic AI capabilities.
BlastnessPay, built with Adyen, automates the full hotel payment cycle from booking to reconciliation and is estimated to save a 150-room property over 90 person-days of admin work annually.
TrustYou launches Ask TrustYou, an AI conversational analytics tool replacing traditional dashboards, included on all hotel plans from Lite to Enterprise starting today.
Mews launches native Guest Messaging and Automations tools, consolidating multi-channel guest communications into one thread and using AI to instantly resolve 80% of routine queries.
Mews POS is now live across 850+ Accor properties in 20+ countries, as Accor names Mews the first partner in a new F&B Technology Program covering its Premium, Midscale, and Economy portfolio.
Supercity Aparthotels MD Philip Houghton shares how a six-month PMS selection process, including input from institutional lenders, led to a migration that unlocked faster adoption of new technology partners.
Stayntouch completed a cloud PMS rollout across all seven Imperial London Hotels properties, including the 1,379-room Royal National Hotel, the largest hotel in Western Europe.
Apaleo becomes the first official industry partner for EHL's Human-Centered Digitalization specialisation, embedding guest speakers, site visits, and capstone projects into the Master's in Hospitality Management.
SuperCity Aparthotels MD Philip Houghton discusses the brand's move to Oracle Opera Cloud PMS to support UK expansion, alongside Oracle's David Hayward on digital transformation for independent hotels.