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Hoxell unveils its new identity in Rimini and accelerates towards the Digital Worker model
Supplier News
2 days ago

Hoxell unveils its new identity in Rimini and accelerates towards the Digital Worker model

Hoxell relaunched its brand at Rimini's Hospitality Day and TTG, repositioning from a task-management tool to a cross-departmental operations platform with agentic AI capabilities.

Hoxell
Hoxell
Rimini, Italy
Italian hotel tech company Blastness accelerates international expansion with launch of BlastnessPay
Supplier News
October 6

Italian hotel tech company Blastness accelerates international expansion with launch of BlastnessPay

BlastnessPay, built with Adyen, automates the full hotel payment cycle from booking to reconciliation and is estimated to save a 150-room property over 90 person-days of admin work annually.

Blastness
Blastness
Italy
TrustYou Logo 2022
Supplier News
October 6

TrustYou Replaces the Dashboard With a Conversation

TrustYou launches Ask TrustYou, an AI conversational analytics tool replacing traditional dashboards, included on all hotel plans from Lite to Enterprise starting today.

Trustyou
TrustYou
Munich, Germany
Mews launches Guest Messaging and Automations: GMs set the workflow, front desk staff get back to hosting
Supplier News
October 1

Mews launches Guest Messaging and Automations: GMs set the workflow, front desk staff get back to hosting

Mews launches native Guest Messaging and Automations tools, consolidating multi-channel guest communications into one thread and using AI to instantly resolve 80% of routine queries.

Mews Favicon
Mews
The Netherlands
Mews Selected by Accor to Standardize F&B Technology Across Global Portfolio
Supplier News
September 30

Mews Selected by Accor to Standardize F&B Technology Across Global Portfolio

Mews POS is now live across 850+ Accor properties in 20+ countries, as Accor names Mews the first partner in a new F&B Technology Program covering its Premium, Midscale, and Economy portfolio.

Mews Favicon
Mews
Paris, France
Supercity Aparthotels at HV
Opinion Article
September 24

Why Supercity Aparthotels turned to investors

Supercity Aparthotels MD Philip Houghton shares how a six-month PMS selection process, including input from institutional lenders, led to a migration that unlocked faster adoption of new technology partners.

Ryan Haynes
By Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
United Kingdom
Stayntouch Powers Full PMS Migration Across Imperial London Hotels, Including the Largest Hotel in Western Europe
Supplier News
September 23

Stayntouch Powers Full PMS Migration Across Imperial London Hotels, Including the Largest Hotel in Western Europe

Stayntouch completed a cloud PMS rollout across all seven Imperial London Hotels properties, including the 1,379-room Royal National Hotel, the largest hotel in Western Europe.

Stayntouch
Stayntouch
London, United Kingdom
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Hospitality Net
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Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Apaleo has announced a partnership with EHL Hospitality Business School
Supplier News
September 17

Apaleo has announced a partnership with EHL Hospitality Business School

Apaleo becomes the first official industry partner for EHL's Human-Centered Digitalization specialisation, embedding guest speakers, site visits, and capstone projects into the Master's in Hospitality Management.

Apaleo Gmbh
Apaleo GmbH and EHL
Switzerland
How Supercity Aparthotels chose the PMS
Podcast
September 17

How Supercity Aparthotels chose the PMS

SuperCity Aparthotels MD Philip Houghton discusses the brand's move to Oracle Opera Cloud PMS to support UK expansion, alongside Oracle's David Hayward on digital transformation for independent hotels.

Ryan Haynes
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
United Kingdom
Otel Launches Otel Academy, a Webinar Series that Cuts Through the AI Noise for Hotels.
Supplier News
September 16

Otel Launches Otel Academy, a Webinar Series that Cuts Through the AI Noise for Hotels.

Otel AI launches a free webinar series for hoteliers, with the first 41-minute episode featuring former Accor Group CTO Floor Bleeker on building a practical AI strategy.

Screenshot 2026 03 31 115359
Otel AI
Dublin, Ireland
Gstaad Palace selects dailypoint as provider for guest data and customer relationship management solutions
Supplier News
September 9

Gstaad Palace selects dailypoint as provider for guest data and customer relationship management solutions

Gstaad Palace, the iconic 5-star Swiss Alps property open since 1913, will use dailypoint to unify guest data from systems including protel, TAC, and aleno into a single central guest profile.

Dailypoint the Cdp for Crm Loyalty
dailypoint
Gstaad, Switzerland
Perssupport
Supplier News
September 8

Amsterdam founders launch Away.ai: an AI-based travel agent

Dutch founders Loes Daniels and Jorik Schröder launch Away.ai, an AI platform that books complete flight-and-hotel packages in minutes based on personal preferences, with a 2-4% travel credit rewards model.

Away AI Official Logo
Away.ai
Amsterdam, The Netherlands
Otel AI Releases New Product Video: The AI That Gives You Your Morning Back
Supplier News
September 4

Otel AI Releases New Product Video: The AI That Gives You Your Morning Back

Otel AI's platform connects PMS, RMS, POS, and other hotel systems to automate reporting and run AI agents, with customers reporting 20+ hours saved weekly and RevPAR gains of 8.6% at The Alex Dublin.

Screenshot 2026 03 31 115359
Otel AI
Ireland
Ad AI Hospitality
Ernest - Lighthouse's AI for hoteliers

"Just tell me why my weekend pickup dropped." With Ernest, now you can ask your commercial data anything, and act on the answer. 

Lighthouse
Lighthouse
Aromar Hotels & Restaurants Selects Cloudbeds for Next Phase of Growth and Modernization
Supplier News
September 1

Aromar Hotels & Restaurants Selects Cloudbeds for Next Phase of Growth and Modernization

Aromar Hotels & Restaurants, a 60-year-old family group on Spain's Costa Brava, will deploy Cloudbeds across its three properties for PMS, digital check-in, AI chatbot, and guest communications.

Cloudbeds Favicon
Cloudbeds
Spain
How Aura Hoteles is using Cloudbeds as the technology foundation for rapid expansion across Spain
Case Study
August 20

How Aura Hoteles is using Cloudbeds as the technology foundation for rapid expansion across Spain

Aura Hoteles, a Galicia-based startup with six properties, built its entire tech stack on Cloudbeds' PMS and Open API, developing custom housekeeping and guest communication apps on top of the platform.

Cloudbeds Favicon
Cloudbeds
Spain
Mews
Supplier News
August 12

Mews secures the first e-money license held by a hospitality operating system in the European Economic Area

Mews has secured an EMI license from De Nederlandsche Bank, making it the first hospitality operating system in the EEA to hold regulated e-money status, with rollout planned from late 2026.

Mews Favicon
Mews
The Netherlands
Canopy by Hilton Istanbul Taksim partners with IRIS to enhance guest journey with Digital Guest Directory solution
Supplier News
August 5

Canopy by Hilton Istanbul Taksim partners with IRIS to enhance guest journey with Digital Guest Directory solution

Canopy by Hilton Istanbul Taksim has deployed IRIS's mobile-first Digital Guest Directory, replacing printed materials with a real-time, branded platform accessible via QR codes and in-room TVs.

Iris Software Systems
IRIS
Istanbul, Turkey
How 7 Hospitality Management went from reactive to strategic with Access Hospitality RMS
Case Study
August 5

How 7 Hospitality Management went from reactive to strategic with Access Hospitality RMS

7 Hospitality Management replaced manual rate processes with Access Hospitality RMS, achieving over 9% RevPAR growth and an occupancy uplift from 38% to 51% across its UK portfolio.

The Access Group
Access Hospitality
United Kingdom
Canary Technologies and Host Hotel Systems Announce New Integration for Smoother Hotel Operations
Supplier News
August 5

Canary Technologies and Host Hotel Systems Announce New Integration for Smoother Hotel Operations

Canary Technologies integrates with Host Hotel Systems PMS, giving hotels in Portugal, Spain and Latin America access to automated check-in, upselling and AI messaging in one connected platform.

Canary Technologies
Canary Technologies
Portugal
Customer Alliance Launches AI-First Platform, Defining a New Category: Guest Feedback Intelligence
Supplier News
August 3

Customer Alliance Launches AI-First Platform, Defining a New Category: Guest Feedback Intelligence

Customer Alliance rebuilds its platform on an AI-first architecture, adding AI Insights, Key Driver Analysis, and a redesigned survey builder to serve 5,000+ hospitality clients worldwide.

Customer Alliance
Customer Alliance
Berlin, Germany
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HN Original
World Panel

What tech vendors actually want from their clients

Floor Bleeker
By Floor Bleeker
Expert Views (16)
Kevin King
Kevin King

Over the years, I’ve seen that the most successful technology partnerships rarely start with technology. They start with a clear understanding that change is needed and a shared vision for where the organization wants to go. The hotel groups that get the greatest value from technology are usually those that are willing to challenge the status quo and bring the right people together to make informed decisions.Equally important is leadership.

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Google will show unreleased APAC travel search data
Google will show unreleased APAC travel search data
Oct 20, 2026
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Winning Local Search in the AI Era: A Playbook for Multi-Location Brands
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Oct 27, 2026
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