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Podcast
June 17

Recast: How Swiss Deluxe Hotels redefines luxury hospitality with tech

Wilhelm Luxem, Head of Quality Commission at Swiss Deluxe Hotels, shares how luxury properties can adopt technology while preserving authentic human connection, drawing on a 50-year career.

Karen Stephens
Karen Stephens, Chief Marketing Officer, Revinate, Inc.
Switzerland
LIVE HOTEL PANEL - Scotland - The reality of guest journeys
Podcast
April 24

LIVE HOTEL PANEL - Scotland - The reality of guest journeys

Scottish hotel GMs discuss AI adoption, digital transformation priorities, and balancing technology with human service delivery.

Ryan Haynes
Ryan Haynes, Director/Lead Consultant, Hoteliers' Voice Podcast/ Haynes MarComs Ltd
United Kingdom

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HN Original
World Panel

The AI "Strategic Choice" vs. Global Hospitality Staffing

Mark Fancourt
By Mark Fancourt
Expert Views (15)
Ira Vouk
Ira Vouk

United States will never adopt the same ruling. It's a capitalist country where businesses needs (not the government) dictate business actions. Smart operators will implement automation where it makes sense and where it augments "human touch".

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  4. AI Hospitality Alliance Announces Founding Partners to Accelerate Responsible AI Adoption Across Hospitality
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Most Read Authors

Terence Ronson
Terence Ronson
Founder & Managing Director, Pertlink Limited
Markus  Busch
Markus Busch
Editor/Publisher, hospitality.today
Davy Schoon
Davy Schoon
Head of Technology, Hospitality Net
Henri Roelings
Henri Roelings
Founder, Hospitality Net
Simone Puorto
Simone Puorto
Head of Emerging Trends and Strategic Innovation, Hospitality Net
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