I’m Richard Hatter, a veteran hospitality executive, advisor, and innovator with a proven track record of driving hotel growth, building distinctive brands, and developing industry leaders across some of the world’s most competitive markets. My career spans leadership roles across Asia, the UAE, and the Caribbean, shaped by a childhood in Africa that gave me a truly global perspective. As General Manager of Hotel ICON and Adjunct Associate Professor at Hong Kong Polytechnic University, I transformed the world’s first fully integrated commercial and teaching/research hotel into a financial and operational success. Over 13 years, ICON became a market leader within its competitive set, consistently delivering top RGI performance, achieving critical industry acclaim, and setting new benchmarks for innovation in luxury hospitality. My leadership blends strategic insight, operational excellence, ESG integration, and talent development. I’ve spearheaded development projects across multiple markets, navigated complex emerging economies, and built high-performing multicultural teams. A key part of my legacy has been developing the next generation of hospitality leaders, many now in senior roles across Hong Kong, Asia, and beyond. more...