Opinion

The Authenticity Paradox: When Being Real Means Being Responsive

"Just be yourself." It’s the well-meaning advice that’s launched a thousand leadership development programmes and probably twice as many LinkedIn posts. But here’s the uncomfortable truth: most leaders who try to "be themselves" at work are actually...

Mike Hohnen
Mike Hohnen
Trusted Advisor￨Coach￨Trainer￨Keynote Speaker
Plays Well With Others
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Mike Hohnen
by Mike Hohnen
9 October 2025Plays Well With OthersHuman Resources
Plays Well With Others
Supplier News

Quore to Unveil New Training Platform at The Hospitality Show in Denver

Quore, a leader in hotel operations management, will reveal its next-generation Learning Management System at The Hospitality Show in October. The event, to be held October 26 to 28 at the Colorado Convention Center in Denver, will give hotel owners...

Quore
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Quore to Unveil New Training Platform at The Hospitality Show in Denver 7 October 2025QuoreHuman Resources
Quore to Unveil New Training Platform at The Hospitality Show in Denver
Reading Between the Lines: What Hotel Companies Do Not Say About Gender Equality
Opinion

Reading Between the Lines: What Hotel Companies Do Not Say About Gender Equality

There is a troubling disconnect in the hotel industry between public commitments and meaningful action on gender equality. Nearly every major hospitality brand now publishes impressive-sounding policies on diversity and inclusion but the reality beh...

Jin Cao
Jin Cao
Doctoral Researcher from the International Centre for Hospitality and Aviation Resilience Management (ICHARM), University of West London
University of West London
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International Centre for Hospitality and Aviation Resilience Management (ICHARM)
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Jin Cao
by Jin Cao
3 October 2025University of West London Human Resources
Reading Between the Lines: What Hotel Companies Do Not Say About Gender Equality
Age Discrimination Against Veteran Hoteliers: The Brand Experience Paradox
Opinion

Age Discrimination Against Veteran Hoteliers: The Brand Experience Paradox

People older than 50 make up less than a fifth of all hotel employees, revealing a stark underrepresentation of experienced workers in an industry that should value their expertise. Research from The Hong Kong Polytechnic University’s School of Hote...

Nasir Zahir
Nasir Zahir
CFBE, is the Founder and President of NZ Hospitality
NZ Hospitality
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Nasir Zahir
by Nasir Zahir
3 October 2025NZ HospitalityHuman Resources
Age Discrimination Against Veteran Hoteliers: The Brand Experience Paradox
"In the flow" or "On the Flow" comments on work
Opinion

"In the flow" or "On the Flow" comments on work

People talk about “being in the flow” as if it’s some zen productivity state. That’s nice, but what I mean by flow is much more practical: things moving. From left to right, down the funnel, across the team. Progress happens because work doesn’t get...

Martin Soler
Martin Soler
Partner at Soler & Associates
Soler & Associates
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Martin Soler
by Martin Soler
2 October 2025Soler & AssociatesHuman Resources
"In the flow" or "On the Flow" comments on work
Top 10 Hotel Industry Concerns
Opinion

Top 10 Hotel Industry Concerns

I spent some time researching what are the main concerns of hotel company leaders. I put the list below, but it is quite familiar: People, talent, and culture top the chart. Finding and keeping good staff has apparently never been harder.

Martin Soler
Martin Soler
Partner at Soler & Associates
Soler & Associates
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Finance
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Martin Soler
by Martin Soler
2 October 2025Soler & AssociatesHuman Resources
Top 10 Hotel Industry Concerns
Immigration Policy and The Hospitality Workforce
Opinion

Immigration Policy and The Hospitality Workforce

When staffing shortages hit at peak season, it’s not just guest satisfaction that suffers — room inventory shrinks, and operations strain under pressure. Across U.S. hospitality, uncertain immigration policy is now a key factor shaping workforce str...

Alice Sherman
Alice Sherman
Executive Vice President & Managing Director, Americas
HVS
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Alice Sherman
by Alice Sherman
2 October 2025HVSHuman Resources
Immigration Policy and The Hospitality Workforce
Press Release

WTTC Report Shows Travel & Tourism Set to Support 91MN New Jobs by 2035

The World Travel & Tourism Council (WTTC) today launches a landmark report, revealing that while the sector is on course to support one in three new jobs worldwide by 2035, demographic and structural shifts could create a workforce shortfall of more...

World Travel & Tourism Council (WTTC)
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WTTC Report Shows Travel & Tourism Set to Support 91MN New Jobs by 203530 September 2025WTTCHuman Resources
WTTC Report Shows Travel & Tourism Set to Support 91MN New Jobs by 2035