Thought Leadership Development: Creating a Culture and Community

The premise of this discussion is that thought leadership can and should be developed as part of a business culture. I view thought leadership being tied to overarching business concepts like leadership, innovation, sustainability, and communication...

Robert O’Halloran

Professor Director, School of Hospitality Leadership at East Carolina University.

East Carolina University

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Human Resources

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Education & Professional Development

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Press Release

Excellence Endowment Bolsters Senior Living Programing in Hospitality Management

The School of Hospitality Management (SHM) in the College of Health and Human Development (HHD) at Penn State has received foundational gifts from two leaders in the senior living industry. Liberty Lutheran and Waverly Heights have each given gifts ...

Penn State School of Hospitality Management

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Human Resources

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Lodging Industry

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Hotelschools | Universities

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Excellence Endowment Bolsters Senior Living Programing in Hospitality Management

Opinion

Beyond the Business Case: What Hotels Get Wrong About Neurodiversity Employment

In my previous Hospitality Net article, I explored how small, practical adjustments can help hotels tap into an overlooked talent pool of neurodivergent people—and, in the process, make operations smoother for everyone. But the story does not end th...

Jayanti Jayanti

Senior Lecturer in Hospitality Management at the University of West London and a Senior Fellow of the Higher Education Academy

University of West London

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Human Resources

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Diversity

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Opinion

Delivering The “Vibe” Of Hospitality Requires E.P.I.C. Qualities

In addition to being arguably the most used word by younger generations as an adjective, adverb, and noun, the word “epic” is also the name of a new Orlando theme park, an International ski pass, the maker of popular video games, and a company provi...

Doug Kennedy

President of the Kennedy Training Network

Kennedy Training Network (KTN)

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Human Resources

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Lodging Industry

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Guest Experience

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Press Release

AI in Hospitality Is Not About Replacing People — It’s About Stabilising the Ones You Have

High staff turnover is one of hospitality’s most persistent — and most expensive — operational challenges. Yet it is still too often treated as an HR problem rather than a business risk.

Pertlink Limited

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Human Resources

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Chatbots, Robotics & AI

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Opinion

Can Career Mobility Be a New Solution to Lodging Workforce Development?

Do people consider the lodging industry a good place to build a long-term career? In response to the lodging industry’s ongoing concern about workforce development, a team of researchers from the University of South Carolina’s Hospitality and Touris...

Haemoon Oh

Distinguished Professor, University of South Carolina

University of South Carolina

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Human Resources

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Lodging Industry

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Performance

New 2025 Hotel Labor Costs & Trends Report Finds Operators Improve Labor Efficiency Amid Rising Wages and Softer Revenue

Today, the 2025 Hotel Labor Costs & Trends report was released on HotelData.com, revealing how U.S. hotels have tightened labor models throughout the year to offset rising wages, higher operating costs, and revenue performance that consistently fell...

HotelData.com

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Human Resources

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Finance & Accounting

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Markets & Performance

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Opinion

On-Site Training: Always a Smart Option

Remote learning has become a practical and reliable tool, teaching us anything from how to make a bed to how to organize a closet, all with a few keystrokes or clicks. While remote training offers convenience and flexibility, properties are rediscov...

Wendy Paul-Leonard

Senior Training Services Manager

Maestro

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Human Resources

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Property Technology

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Lodging Industry

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Supplier News

New 2025 Hotel Labor Costs & Trends Report Finds Operators Improve Labor Efficiency Amid Rising Wages and Softer Revenue

ACTABL

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Human Resources

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Lodging Industry

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Opinion

The smarter way to hire staff: rethinking hotel recruitment

Talent shortages remain widespread throughout hospitality. The competition for dependable, motivated staff is fierce. Hotel owners, general managers and HR teams are still navigating the fallout of a post-Covid labor market shaped by economic pressu...

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Human Resources

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Property Technology

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Lodging Industry

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Recruitment

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