Human Resources Filter The Hotel Yearbook The hidden cost of job shadowing: why hospitality must rethink training Guido Helmerhorst, Founder & Partner at ScenarioBox, argues that traditional job shadowing is a hidden tax on hospitality operations – expensive, inconsistent, and completely unmeasured – at exactly the moment the industry can least afford it. He ma... ScenarioBox More in this category Human Resources The Hotel Yearbook Best business strategy? Jimmy the barkeeper, Francis the breakfast waitress. Dr. Andreas Krobath, Founder & CEO at Absolute Future IT & Marketing, points out the obvious truth: we will have more tourists, fewer employees, and it makes absolutely no sense to waste precious human time on repetitive screen work. His message is ... Absolute Future IT & Marketing GmbH More in this category Human Resources The Hotel Yearbook How Hotel GMs Must Evolve to Lead in the AI Era Jitendra Jain (JJ), hotelier and founder of Hotelemarketer.com, says the real challenge of the AI era is not technology but culture – and that tomorrow’s General Manager must evolve from “captain” to “Chief Orchestrator.” He explains how GMs can bri... hotelemarketer.com More in this category Human Resources The Hotel Yearbook SX = GX. Square! Mark Fancourt, Co Founder and Principal Consultant at TRAVHOTECH, argues that the guest experience can only be as strong as the staff experience behind it, and that 2026 must be the year the industry finally treats SX = GX = $ as a real strategy, no... TRAVHOTECH More in this category Human Resources The Hotel Yearbook It’s Time to Rewrite Hospitality’s Story for the Next Generation Christina Reti, Founder and CEO of CDR Global, reflects on why hospitality keeps losing young talent to misconception rather than reality. She argues that hotels remain one of the rare industries where starting at the bottom can lead to global leade... CDR Global More in this category Human Resources The Hotel Yearbook The Growth Code: Why Human Investment is the Ultimate Advantage in an AI Era As hotels race to automate, Tanja Stegmüller, co-founder of TRUSTmenti, makes the case that resilience will come from intentional hybridity: blending digital efficiency with human wisdom, global standards with local soul, and automation with empathy... TRUSTmenti More in this category Human Resources The Hotel Yearbook Why We Still Can’t Get Sh*t Done: Breaking the Traps That Hold Us Back If you’ve worked in hospitality long enough, you know this dance. The strategy decks pile up. The ideas are solid. The problems are clear. And yet somehow we’re still stuck. Not because we’re clueless. Not because we’re lazy. But because something a... Sassato LLC More in this category Human Resources The Hotel Yearbook Consulting-Dō: The Way of the Ethical Consultant (A Manifesto) Believe it or not, this isn’t another late night monologue about AI sentience or the metaverse melting our brains. This one is about something simpler and, honestly, more urgent. It is about consulting, what it is, what it is not, and why it is time... Hospitality Net More in this category Human Resources The Hotel Yearbook Visioning 2025: The Top Trends Transforming The Employee Journey Hospitality thrives on human connections. While guest experiences are at the heart of business strategies, the industry is now recognising that exceptional guest journeys are only possible when equal attention is paid to the employee journey. As we ... EIP MGT More in this category Human Resources The Hotel Yearbook Sustainability, education and local talents - the secrets to success in the UAE Ahmed Ramdan, Founder & Group CEO of Ròya International, recently sat down with Jonathan Worsley to discuss the future of the hospitality industry. They discussed the importance of innovation, sustainability, technology, and education in the future ... Ròya International More in this category Human Resources The Hotel Yearbook 2026 Converging Forces – The Future is Hybrid by Design Explore Your content on Hospitality Net? Hospitality Net membership explained
The Hotel Yearbook The hidden cost of job shadowing: why hospitality must rethink training Guido Helmerhorst, Founder & Partner at ScenarioBox, argues that traditional job shadowing is a hidden tax on hospitality operations – expensive, inconsistent, and completely unmeasured – at exactly the moment the industry can least afford it. He ma... ScenarioBox More in this category Human Resources
The Hotel Yearbook Best business strategy? Jimmy the barkeeper, Francis the breakfast waitress. Dr. Andreas Krobath, Founder & CEO at Absolute Future IT & Marketing, points out the obvious truth: we will have more tourists, fewer employees, and it makes absolutely no sense to waste precious human time on repetitive screen work. His message is ... Absolute Future IT & Marketing GmbH More in this category Human Resources
The Hotel Yearbook How Hotel GMs Must Evolve to Lead in the AI Era Jitendra Jain (JJ), hotelier and founder of Hotelemarketer.com, says the real challenge of the AI era is not technology but culture – and that tomorrow’s General Manager must evolve from “captain” to “Chief Orchestrator.” He explains how GMs can bri... hotelemarketer.com More in this category Human Resources
The Hotel Yearbook SX = GX. Square! Mark Fancourt, Co Founder and Principal Consultant at TRAVHOTECH, argues that the guest experience can only be as strong as the staff experience behind it, and that 2026 must be the year the industry finally treats SX = GX = $ as a real strategy, no... TRAVHOTECH More in this category Human Resources
The Hotel Yearbook It’s Time to Rewrite Hospitality’s Story for the Next Generation Christina Reti, Founder and CEO of CDR Global, reflects on why hospitality keeps losing young talent to misconception rather than reality. She argues that hotels remain one of the rare industries where starting at the bottom can lead to global leade... CDR Global More in this category Human Resources
The Hotel Yearbook The Growth Code: Why Human Investment is the Ultimate Advantage in an AI Era As hotels race to automate, Tanja Stegmüller, co-founder of TRUSTmenti, makes the case that resilience will come from intentional hybridity: blending digital efficiency with human wisdom, global standards with local soul, and automation with empathy... TRUSTmenti More in this category Human Resources
The Hotel Yearbook Why We Still Can’t Get Sh*t Done: Breaking the Traps That Hold Us Back If you’ve worked in hospitality long enough, you know this dance. The strategy decks pile up. The ideas are solid. The problems are clear. And yet somehow we’re still stuck. Not because we’re clueless. Not because we’re lazy. But because something a... Sassato LLC More in this category Human Resources
The Hotel Yearbook Consulting-Dō: The Way of the Ethical Consultant (A Manifesto) Believe it or not, this isn’t another late night monologue about AI sentience or the metaverse melting our brains. This one is about something simpler and, honestly, more urgent. It is about consulting, what it is, what it is not, and why it is time... Hospitality Net More in this category Human Resources
The Hotel Yearbook Visioning 2025: The Top Trends Transforming The Employee Journey Hospitality thrives on human connections. While guest experiences are at the heart of business strategies, the industry is now recognising that exceptional guest journeys are only possible when equal attention is paid to the employee journey. As we ... EIP MGT More in this category Human Resources
The Hotel Yearbook Sustainability, education and local talents - the secrets to success in the UAE Ahmed Ramdan, Founder & Group CEO of Ròya International, recently sat down with Jonathan Worsley to discuss the future of the hospitality industry. They discussed the importance of innovation, sustainability, technology, and education in the future ... Ròya International More in this category Human Resources
