Mastering mobile ordering: 10 best practices to drive ancillary revenue and free up staff time
Opinion

Mastering mobile ordering: 10 best practices to drive ancillary revenue and free up staff time

As hotels navigate continued pressure on rooms revenue, F&B has firmly stepped into the spotlight as one of the most powerful drivers of ancillary income. For F&B leaders, the opportunity to maximise spend while streamlining operations has never bee...

Kate Fuller
Kate Fuller
Senior Marketing Manager, IRIS Software Systems
IRIS Software Systems
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Guestroom Technology
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Lodging Industry
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Food and beverage
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Guest Experience
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Kate Fuller
by Kate Fuller
28 January 2026IRIS Software SystemsGuest Experience
Mastering mobile ordering: 10 best practices to drive ancillary revenue and free up staff time
2025 Guest Experience: How Hotels Are Winning Satisfaction in a Year of Record Demand
Opinion

2025 Guest Experience: How Hotels Are Winning Satisfaction in a Year of Record Demand

The 2026 Guest Experience Benchmark reveals a hotel industry that continues to mature under pressure. Despite record tourist arrivals in several regions, guest satisfaction continued to rise. This matters because volume growth often strains service ...

Bruno Saragat
Bruno Saragat
Sales Engineer at Shiji Reviewpro
Shiji
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Reputation Management
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Markets & Performance
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Guest Experience
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Bruno Saragat
by Bruno Saragat
28 January 2026ShijiGuest Experience
2025 Guest Experience: How Hotels Are Winning Satisfaction in a Year of Record Demand
Supplier News

Driving Slower, Longer Bleisure Stays with GCSTIMES Sustainable Key Cards

Bleisure, the blending of business and leisure travel, has become a growing trend in the world of business travel. More and more guests are seeking a seamless experience that allows them to remain productive during the day, while also embracing mean...

GCS TIMES GROUP COMPANY LIMITED
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Environment & Sustainability
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Market Segments
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Guest Experience
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Driving Slower, Longer Bleisure Stays with GCSTIMES Sustainable Key Cards28 January 2026GCSTIMESGuest Experience
Driving Slower, Longer Bleisure Stays with GCSTIMES Sustainable Key Cards
Supplier News

By The Sea Resorts Modernizes the Guest Journey with Canary Technologies

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that By The Sea Resorts has adopted Canary’s guest management solutions to modernize operations and enhance service across its portfolio.

Canary Technologies
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Property Technology
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Partnerships, Mergers & Acquisitions
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By The Sea Resorts Modernizes the Guest Journey with Canary Technologies27 January 2026Canary TechnologiesGuest Experience
By The Sea Resorts Modernizes the Guest Journey with Canary Technologies
Oracle and TikTok: A Marriage That Changes the Guest Equation
Opinion

Oracle and TikTok: A Marriage That Changes the Guest Equation

If Oracle were to exert sustained influence over TikTok’s U.S. operations - while continuing to dominate global hotel operations through platforms such as Oracle OPERA Cloud - hospitality would be confronting a structural shift that goes far beyond ...

Terence Ronson
Terence Ronson
Hospitality Professional, Technology Consultant, Public Speaker, Inventor, and Hospitality Technology Hall Of Fame Inductee - 2024
Pertlink Limited
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Social Media
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Partnerships, Mergers & Acquisitions
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Terence Ronson
by Terence Ronson
23 January 2026Pertlink LimitedGuest Experience
Oracle and TikTok: A Marriage That Changes the Guest Equation
Supplier News

Castle Resorts & Hotels Brings Digital-First Experiences to Guests with Canary

Canary Technologies, the award-winning global leader in hotel guest management technology, today announced that Castle Resorts & Hotels has selected Canary to modernize the guest experience across its portfolio of properties in Hawaii and New Zealan...

Canary Technologies
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Property Technology
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Travel Technology
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Castle Resorts & Hotels Brings Digital-First Experiences to Guests with Canary23 January 2026Canary TechnologiesGuest Experience
Castle Resorts & Hotels Brings Digital-First Experiences to Guests with Canary
Supplier News

Is the “where” of travel becoming secondary to the “why”?

According to Hilton 2026 Trends Report, we’re entering a new era of travel: the rise of the “Whycation”. In a global survey of 14,000+ travelers, 56% cited “rest and recharge” as their primary motivation for 2026. This signals a shift that the “Chec...

GCS TIMES GROUP COMPANY LIMITED
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Miscellaneous
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Consumer Trends
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Design and Architecture
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Guest Experience
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Is the “where” of travel becoming secondary to the “why”?23 January 2026GCSTIMESGuest Experience
Is the “where” of travel becoming secondary to the “why”?