Press Release

When Hospitality Goes Overboard

Restaurants rely on satisfied customers for repeat visits, leading many to continuously raise their service standards to meet and exceed customers’ expectations. However, service quality that is too high can backfire, with behaviours such as kneelin...

School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University
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Consumer Trends
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Food and beverage
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When Hospitality Goes Overboard22 January 2026Hong Kong PolyUFood and beverage
When Hospitality Goes Overboard
Supplier News

Shiji expands F&B technology footprint in Singapore with Infrasys POS deployment at MICHELIN Bib Gourmand Restaurant Chen’s

Shiji, the global hospitality technology leader, has announced the deployment of Infrasys POS solution at Chen’s, the award-winning Japanese Szechwan Restaurant under OUE Restaurants and a MICHELIN Bib Gourmand 2019, 2021- 2023 winner. This marks an...

Shiji Group
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Property Technology
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Partnerships, Mergers & Acquisitions
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Food and beverage
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Shiji expands F&B technology footprint in Singapore with Infrasys POS deployment at MICHELIN Bib Gourmand Restaurant Chen’s12 January 2026ShijiFood and beverage
Shiji expands F&B technology footprint in Singapore with Infrasys POS deployment at MICHELIN Bib Gourmand Restaurant Chen’s
Colicchio Consulting Releases 2026 Food Hall Report Highlighting Rapid Expansion, as the Segment Grows Nearly 25% Over Two Years
Performance

Colicchio Consulting Releases 2026 Food Hall Report Highlighting Rapid Expansion, as the Segment Grows Nearly 25% Over Two Years

Colicchio Consulting, a national leader in identifying, strategically planning and securing unique food, beverage and entertainment experiences for developers and hospitality groups, has released its latest report, “The State of Food Halls 2026,” wh...

Colicchio Consulting
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Markets & Performance
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Food and beverage
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Colicchio Consulting Releases 2026 Food Hall Report Highlighting Rapid Expansion, as the Segment Grows Nearly 25% Over Two Years 8 January 2026Colicchio ConsultingFood and beverage
Colicchio Consulting Releases 2026 Food Hall Report Highlighting Rapid Expansion, as the Segment Grows Nearly 25% Over Two Years
Supplier News

The Landmark London partners with IRIS to elevate room service efficiency and boost order volumes

IRIS, the leading provider of digital F&B and guest experience platforms has been selected by The Landmark London, one of the capital’s most iconic luxury hotels, to enhance its in-room dining operations, improve service efficiency, and deliver a mo...

IRIS Software Systems
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Guestroom Technology
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Partnerships, Mergers & Acquisitions
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Food and beverage
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Guest Experience
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The Landmark London partners with IRIS to elevate room service efficiency and boost order volumes 8 January 2026IRIS Software SystemsFood and beverage
The Landmark London partners with IRIS to elevate room service efficiency and boost order volumes
Alexander The Guest visits the World’s first AI restaurant in Dubai
Press Release

Alexander The Guest visits the World’s first AI restaurant in Dubai

WOOHOO claims to be the world’s first AI-chef-led restaurant, located at the Kempinski The Boulevard Hotel in Downtown Dubai. The restaurant, which opened in September 2025, features a menu designed by an AI model called Chef Aiman, which analyzes d...

Alexander the Guest
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Food and beverage
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Blockchain, Crypto, NFT, Metaverse
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Alexander The Guest visits the World’s first AI restaurant in Dubai19 December 2025Alexander the GuestFood and beverage
Alexander The Guest visits the World’s first AI restaurant in Dubai
The HOTEL Yearbook 2026 explores “Converging Forces – The Future is Hybrid by Design”
Press Release

The HOTEL Yearbook 2026 explores “Converging Forces – The Future is Hybrid by Design”

The newly published The HOTEL Yearbook 2026 – Annual Edition, titled “Converging Forces – The Future is Hybrid by Design”, explores how hotel companies around the world are responding to a new operating reality shaped by powerful converging forces.

HOTEL yearbook (HYB)
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Innovation
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Food and beverage
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Design and Architecture
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Chatbots, Robotics & AI
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The HOTEL Yearbook 2026 explores “Converging Forces – The Future is Hybrid by Design”10 December 2025HYBFood and beverage
The HOTEL Yearbook 2026 explores “Converging Forces – The Future is Hybrid by Design”