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Carlos Martin-Rios

Associate Professor at Ecole hôtelière de Lausanne (EHL)

Carlos Martin-RiosCarlos Martin-Rios (PhD, Rutgers University) is Associate Professor at Ecole hôtelière de Lausanne (EHL, Switzerland). Dr Martin-Rios holds Master’s degrees in Management, Strategic Human Resource Management, and Statistics and a Ph.D. in Management and Labor Relations from the Rutgers University (USA). Before coming to EHL, he held appointments at Rutgers University, University Carlos III of Madrid (Spain), University of Maine (USA), and academic visiting position at the Universidad de Antioquia (Colombia). Dr Martin-Rios is the author or co-author of over 40 refereed journal publications, over 15 articles in professional journals, 60 conference proceedings, 3 book chapter publications, and over 20 invited talks, lectures and conference chairs. He has worked and lived in the United States, Latin America, and Europe and has been active in both institutional and private entrepreneurial activities, having served as an advisor in launching innovation and talent management programs and two consulting companies.

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Insights by Carlos Martin-Rios (11)

Unlocking Sustainable Strategic Renewal After COVID-19: Opportunities for Hospitality

Many nations, companies and individuals were still reeling from the negative effects of the financial crash that began in 2007, when COVID-19 struck affecting many economies, especially those related to the service industries.

Sustainable Business Model: What Every Business Leader Should Ask Themselves

Corporate Social Responsibility (CSR) and sustainability have become increasingly important issues for a wide range of corporations. There is a growing awareness of the impact of business practices on the world environment, especially from the consumer side.

Sustainable Tourism: The 10 Most Important Trends in 2020

As academics specializing in the travel and hospitality industry, we have trained and advised dozens of companies in their journey towards sustainable businesses. There is so much more sustainability than just the standard greenwashing statements.

INDUSTRY REPORT - 2018 Hotel Industry Innovation Report

Ecole hôtelière de Lausanne (EHL) recently released a comprehensive Hospitality Innovation Industry Report, authored by Dr. Carlos Martin-Rios, an Associate Professor at EHL.

4 Reputation Management Challenges Every Hotel Manager Faces

Today, hotels are greatly dependent on a limited number of reservation platforms. A significant feature of these platforms is guest evaluations, which are transformed into ratings and rankings. Consumers pay growing attention to user-generated content and a hotel's position in comparison to competitors can have a significant impact on demand for bookings.
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