Instantly guest-friendly, instantly convenient: The instant messaging era
Opinion

Instantly guest-friendly, instantly convenient: The instant messaging era

They say time and tide wait for no one; I’d like to add changes in guest behavior to that list. Changes in guest behavior aren’t something that can be controlled or stopped. But it can be used to make life easier for hoteliers. Right now, the change...

Yogeesh Chandra
Yogeesh Chandra
Global Head of Corporate Development (M&A), Chief of Staff.
RateGain Technologies Limited
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Sales & Marketing
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Chatbots, Robotics & AI
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Yogeesh Chandra
by Yogeesh Chandra
24 November 2022RateGain Technologies LimitedChatbots, Robotics & AI
Instantly guest-friendly, instantly convenient: The instant messaging era
The power of integrating Artificial Intelligence (AI) into your property’s call center
Opinion

The power of integrating Artificial Intelligence (AI) into your property’s call center

Artificial Intelligence (AI) is one of the most exciting trends in hospitality. In fact, Wyndham Resort recently named AI call centers as one of the top 3 technology trends at this year’s EY Hospitality Conference. Between online chatbots that can a...

Nicole Truong
Nicole Truong
Director, Product Management at Cendyn
Cendyn™
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Chatbots, Robotics & AI
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Nicole Truong
by Nicole Truong
22 November 2022Cendyn™Chatbots, Robotics & AI
The power of integrating Artificial Intelligence (AI) into your property’s call center
How Tharaldson Hospitality uses guest messaging to make their properties No. 1
Case Study

How Tharaldson Hospitality uses guest messaging to make their properties No. 1

At Tharaldson Hospitality Management, it’s all about staying current with hospitality technologies, finding the best people to work at their properties, and overall providing the best hotel experience possible.

Kipsu, Inc
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Property Technology
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Management Companies
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Chatbots, Robotics & AI
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How Tharaldson Hospitality uses guest messaging to make their properties No. 1
by Eva Dixon
15 November 2022Kipsu, IncChatbots, Robotics & AI
How Tharaldson Hospitality uses guest messaging to make their properties No. 1
Supplier News

TravelBoom Case Study Shows Power of Metasearch

TravelBoom, the leading data-driven digital marketing agency for hotels, resorts, and vacation rental companies, has released a new case study on metasearch after successful campaigns with InTown Suites and Brittain Resorts & Hotels. With a presence...

TravelBoom
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InTown Suites
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Chatbots, Robotics & AI
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Blockchain, Crypto, NFT, Metaverse
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TravelBoom Case Study Shows Power of Metasearch15 November 2022TravelBoomChatbots, Robotics & AI
TravelBoom Case Study Shows Power of Metasearch
Press Release

Strategic VoiceOrder Solutions for Hospitality Operations

Northern Arizona University and VoiceOrder Solutions are partnering to embrace a leading-edge voice technology strategy for the hospitality, food, and beverage industries. The relationship will provide NAU students with the ability to place orders, ...

Northern Arizona University
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Food & Beverage
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Hotelschools | Universities
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Chatbots, Robotics & AI
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Strategic VoiceOrder Solutions for Hospitality Operations 9 November 2022Northern Arizona UniversityChatbots, Robotics & AI
Strategic VoiceOrder Solutions for Hospitality Operations
Press Release

The service robotics industry will reach $216bn in 2030, transforming the travel and tourism industry, but human staff will not be replaced, says GlobalData

The service robotics industry is set to register a compound annual growth rate (CAGR) of 21.5% to reach $216 billion in 2030, driven by investments across consumer facing industries, including travel and tourism. The overall robotics industry is set...

GlobalData Plc
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Chatbots, Robotics & AI
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The service robotics industry will reach $216bn in 2030, transforming the travel and tourism industry, but human staff will not be replaced, says GlobalData 8 November 2022GlobalData PlcChatbots, Robotics & AI
The service robotics industry will reach $216bn in 2030, transforming the travel and tourism industry, but human staff will not be replaced, says GlobalData
Managing hotel guest communications for the modern traveler
Opinion

Managing hotel guest communications for the modern traveler

In the hospitality industry, guest communication plays a pivotal role in shaping the guest experience. It influences guest booking decisions, sets expectations prior to arrival, and ensures guests feel welcome and well taken care of during their sta...

Isis Darios
Isis Darios
Content Marketing Manager at Cloudbeds
Cloudbeds
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Property Technology
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Chatbots, Robotics & AI
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Isis Darios
by Isis Darios
17 October 2022CloudbedsChatbots, Robotics & AI
Managing hotel guest communications for the modern traveler