Opinion

Combining Artificial Reality and Robots to Improve Hospitality Operations: The Use of Artificial Intelligence (AI)

Robots along with Artificial Reality (AR) have the ability to come together to form a new technological tool for the hospitality industry. Robots are currently being used in many different forms to make company and organizational operations more eff...

Fred DeMicco
Fred DeMicco
Executive Director (2019-2023) and currently Professor in the School of Hotel and Restaurant Management at Northern Arizona University
The University of Memphis | Kemmons Wilson School of Hospitality and Resort Management
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Chatbots, Robotics & AI
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Fred DeMicco
by Fred DeMicco and Radesh Palakurthi
18 April 2024The University of Memphis | Kemmons Wilson School of Hospitality and Resort ManagementChatbots, Robotics & AI
The University of Memphis | Kemmons Wilson School of Hospitality and Resort Management
Supplier News

HiJiffy Now Available on Oracle Cloud Marketplace

HiJiffy, a leading provider of conversational AI for hotels and a member of Oracle PartnerNetwork (OPN), today announced that its Guest Communications Hub is available on Oracle Cloud Marketplace and can be deployed on Oracle Cloud Infrastructure (O...

HiJiffy
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CRM & Loyalty
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Digital Marketing
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Chatbots, Robotics & AI
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Guest Experience
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HiJiffy Now Available on Oracle Cloud Marketplace18 April 2024HiJiffyChatbots, Robotics & AI
HiJiffy Now Available on Oracle Cloud Marketplace
Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question
Opinion

Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question

Never in human history have we had access to as much data as we do today. In recent years, the tools and strategies we use to process and understand insights derived from this data have become one of the hottest commodities – and with good reason. O...

Andrew Rubinacci
Andrew Rubinacci
Chief Advisory Officer of FLYR for Hospitality
FLYR (formerly Pace Revenue)
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Revenue Management
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Lodging Industry
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Innovation
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Chatbots, Robotics & AI
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Andrew Rubinacci
by Andrew Rubinacci
17 April 2024FLYR (formerly Pace Revenue)Chatbots, Robotics & AI
Will AI Replace Hotel Revenue Managers? Answering the Million Dollar Question
Navigating challenges of AI and maximizing value in the service sector
Opinion

Navigating challenges of AI and maximizing value in the service sector

Artificial intelligence is revolutionizing not only traditional sectors but also reshaping the very essence of hospitality and service industries. The potential for transformation is vast, yet it’s imperative to advance cautiously, striking a delica...

Nicole Hinrichs
Nicole Hinrichs
Associate Professor of Strategy and Entrepreneurship at EHL Hospitality Business School
EHL
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Chatbots, Robotics & AI
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Nicole Hinrichs
by Nicole Hinrichs
17 April 2024EHLChatbots, Robotics & AI
Navigating challenges of AI and maximizing value in the service sector
AI or Not? Common Myths about AI In Hospitality Operations
Opinion

AI or Not? Common Myths about AI In Hospitality Operations

As the hotel technology landscape rapidly evolves, the rise of Artificial Intelligence (AI) stands out as a beacon guiding us toward a more efficient, engaging future. As we navigate the realities of rising wages and the scarcity of skilled labor, m...

Corey McCarthy
Corey McCarthy
Chief Marketing Office (CMO), Unifocus
Unifocus
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Chatbots, Robotics & AI
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Corey McCarthy
by Corey McCarthy
16 April 2024UnifocusChatbots, Robotics & AI
AI or Not? Common Myths about AI In Hospitality Operations
Opinion

Unlocking AI in Hospitality SMEs: Q&A with Ian Millar

Amidst the current discussions about AI’s transformative potential, there’s a common industry misconception that it primarily benefits large-scale hotels and enterprises, leaving smaller and medium-sized firms behind in the dark ages. To shed light ...

Beatrice Venturini
Beatrice Venturini
Hospitality Insights content editor at EHL Hospitality Business School
EHL
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Lodging Industry
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Chatbots, Robotics & AI
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Beatrice Venturini
by Beatrice Venturini and Ian Millar
12 April 2024EHLChatbots, Robotics & AI
EHL Hospitality Business School
The 2024 Hotel Forecast: Elevating Guest Experiences Through AI and Human Synergy
Opinion

The 2024 Hotel Forecast: Elevating Guest Experiences Through AI and Human Synergy

My fellow hoteliers, the future of our industry is upon us, and it is one marked by the transformative power of artificial intelligence (AI). As we look ahead to the hotel landscape of 2024, I am excited to share with you a vision that will elevate ...

Are Morch
Are Morch
Digital Transformation Coach for Hotels
Are Morch, Digital Transformation Coach
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Chatbots, Robotics & AI
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Are Morch
by Are Morch
11 April 2024Are Morch, Digital Transformation CoachChatbots, Robotics & AI
The 2024 Hotel Forecast: Elevating Guest Experiences Through AI and Human Synergy
External

PricingService.ai Democratizes Dynamic Pricing in the Hospitality Industry

Identifying a significant gap in the market, Dan Zhang (Associate Dean for Research and Academics at University of Colorado Boulder) saw an opportunity to bring advanced, AI-driven pricing optimization to independent hotels, which represent about tw...

University of Colorado at Boulder - Leeds School of Business
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Chatbots, Robotics & AI
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PricingService.ai Democratizes Dynamic Pricing in the Hospitality Industry11 April 2024University of Colorado at Boulder - Leeds School of BusinessChatbots, Robotics & AI
PricingService.ai Democratizes Dynamic Pricing in the Hospitality Industry
Supplier News

InnSpire Announces Global Rollout of Groundbreaking InnSpire.ONE AI Platform, Revolutionizing Hotel Operations

InnSpire, the leading provider of innovative hospitality technology solutions that help drive seamless, world-class guest experiences for some of the world’s most iconic hotels and brands, announces the global rollout of its transformative InnSpire....

InnSpire INC.
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Information Technology
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Property Technology
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Guestroom Technology
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Chatbots, Robotics & AI
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InnSpire Announces Global Rollout of Groundbreaking InnSpire.ONE AI Platform, Revolutionizing Hotel Operations10 April 2024InnSpire INC.Chatbots, Robotics & AI
InnSpire Announces Global Rollout of Groundbreaking InnSpire.ONE AI Platform, Revolutionizing Hotel Operations