Hotel Operator Launches AI Toolkit Broadening Information Access for Guests and Staff
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Hotel Operator Launches AI Toolkit Broadening Information Access for Guests and Staff

Langham Hospitality Group (LHG) has launched a trio of artificial intelligence (AI) agents to address changes in how people source information. The new toolkit, which complements the Group’s existing channels, gives guests the flexibility to make en...

Langham Hospitality Group (LHG)
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Hotel Operator Launches AI Toolkit Broadening Information Access for Guests and Staff28 November 2025LanghamChatbots, Robotics & AI
Hotel Operator Launches AI Toolkit Broadening Information Access for Guests and Staff
HSMAI Foundation Releases Special Report on How Generative AI Is Transforming Executive Hiring in Hospitality
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HSMAI Foundation Releases Special Report on How Generative AI Is Transforming Executive Hiring in Hospitality

The Hospitality Sales and Marketing Association International (HSMAI) Foundation today released its newest special report, “How Generative AI is Reshaping Executive Hiring in Hospitality,” featuring new insights, industry benchmarks, and a case stud...

Hospitality Sales & Marketing Association International (HSMAI)
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Recruitment
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HSMAI Foundation Releases Special Report on How Generative AI Is Transforming Executive Hiring in Hospitality20 November 2025HSMAIChatbots, Robotics & AI
HSMAI Foundation Releases Special Report on How Generative AI Is Transforming Executive Hiring in Hospitality
Press Release

Influencer discussions on AI bubble surge 200% on X as concerns grow over massive investments, reveals GlobalData

Discussions of the ‘AI Bubble’ among social media influencers surged in October 2025, increasing by almost 200% on platform ‘X’ compared to the previous month. This dramatic escalation was fueled by growing concerns over the sustainability of massiv...

GlobalData Plc
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Finance
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Influencer discussions on AI bubble surge 200% on X as concerns grow over massive investments, reveals GlobalData12 November 2025GlobalData PlcChatbots, Robotics & AI
Influencer discussions on AI bubble surge 200% on X as concerns grow over massive investments, reveals GlobalData
UN Tourism Sets Artificial Intelligence Agenda for Sector as General Assembly Concludes in Riyadh
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UN Tourism Sets Artificial Intelligence Agenda for Sector as General Assembly Concludes in Riyadh

UN Tourism has successfully concluded the biggest General Assembly in its 50-year history, confirming new leadership, and announcing a shared vision for innovation and Artificial Intelligence.

UN Tourism
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UN Tourism Sets Artificial Intelligence Agenda for Sector as General Assembly Concludes in Riyadh11 November 2025UN TourismChatbots, Robotics & AI
UN Tourism Sets Artificial Intelligence Agenda for Sector as General Assembly Concludes in Riyadh
Trip.com Group Shapes Global Travel Trends through AI Innovation, Sustainability and New Consumer Insights at WTM London 2025
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Trip.com Group Shapes Global Travel Trends through AI Innovation, Sustainability and New Consumer Insights at WTM London 2025

As World Travel Market (WTM) 2025 draws to a close at Excel London, Trip.com Group showcased its global leadership by sharing insights and innovations shaping the future of travel. Across key sessions, the company led conversations from global and E...

TRIP.com
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Online Travel Agencies (OTA)
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Trip.com Group Shapes Global Travel Trends through AI Innovation, Sustainability and New Consumer Insights at WTM London 2025 7 November 2025TRIP.comChatbots, Robotics & AI
Trip.com Group Shapes Global Travel Trends through AI Innovation, Sustainability and New Consumer Insights at WTM London 2025
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How AI is Changing the Hospitality Guest Journey: Milestone Inc. and HSMAI eBook

Milestone Inc., a leading provider of AI-powered digital experience platforms, in partnership with the Hospitality Sales and Marketing Association International (HSMAI), today announced the release of a new eBook titled “How AI is Impacting the Hosp...

Hospitality Sales & Marketing Association International (HSMAI)
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How AI is Changing the Hospitality Guest Journey: Milestone Inc. and HSMAI eBook31 October 2025HSMAIChatbots, Robotics & AI
How AI is Changing the Hospitality Guest Journey: Milestone Inc. and HSMAI eBook
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Booking.com Debuts Agentic AI Innovations, Adding to its Robust Suite of GenAI Tools for Customers

Today, Booking.com has announced the launch of its first customer-facing agentic AI innovations: Smart Messenger and Auto-Reply, designed to make partner-to-guest communication faster, streamlined, and more intuitive.

Booking.com
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Sales & Marketing
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Online Travel Agencies (OTA)
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Booking.com Debuts Agentic AI Innovations, Adding to its Robust Suite of GenAI Tools for Customers 9 October 2025Booking.comChatbots, Robotics & AI
Booking.com Debuts Agentic AI Innovations, Adding to its Robust Suite of GenAI Tools for Customers
h2c Unveils Landmark Global Study on AI & Automation in Hospitality
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h2c Unveils Landmark Global Study on AI & Automation in Hospitality

h2c GmbH, in collaboration with industry-leading sponsors, today announces the release of its 2025 Global Study “AI & Automation in Hospitality: Navigating Today’s Challenges, Shaping Tomorrow’s Gains.” The comprehensive report presents unique insig...

h2c GmbH
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Information Technology
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h2c Unveils Landmark Global Study on AI & Automation in Hospitality 1 October 2025h2c GmbHChatbots, Robotics & AI
h2c Unveils Landmark Global Study on AI & Automation in Hospitality
The new hospitality, between technology and philosophy
Press Release

The new hospitality, between technology and philosophy

In November, Simone Puorto, Head of Emerging Trends & Strategic Innovation at Hospitality Net, will speak at BTO 2025 in Florence, alongside Romy Abbrederis and Alessio Re. His talk, titled “Zero-Click, Zero-Friction: Rethinking Hospitality from Dis...

Hospitality Net
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The new hospitality, between technology and philosophy22 September 2025Hospitality NetChatbots, Robotics & AI
The new hospitality, between technology and philosophy
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FAU Study: Hotels Must Rethink Loyalty as AI Agents Take Over Travel Planning

The rise of artificial intelligence agents will introduce a new layer of complexity in how the hospitality industry navigates customer loyalty, according to a conceptual paper, “Artificial Intelligence (AI) Agents and the Future of Customer Loyalty,...

Florida Atlantic University (FAU)
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CRM & Loyalty
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FAU Study: Hotels Must Rethink Loyalty as AI Agents Take Over Travel Planning11 September 2025Florida Atlantic University (FAU)Chatbots, Robotics & AI
FAU Study: Hotels Must Rethink Loyalty as AI Agents Take Over Travel Planning