You Won’t Be Replaced by AI but You’ll Be Replaced by Someone Who Uses It

Muhammad Tanveer

Author - The Sales Leadership Brief (Linkedin Newsletter)

The Sales Leadership Brief

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Sales & Marketing

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Chatbots, Robotics & AI

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Opinion

The AI Dilemma: Should Hotels Wait or Build?

AI is moving so fast it’s really really hard to keep up. One week it’s all about chatbots. The next, it’s local AI agents like OpenClaw executing full workflows on a local device. It’s amazing. But it’s also messy.

Martin Soler

Partner at Soler & Associates

Soler & Associates

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Information Technology

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Property Technology

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Chatbots, Robotics & AI

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Opinion

AI Concerns for the Hospitality Industry

This article is based on research including experimenting with a few AI programs myself. The information here is to encourage personal research on the subject. I am not an expert in this area, just an author. The information here is presented to cre...

Frank Wolfe

Chief Executive Officer (CEO), HFTP

HFTP

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Human Resources

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Chatbots, Robotics & AI

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Opinion

Algorithms, Artificial Intelligence, and the Essential Need for More Human Intelligence in Talent Acquisition Strategies

Algorithm-based applicant tracking systems (ATS) have been in place for over 20 years. Recruiters have generally come to rely on the algorithms to find the most qualified talent for the specific roles that are being filled. AI is exposing the weakne...

Donald Hoover

Principal, DHR Strategies

Cayuga Hospitality Consultants

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Recruitment

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Chatbots, Robotics & AI

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Opinion

From Data Wrangler to Commercial Strategist: Can AI Elevate the Revenue Manager’s Role?

You could call it the Monday morning problem. You open your device and stare at the firehose of information: pick-up, pace, compset shifts, event calendars, rate reports, reviews, demand curves, flight data, and that’s before your first coffee. We’v...

Samuel Johnson

Director of Operations & Customer Success, LodgIQ

LodgIQ™

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Revenue Management

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Lodging Industry

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Chatbots, Robotics & AI

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Content Marketing

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Opinion

From Booking to Belonging: How AI is Redefining the Hotel Guest Experience

For centuries, hospitality has been rooted in a simple but powerful principle: make people feel welcome, valued, and understood. From a handwritten note waiting in the guestroom to a concierge remembering a favorite table at dinner, the industry has...

John Paul Nichols

President and CEO of Club Quarters Hotels

Club Quarters

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Sales & Marketing

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Chatbots, Robotics & AI

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Guest Experience

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Opinion

The Hidden Cost of Inconsistency: Why Manual Workflows Are Holding Back Hotel Groups

Let’s talk about a silent problem that’s costing hotel groups thousands of hours a year, and quietly strangling their ability to scale.

Linda Girrbach

Co-Founder & Head of Hospitality Consulting, RobosizeMe

Robosize ME

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Human Resources

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Travel Technology

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Lodging Industry

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Chatbots, Robotics & AI

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Opinion

AI Platforms are Coming for Booking’s Cake

It’s been the recent talk of the industry. We’ve been sensing it for a while, and now it’s getting clearer: AI is slowly but surely disrupting online travel discovery, search and possibly booking. Markus Busch recently broke this down in one of the ...

Martin Soler

Partner at Soler & Associates

Soler & Associates

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Sales & Marketing

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Online Travel Agencies (OTA)

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Innovation

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Chatbots, Robotics & AI

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Opinion

AI and the Next Wave of Hotel Technology

Artificial Intelligence has transitioned from the future of technology into an actual key player in business decisions – and the hospitality industry has welcomed it. From dynamic pricing engines and chatbot concierges to predictive maintenance and ...

Alice Sherman

Executive Vice President & Managing Director, Americas

HVS

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Property Technology

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Chatbots, Robotics & AI

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Opinion

Gmail’s Gemini era: What it means for hotel email marketing

Google has officially entered a new phase of inbox intelligence. With the rollout of Gmail features powered by Gemini AI, the inbox is no longer just a place where emails arrive. It is becoming an AI-curated feed that prioritizes relevance, engageme...

Haydee Fernandez

Associate Director, Customer Benchmarking & Recommendations at Cendyn

Cendyn™

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Email marketing

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Chatbots, Robotics & AI

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