How hotel automation can help us be more human
Opinion

How hotel automation can help us be more human

Hospitality has always been a people business. What changed is the amount of invisible work we expect those people to carry. Manual checks, repetitive admin, systems that don’t talk to each other. This cognitive load drains energy before a guest eve...

Tom Brown
Tom Brown
Senior Copywriter at Mews
Mews Systems Ltd
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Property Technology
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Mobile Marketing
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Innovation
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Guest Experience
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Tom Brown
by Tom Brown
18 December 2025Mews Systems LtdProperty Technology
How hotel automation can help us be more human
The future of housekeeping: strategies for smarter, faster hotel operations
Opinion

The future of housekeeping: strategies for smarter, faster hotel operations

Housekeeping has long been considered the backbone of hotel operations, but until recently, it was also the department most resistant to technological innovation. From paper checklists to walkie-talkies, hotel housekeeping has largely relied on manu...

Lauren Consiglio
Lauren Consiglio
Digital Copywriter at Mews
Mews Systems Ltd
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Property Technology
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Innovation
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Chatbots, Robotics & AI
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Housekeeping
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Lauren Consiglio
by Lauren Consiglio
16 December 2025Mews Systems LtdProperty Technology
The future of housekeeping: strategies for smarter, faster hotel operations
Opinion

Hotels Save 500+ Hours Annually With Modern PMS Platforms, According to the HotelTechReport 2026 PMS Impact Study

New data from the HotelTechReport 2026 PMS Impact Study reveals a striking operational shift: modern property management systems (PMS) now save many hotels more than 500 hours of labor every year, transforming the hotel management software from a ba...

Jordan M Hollander
Jordan M Hollander
Co-Founder, Hotel Tech Report
Hotel Tech Report
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Property Technology
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Travel Technology
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Markets & Performance
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Jordan M Hollander
by Jordan M Hollander
11 December 2025Hotel Tech ReportProperty Technology
Hotel Tech Report
On-Site Training: Always a Smart Option
Opinion

On-Site Training: Always a Smart Option

Remote learning has become a practical and reliable tool, teaching us anything from how to make a bed to how to organize a closet, all with a few keystrokes or clicks. While remote training offers convenience and flexibility, properties are rediscov...

Wendy Paul-Leonard
Wendy Paul-Leonard
Senior Training Services Manager
Maestro
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Human Resources
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Property Technology
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Lodging Industry
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Wendy Paul-Leonard
by Wendy Paul-Leonard
11 December 2025MaestroProperty Technology
On-Site Training: Always a Smart Option
The smarter way to hire staff: rethinking hotel recruitment
Opinion

The smarter way to hire staff: rethinking hotel recruitment

Talent shortages remain widespread throughout hospitality. The competition for dependable, motivated staff is fierce. Hotel owners, general managers and HR teams are still navigating the fallout of a post-Covid labor market shaped by economic pressu...

Tom Brown
Tom Brown
Senior Copywriter at Mews
Mews Systems Ltd
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Human Resources
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Property Technology
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Lodging Industry
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Recruitment
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Tom Brown
by Tom Brown
10 December 2025Mews Systems LtdProperty Technology
The smarter way to hire staff: rethinking hotel recruitment
Opinion

Why Sound Strategy Will Define Experiential Hospitality

I’ve watched hotel brands evolve quickly over the last few years. No longer are hospitality business professionals just hoteliers, but they must also now be experience architects. As experiential tourism continues to grow, hotels are investing in hi...

Ola Sars
Ola Sars
CEO, Soundtrack Technologies
Soundtrack Technologies
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Property Technology
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Innovation
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Design and Architecture
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Ola Sars
by Ola Sars
10 December 2025Soundtrack TechnologiesProperty Technology
Soundtrack Technologies
Getting Technical with What a Centralized Hotel Platform Can Enable
Opinion

Getting Technical with What a Centralized Hotel Platform Can Enable

Those who know me know that I relish in the technical details of how specific features on software systems work, how integrations are built and how relational databases can be linked to integrate fields or perform valuable queries.

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hotel Mogel Consulting Limited
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Information Technology
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Property Technology
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Adam Mogelonsky
by Adam Mogelonsky and Larry Mogelonsky
8 December 2025Hotel Mogel Consulting LimitedProperty Technology
Getting Technical with What a Centralized Hotel Platform Can Enable
How AI is transforming hotels today
Opinion

How AI is transforming hotels today

Artificial intelligence has hovered on the edges of hospitality for years. Chatbots answered simple questions. Revenue tools nudged prices up or down. Automation handled a few routine tasks. Useful, but hardly transformative.

Tom Brown
Tom Brown
Senior Copywriter at Mews
Mews Systems Ltd
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Property Technology
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Innovation
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Chatbots, Robotics & AI
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Guest Experience
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Tom Brown
by Tom Brown
5 December 2025Mews Systems LtdProperty Technology
How AI is transforming hotels today
Opinion

AI Users Need Agency, Not Agentic

For the past few years, the conversation around artificial intelligence in hospitality has been dominated by a single question: Will AI replace the people who run our hotels, inns, and operations? It is an understandable concern. The industry is gra...

Chris McPherson
Chris McPherson
Co-Founder and CTO
TakeUp
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Property Technology
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Revenue Management
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Big Data
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Chatbots, Robotics & AI
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Chris McPherson
by Chris McPherson
2 December 2025TakeUpProperty Technology
TakeUp