What hotels can learn from hostels: flexibility, tech adoption and the next generation of guests

Sometimes it’s useful to look to other industries to get inspiration for how to improve efficiency and experiences. Sometimes you don’t need to look so far.

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Property Technology

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Innovation

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Guest Experience

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Hostels & Economy Lodging

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Opinion

Smooth operations: why the next wave of hotel tech is invisible

Technology shouldn’t get in the way of hospitality. It should make it effortless. That’s the thinking behind the Mews Summer Release, fittingly named Smooth Operations. It’s designed to create more fluid, connected experiences for both guests and te...

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Property Technology

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Travel Technology

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Innovation

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Guest Experience

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Opinion

Turning October Into Opportunity: How Hotels Can Use PMS Insights to Drive Shoulder-Season Revenue

As the leaves turn and summer’s bustle gives way to cooler days, October can feel like a lull for many hotel operators. But for properties that know how to mine the gold in data, this shoulder season can become one of the most profitable windows of ...

Lisa Jane Wheaton

Senior Project Strategist at Maestro PMS

Maestro

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Information Technology

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Property Technology

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Lodging Industry

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Guest Experience

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Opinion

Missed IMEX 2025? Here’s What Every Hotel Sales Leader and Meeting Planner Is Talking About

The atmosphere at last week’s IMEX America 2025 was electric! The pace of change in the meeting and hospitality industries is accelerating and forcing organizations to rethink how they sell, plan, and collaborate. The rapid rise of AI-driven tools, ...

Mike Pavicich

Director, Global Sales at SalesAndCatering.com, LLC

SalesAndCatering.com, LLC

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Sales & Marketing

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Property Technology

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Events & Conferences

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Lodging Industry

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Opinion

Inside the Hotelier’s PMS Shortlist: What Really Drives Buying Decisions in 2026

The property management system has evolved into the nerve center of modern hotel operations. In 2025, it’s not just the system that keeps rooms occupied and bills paid—it’s the platform shaping guest journeys, enabling staff productivity, powering r...

Jordan M Hollander

Co-Founder

Hotel Tech Report

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Information Technology

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Property Technology

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Opinion

The Intersection of F&B and Revenue Management in Hotels

For Jason D’Agostino, the path to becoming a hospitality revenue leader didn’t start with rate codes or STAR reports – it started in the kitchen.

Jason Q. Freed

Hospitality Data Evangelist

Otelier

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Property Technology

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Revenue Management

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Management Companies

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Big Data

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Opinion

Hospitality with personality: how to scale authenticity

Some hotel brands stand out the moment you land on their website. Staypineapple is one of them. Known for its irreverent tone, personal touches and community feel, the brand has built something that can’t be manufactured: a culture of genuine connec...

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Property Technology

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Lodging Industry

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Brand Marketing

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Guest Experience

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Opinion

From check-in to checkout: How great operators keep every moment on brand

Hospitality is built on execution. Every detail—from the greeting at check-in to the follow-up after checkout—either reinforces your brand promise or erodes it.

Melissa Burghardt

CEO, Axonify

Axonify

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Property Technology

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Lodging Industry

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Food and beverage

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Guest Experience

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Opinion

Rethinking hotel loyalty: from points to personalization

For decades, loyalty in hospitality has been defined by points, perks and predictable upgrades. But what does loyalty actually mean today – and what should it mean in the future?

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Property Technology

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CRM & Loyalty

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Innovation

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Guest Experience

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Opinion

Forget the AI Hype. New Report Shows How Real Independent Hotels Are Using AI and What’s Actually Working

Artificial intelligence is everywhere in hospitality headlines right now. Promises of robot concierges, self-learning revenue systems, and smart room everything dominate the conversation. But while the industry debates what’s possible, a quiet shift...

Bobby Marhamat

CEO

TakeUp

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Property Technology

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Revenue Management

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Boutique & Lifestyle

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Chatbots, Robotics & AI

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