AI and the Next Wave of Hotel Technology
Opinion

AI and the Next Wave of Hotel Technology

Artificial Intelligence has transitioned from the future of technology into an actual key player in business decisions – and the hospitality industry has welcomed it. From dynamic pricing engines and chatbot concierges to predictive maintenance and ...

Alice Sherman
Alice Sherman
Executive Vice President & Managing Director, Americas
HVS
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Property Technology
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Chatbots, Robotics & AI
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Alice Sherman
by Alice Sherman
29 January 2026HVSProperty Technology
AI and the Next Wave of Hotel Technology
Opinion

The Hotel Technology Maturity Curve and the Shift Toward Best-in-Class Systems

Hotel technology rarely stands still. As hotel businesses grow, their needs change, and the systems that once felt like an adequate fit can start to feel limiting. What supports a single property does not always scale cleanly across a portfolio. Ove...

Priya Rajamani
Priya Rajamani
VP of Implementation & Support at Stayntouch
Stayntouch
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Information Technology
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Property Technology
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Lodging Industry
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Priya Rajamani
by Priya Rajamani
27 January 2026StayntouchProperty Technology
Stayntouch
Lessons in seasonality from a hotel made of ice
Opinion

Lessons in seasonality from a hotel made of ice

For most hoteliers, seasonality means fluctuating demand and shifting rates. For Arctic SnowHotel & Glass Igloos in Finnish Lapland, seasonality defines the business. The team rebuilds an entire hotel from snow and ice every winter, only for it to m...

Sarah Johnson
Sarah Johnson
Senior Copywriter
Mews
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Property Technology
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Travel Technology
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Innovation
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Guest Experience
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Sarah Johnson
by Sarah Johnson
22 January 2026MewsProperty Technology
Lessons in seasonality from a hotel made of ice
The New Standard of Pickup Analysis: Year-Round Clarity in a Single View
Opinion

The New Standard of Pickup Analysis: Year-Round Clarity in a Single View

Every Monday morning, revenue managers typically open five tabs: a legacy RMS, a spreadsheet with last week’s pickup, an OTA dashboard, a STR report, and their inbox. Then comes the data collection to analyse: What changed? Where is demand shifting?...

Samuel Johnson
Samuel Johnson
Director of Operations & Customer Success, LodgIQ
LodgIQ™
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Property Technology
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Revenue Management
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Lodging Industry
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Samuel Johnson
by Samuel Johnson
12 January 2026LodgIQ™Property Technology
The New Standard of Pickup Analysis: Year-Round Clarity in a Single View
2026 Hospitality Outlook: how AI is reshaping hotel experiences
Opinion

2026 Hospitality Outlook: how AI is reshaping hotel experiences

What will the guest journey look like in 2026 and beyond? As hospitality arrives at yet another critical moment, the 2026 Hospitality Industry Outlook authored by Mews explores how the rise of AI – both generative and agentic – is transforming how h...

Tom Brown
Tom Brown
Senior Copywriter at Mews
Mews Systems Ltd
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Property Technology
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Innovation
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Chatbots, Robotics & AI
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Guest Experience
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Tom Brown
by Tom Brown
7 January 2026Mews Systems LtdProperty Technology
2026 Hospitality Outlook: how AI is reshaping hotel experiences
How hotel automation can help us be more human
Opinion

How hotel automation can help us be more human

Hospitality has always been a people business. What changed is the amount of invisible work we expect those people to carry. Manual checks, repetitive admin, systems that don’t talk to each other. This cognitive load drains energy before a guest eve...

Tom Brown
Tom Brown
Senior Copywriter at Mews
Mews Systems Ltd
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Property Technology
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Mobile Marketing
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Innovation
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Guest Experience
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Tom Brown
by Tom Brown
18 December 2025Mews Systems LtdProperty Technology
How hotel automation can help us be more human
The future of housekeeping: strategies for smarter, faster hotel operations
Opinion

The future of housekeeping: strategies for smarter, faster hotel operations

Housekeeping has long been considered the backbone of hotel operations, but until recently, it was also the department most resistant to technological innovation. From paper checklists to walkie-talkies, hotel housekeeping has largely relied on manu...

Lauren Consiglio
Lauren Consiglio
Digital Copywriter at Mews
Mews Systems Ltd
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Property Technology
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Innovation
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Chatbots, Robotics & AI
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Housekeeping
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Lauren Consiglio
by Lauren Consiglio
16 December 2025Mews Systems LtdProperty Technology
The future of housekeeping: strategies for smarter, faster hotel operations
Opinion

Hotels Save 500+ Hours Annually With Modern PMS Platforms, According to the HotelTechReport 2026 PMS Impact Study

New data from the HotelTechReport 2026 PMS Impact Study reveals a striking operational shift: modern property management systems (PMS) now save many hotels more than 500 hours of labor every year, transforming the hotel management software from a ba...

Jordan M Hollander
Jordan M Hollander
Co-Founder, Hotel Tech Report
Hotel Tech Report
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Property Technology
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Travel Technology
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Markets & Performance
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Jordan M Hollander
by Jordan M Hollander
11 December 2025Hotel Tech ReportProperty Technology
Hotel Tech Report