Innovation

Why ‘think global, act local’ has never been more important in hospitality

Despite global economic pressures, both business and leisure travel continue to grow, with global tourism rising five percent in the first six months of 2025. Amidst that growth, the sector is becoming increasingly competitive as more destinations s...

Allan Wantenaar

Allan Wantenaar

Business Development Manager for Valor Hospitality Partners - Africa

Valor Hospitality

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Sales & Marketing

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Valor Hospitality

Reimagining Space: How Hotels Are Turning Underutilized Areas Into Revenue, Relevance, and Guest Value

Over the past several years, H&LA has seen increased interest from hotel owners, operators, and developers seeking ways to maximize the value of underutilized areas within their properties. As competition intensifies and guest expectations evolve, h...

Anthony DiPonio

Anthony DiPonio

CHIA, Associate at Hotel & Leisure Advisors

Hotel & Leisure Advisors (H&LA)

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Design and Architecture

Hotel & Leisure Advisors (H&LA)

Beyond the Bed: Rethinking Guestrooms for the Year 2075

Beyond the Bed: Rethinking Guestrooms for the Year 2075

HITEC is the largest hospitality technology show in the world. I began attending the show when I was an undergraduate student majoring in hospitality. The size and scope of the HITEC show, with more than 6,000 annual attendees, was impressive. Perha...

Justin Taillon

Professor & Department Head at Highline College

Highline College

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Information Technology

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Chatbots, Robotics & AI

Beyond the Bed: Rethinking Guestrooms for the Year 2075

All-in-One PMS: The Gift that Keeps On Giving

All-in-One PMS: The Gift that Keeps On Giving

As we move toward 2026, the conversation around property-management systems (PMS) has evolved from functionality to philosophy. No longer is it enough for a PMS to handle check-ins, manage housekeeping, or reconcile payments. Today, the system at th...

Lisa Jane Wheaton

Lisa Jane Wheaton

Senior Project Strategist at Maestro PMS

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Property Technology

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Lodging Industry

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Guest Experience

All-in-One PMS: The Gift that Keeps On Giving

This Is Hotels’ iPhone Moment

This Is Hotels’ iPhone Moment

Earlier this month, ChatGPT launched Apps, a new way for brands to show up in AI conversations. And I mean show up everywhere. When the iPhone App Store launched in 2008, it reached 6 million users. ChatGPT Apps launched to 800 million users. That’s...

Juanjo Rodriguez

Juanjo Rodriguez

VP at Lighthouse

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Chatbots, Robotics & AI

This Is Hotels’ iPhone Moment

How Club Mahindra Quietly Solved Hospitality’s Biggest Plastic Problem

How Club Mahindra Quietly Solved Hospitality’s Biggest Plastic Problem

India’s hospitality industry is waking up to a silent pollutant: "Plastic". While many hotel chains are still searching for alternatives, Club Mahindra has already turned sustainability into action. Partnering with WAE, the brand has installed in-ho...

Henri Roelings

Founder, Hospitality Net

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Environment & Sustainability

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How Club Mahindra Quietly Solved Hospitality’s Biggest Plastic Problem

Digital Transformation & Operations: The Imperative of Hospitality Unified Selling

Digital Transformation & Operations: The Imperative of Hospitality Unified Selling

When we hear the term Digital Transformation, it can be daunting and confronting. Yet another new term that can make us feel inadequate or that we are in some way falling behind. Digital Transformation is really a term that describes operational tra...

Mark Fancourt

Co-Founder at TRAVHOTECH

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Sales & Marketing

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Digital Marketing

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Digital Transformation & Operations: The Imperative of Hospitality Unified Selling

From chatbots to workflows: how AI is finally solving hospitality’s biggest operational headaches

From chatbots to workflows: how AI is finally solving hospitality’s biggest operational headaches

In the latest episode of Matt Talks, Mews CEO Matt Welle spoke with Jason Noronha, co-founder of D3x – an AI company built by hoteliers, for hoteliers. What began as a solution to a single operational pain point has evolved into a technology that pr...

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

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Property Technology

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Lodging Industry

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Chatbots, Robotics & AI

From chatbots to workflows: how AI is finally solving hospitality’s biggest operational headaches

AI Buzzwords Decoded (for Hoteliers Who Just Want to Know What the Heck Is Going On)

If you’ve been anywhere near LinkedIn lately (including my profile), you’ve probably been hit by an alphabet soup of acronyms: AI, GenAI, AEO, GEO, MCP, A2A, and maybe even a mysterious “agentic something”.

Ira Vouk

Hospitality Technology and Revenue Management consultant

Ira Vouk Hospitality 2.0 Consulting

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Chatbots, Robotics & AI

Ira Vouk Hospitality 2.0 Consulting

Strategic Hospitality Workforce Redesign: Unlocking New Opportunities

Strategic Hospitality Workforce Redesign: Unlocking New Opportunities

The digital shelf has fundamentally reshaped how hospitality products are presented and sold, and this transformation extends far beyond just revenue channels; it presents an unparalleled opportunity to radically redesign our workforce and job roles...

Mark Fancourt

Co-Founder at TRAVHOTECH

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Human Resources

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Strategic Hospitality Workforce Redesign: Unlocking New Opportunities