How Cloud PMS and Self-Service Technology Can Power Growth & Profits for Aparthotels

The aparthotel market is on a rapid growth trajectory, with the global extended-stay hotel sector valued at $54.5 billion in 2023 and projected to reach $166.5 billion by 2033, according to Future Market Insights. This surge is fueled by evolving tr...

Priya Rajamani

VP of Implementation & Support at Stayntouch

Stayntouch

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Information Technology

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Property Technology

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Lodging Industry

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Opinion

7 features you can’t miss in a hotel CRM

If you are tired of dealing with disorganised and scattered guest data and manually managing all guest communication, you are probably looking to implement (or already have implemented) a CRM for your hotel.

Daan De Bruijn

Co Founder of Bookboost

Bookboost

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Sales & Marketing

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Information Technology

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CRM & Loyalty

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Guest Experience

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Opinion

Tech Trends: What’s Next for Hospitality Workforce Management?

The hospitality industry is undergoing a tech-driven transformation that is reshaping hotel operations, workforce management, and guest experiences. As we approach 2025, leveraging the latest technological advancements isn’t just about staying curre...

Corey McCarthy

Chief Marketing Office (CMO), Unifocus

Unifocus

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Information Technology

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Opinion

Maximise Your Budget: How Hospitality Procurement and P2P Software Drive Financial Efficiency

Creating a robust budget is essential for any company’s planning and operations. Yet, many hospitality organisations need to leverage all their resources and expertise. Often, they exclude procurement, a crucial player in managing expenditures, from...

Johannes Vocke

Chief Financial Officer at FutureLog

FutureLog AG

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Finance

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Lodging Industry

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Corporate Social Responsibility (CSR)

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Opinion

Mapping the Guest Journey to Technology to Enhance the Guest Experience: Is Your Tech Stack Up to Par?

Hospitality is about people helping people, a process that technology can enhance and support through robust infrastructure and tools the workforce can learn and enjoy using while delivering the experience guests have grown accustomed to when on vac...

Gregg Hopkins

Founder & President of Get Hoppy Consulting

Get Hoppy Consulting

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Information Technology

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Guest Experience

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Opinion

Personalized Getaways: How Technology is Redefining the Modern Resort Experience

More than ever, today’s travelers see hotels as not just places to stay, but as destinations. From secluded island hideaways to eco-friendly wilderness retreats, this shift is creating new opportunities for modern resorts to drive ancillary revenue ...

Paul Rantilla

Senior Vice President, CRO - Hospitality Ancillaries, Plusgrade

Plusgrade

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Information Technology

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Guest Experience

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Luxury Travel

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Opinion

Data-Driven Personalization: Are Hoteliers Missing the Mark?

As guest expectations for personalized experiences continue to rise, hotels face escalating pressure to deliver tailored content that resonates on an individual level. Instant gratification is now the norm, with guests anticipating that hotels will ...

Joe Vargas

SVP & General Manager, Infor Hospitality

Infor

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Sales & Marketing

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CRM & Loyalty

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Lodging Industry

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Opinion

Navigating Today’s Labor Shortages

Labor shortages in the hospitality industry have evolved from a temporary challenge to the new normal. Strikes, absenteeism, and staffing gaps are pushing hotel operations to their limits, and the pressure to maintain service levels without burning ...

Moneesh Arora

Chief Executive Officer

Unifocus

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Human Resources

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Opinion

Lessons from retail: what can hospitality learn from the retail value chain?

When’s the last time you purchased something? The retail industry is one of the world’s most pervasive, and one that every one of us interacts with on a daily basis. That’s why global retail sales are projected to reach around $33 trillion by 2026.

Tom Brown

Senior Copywriter at Mews

Mews

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Information Technology

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Opinion

Safety First. How Secure Transactions Shape the Hospitality Experience

The last couple of years have seen the global payment fraud landscape shifting significantly and at an accelerated pace. The post-pandemic period has brought about a 20% increase in the value of online transactions, driving e-commerce growth for man...

Andrew Williams

Head of Payments at Guestline

Guestline

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Information Technology

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Property Technology

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