Opinion

We need SNAP benefits on the fly

Hospitality industry leaders need to act now to support its workers during the government shutdown. This is especially important due to the Supplemental Nutrition Assistance Program (SNAP) benefits program disruption. This needs to be the top issue ...

April Robertson-Ring
April Robertson-Ring
Doctoral Student at Rosen College of Hospitality Management | University of Central Florida
UCF
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Human Resources
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National & International Policy
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April Robertson-Ring
by April Robertson-Ring
13 November 2025UCFCorporate Social Responsibility (CSR)
University of Central Florida Rosen College of Hospitality Management
6 Innovation Insights to Tackle Hospitality Workforce Challenges
Opinion

6 Innovation Insights to Tackle Hospitality Workforce Challenges

Hospitality faces some of the toughest workforce challenges, with one of the highest turnover rates in any industry. In this article, Cynthia Hansen, Managing Director of the Innovation Foundation, reflects in conversation with Inès Blal on how soci...

Inès Blal
Inès Blal
Dean of Undergraduate School at EHL Hospitality Business School
EHL
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Recruitment
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Inès Blal
by Inès Blal
30 September 2025EHLCorporate Social Responsibility (CSR)
6 Innovation Insights to Tackle Hospitality Workforce Challenges
Work-Family Decisions Reframed: Human-Centric Leadership Starts Within
Opinion

Work-Family Decisions Reframed: Human-Centric Leadership Starts Within

Leadership today is still about achieving results, but it should also be about the motivations and values that guide how decisions are made. As the workplace evolves, the real test of leadership lies less in isolated achievements and more in the eve...

Dr. Sowon Kim
Dr. Sowon Kim
Associate Professor at EHL Hospitality Business School
EHL
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Dr. Sowon Kim
by Dr. Sowon Kim
18 September 2025EHLCorporate Social Responsibility (CSR)
Work-Family Decisions Reframed: Human-Centric Leadership Starts Within
Opinion

When climate risks become a reality: water

Climate-related risks pose a threat to ecosystems and human health. These risks are very real, affecting both businesses, economies, and individuals. At the beginning of this year, for example, Accor withdrew from two investments due to the risk of ...

Melinda Ratkai
Melinda Ratkai
Dr. Professor of Hospitality Business
Hotelschool The Hague
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Environment & Sustainability
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Lodging Industry
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Corporate Social Responsibility (CSR)
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Market Segments
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Melinda Ratkai
by Melinda Ratkai
9 July 2025Hotelschool The HagueCorporate Social Responsibility (CSR)
Hotelschool The Hague
Social Entrepreneurship & Hospitality: From Definition to Action
Opinion

Social Entrepreneurship & Hospitality: From Definition to Action

What if ‘social’ wasn’t just a buzzword but a strategic redefinition of what businesses aim to achieve? In a world facing increasingly complex challenges, from social inequality to environmental challenges, social entrepreneurship is inspiring a shi...

Inès Blal
Inès Blal
Dean of Undergraduate School at EHL Hospitality Business School
EHL
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Inès Blal
by Inès Blal
10 June 2025EHLCorporate Social Responsibility (CSR)
Social Entrepreneurship & Hospitality: From Definition to Action
Rebuilding Futures: Why Hiring Refugees Creates a More Welcoming World
Opinion

Rebuilding Futures: Why Hiring Refugees Creates a More Welcoming World

In June 2024, on World Refugee Day, over 120 million people and counting have been forcibly displaced from their homes, according to the United Nations High Commissioner for Refugees (UNHCR). This number is higher than ever before, as global conflic...

David Miliband
David Miliband
President and CEO of International Rescue Committee
Marriott
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Human Resources
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Diversity
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David Miliband
by David Miliband and Anthony Capuano
21 April 2025MarriottCorporate Social Responsibility (CSR)
Rebuilding Futures: Why Hiring Refugees Creates a More Welcoming World
EU Green Deal: A Growth Strategy for New Economic and Business Models
Opinion

EU Green Deal: A Growth Strategy for New Economic and Business Models

The tourism and hospitality industry is particularly vulnerable to climate change, energy transitions, and environmental degradation—existential threats to Europe and the world. To tackle these challenges, the European Green Deal aims to transform t...

Melinda Ratkai
Melinda Ratkai
Dr. Professor of Hospitality Business
Hotelschool The Hague
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Environment & Sustainability
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Hotelschools | Universities
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National & International Policy
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Melinda Ratkai
by Melinda Ratkai
27 February 2025Hotelschool The HagueCorporate Social Responsibility (CSR)
EU Green Deal: A Growth Strategy for New Economic and Business Models
Opinion

Beware the Virtual Audit

Several large hotel brand companies in the United States, as well as hotel ownership groups, have now formally committed to require third-party sustainability certifications for their properties. These must be from an approved and generally known an...

Greg M. Poirier
Greg M. Poirier
MBA, Global Director, Hospitality Certification Programs, Audubon International
Audubon International
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Environment & Sustainability
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Business Travel
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Luxury Travel
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Greg M. Poirier
by Greg M. Poirier
28 January 2025Audubon InternationalCorporate Social Responsibility (CSR)
Audubon International
Hospitality workers are vulnerable…here’s how we can protect them
Opinion

Hospitality workers are vulnerable…here’s how we can protect them

The hospitality industry has a concerningly high turnover rate, and things don’t seem to be improving. An astounding 42% of new employees in hospitality leave their jobs within just 90 days. More than 80% of hospitality operators are facing recruitm...

Ryan Haynes
Ryan Haynes
Director/Lead Consultant at Haynes MarComs Ltd
Haynes MarComs Ltd
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Human Resources
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Lodging Industry
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Ryan Haynes
by Ryan Haynes
17 December 2024Haynes MarComs LtdCorporate Social Responsibility (CSR)
Hospitality workers are vulnerable…here’s how we can protect them
Can You Deliver What You Promised? Expectations vs. Reality
Opinion

Can You Deliver What You Promised? Expectations vs. Reality

We all have that one friend who excels at sales—the kind of person who’s smooth with words and can make you believe anything, regardless of the topic. They set high expectations, but eventually, you’re left to face reality (see Figure 1).

Melinda Ratkai
Melinda Ratkai
Dr. Professor of Hospitality Business
Hotelschool The Hague
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Environment & Sustainability
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Melinda Ratkai
by Melinda Ratkai
2 December 2024Hotelschool The HagueCorporate Social Responsibility (CSR)
Can You Deliver What You Promised? Expectations vs. Reality