AI-Enabled Sustainability: Turning Hotel Guests into Active Participants
Opinion

AI-Enabled Sustainability: Turning Hotel Guests into Active Participants

During a thesis consultation session, a simple question was raised about sustainability in hospitality. I asked the group who genuinely cares about being environmentally responsible when travelling. Nearly every hand went up.

Dr. Yaser Al Dhabyani
Dr. Yaser Al Dhabyani
Senior Lecturer in Hospitality Research and Marketing Innovation, Hotelschool The Hague and Vrije Universiteit Amsterdam
Hotelschool The Hague
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Environment & Sustainability
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Lodging Industry
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Market Segments
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Dr. Yaser Al Dhabyani
by Dr. Yaser Al Dhabyani
5 December 2025Hotelschool The HagueEnvironment & Sustainability
AI-Enabled Sustainability: Turning Hotel Guests into Active Participants
Opinion

Why is Food Waste Hotel Owners’ Next Big Thing

While food waste in hotels is often brought up to hotel operators, financial data shows us that owners are actually those paying the (high) price of this multi-dimensional issue. When we say “high”, we mean 2 to 6 bps of their GOP margin.This observ...

Benjamin Lephilibert
Benjamin Lephilibert
Founder & CEO, LightBlue Environmental Consulting
ESSEC IMHI
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Environment & Sustainability
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Food & Beverage
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Benjamin Lephilibert
by Benjamin Lephilibert and Johanna Wagner
5 December 2025ESSEC IMHIEnvironment & Sustainability
ESSEC Business School
What Guests Prefer Today: Travel-Size Toiletries or Refillable Systems? A Look at Hospitality in the USA
Opinion

What Guests Prefer Today: Travel-Size Toiletries or Refillable Systems? A Look at Hospitality in the USA

Across the USA, hotels are rethinking the traditional travel-size toiletries placed in every room. These small bottles have been a familiar part of the guest experience for decades, yet most guests only use a portion of what’s inside. Once opened, t...

Camilo Sosa
Camilo Sosa
E-commerce Manager
Hotel Items (A & S Suppliers, Inc.)
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Environment & Sustainability
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Guest Experience
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Housekeeping
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Short Term Rental (STR)
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Camilo Sosa
by Camilo Sosa
27 November 2025Hotel Items (A & S Suppliers, Inc.)Environment & Sustainability
What Guests Prefer Today: Travel-Size Toiletries or Refillable Systems? A Look at Hospitality in the USA
How Club Mahindra Quietly Solved Hospitality’s Biggest Plastic Problem
Opinion

How Club Mahindra Quietly Solved Hospitality’s Biggest Plastic Problem

India’s hospitality industry is waking up to a silent pollutant: "Plastic". While many hotel chains are still searching for alternatives, Club Mahindra has already turned sustainability into action. Partnering with WAE, the brand has installed in-ho...

Henri Roelings
Henri Roelings
Founder, Hospitality Net
WAE Ltd.
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Environment & Sustainability
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Innovation
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Henri Roelings
by Henri Roelings and Binita Singh
11 November 2025WAE Ltd.Environment & Sustainability
How Club Mahindra Quietly Solved Hospitality’s Biggest Plastic Problem
The algorithm doesn’t care about the Caribbean. But the next hurricane won’t care about the algorithm either.
Opinion

The algorithm doesn’t care about the Caribbean. But the next hurricane won’t care about the algorithm either.

On 28 October 2025, Hurricane Melissa slammed into Jamaica as a Category 5 monster, winds screaming at nearly 185 miles an hour, rain falling by the metre, roofs ripped from homes like paper.

Dr. Aradhana Khowala
Dr. Aradhana Khowala
CEO & Regenerative Tourism Expert | Global Thought Leader | Chair and Non-Executive Director | Innovator in Luxury Hospitality and Wellness | Public Speaker
Aptamind Partners
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Environment & Sustainability
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Dr. Aradhana Khowala
by Dr. Aradhana Khowala
10 November 2025Aptamind PartnersEnvironment & Sustainability
The algorithm doesn’t care about the Caribbean. But the next hurricane won’t care about the algorithm either.
Why Your Hotel’s “Eco” Rating Might Not Be About Sustainability At All
Opinion

Why Your Hotel’s “Eco” Rating Might Not Be About Sustainability At All

Imagine this: your hotel has switched to renewable energy, eliminated single-use plastics, and buys local. You proudly display your sustainability credentials online. Yet when guests leave reviews, your “eco-friendliness” rating is mediocre.

Xavier Font
Xavier Font
Professor of Sustainability Marketing, University of Surrey
University of Surrey
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Environment & Sustainability
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Xavier Font
by Xavier Font
5 November 2025University of SurreyEnvironment & Sustainability
Why Your Hotel’s “Eco” Rating Might Not Be About Sustainability At All
Responsible Investing: Progress, Pitfalls and the Path Ahead
Opinion

Responsible Investing: Progress, Pitfalls and the Path Ahead

EHL Hospitality Business School held the third edition of the Sustainable Investment Forum in June 2025, focusing on shareholder engagement as an essential driver of sustainable strategies. This article shares insights on what responsible investing ...

Adam Aoun
Adam Aoun
Assistant Professor at EHL Hospitality Business School
EHL
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Environment & Sustainability
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Finance
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Adam Aoun
by Adam Aoun
31 October 2025EHLEnvironment & Sustainability
Responsible Investing: Progress, Pitfalls and the Path Ahead
Is Your Smart Thermostat Doing Too Much? Move Intelligence to the Cloud to Unlock AI and Predictive Capabilities
Opinion

Is Your Smart Thermostat Doing Too Much? Move Intelligence to the Cloud to Unlock AI and Predictive Capabilities

The hospitality industry has long embraced new energy management solutions (EMS) to improve efficiency while maintaining guest comfort. Smart thermostats, initially designed to monitor only for occupancy, have since evolved to provide even greater s...

Jeff Johns
Jeff Johns
Global VP of EMS Business Development
Nomadix, Inc.
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Environment & Sustainability
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Guestroom Technology
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Business Travel
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Lodging Industry
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Jeff Johns
by Jeff Johns
27 October 2025Nomadix, Inc.Environment & Sustainability
Is Your Smart Thermostat Doing Too Much? Move Intelligence to the Cloud to Unlock AI and Predictive Capabilities
Creative Cities of Tomorrow: Redefining Why Hospitality Must Become a Platform for Culture, Community, and Connection to Create Change
Opinion

Creative Cities of Tomorrow: Redefining Why Hospitality Must Become a Platform for Culture, Community, and Connection to Create Change

The future of hospitality is not about beds and breakfasts. It is about building ecosystems where culture, creativity, and community flourish through in person connection. Increasingly, the world’s most compelling destinations are not defined by the...

Daisy Angus
Daisy Angus
Visionary Founder & Creator of Oshom Bali
Oshom Bali
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Environment & Sustainability
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Innovation
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Daisy Angus
by Daisy Angus
24 October 2025Oshom BaliEnvironment & Sustainability
Creative Cities of Tomorrow: Redefining Why Hospitality Must Become a Platform for Culture, Community, and Connection to Create Change
Opinion

Shaping Hospitality’s Next Chapter: How Rotana’s Vision is Guiding the Future of Investment

In the lead up to the Future Hospitality Summit - FHS World 2025, taking place at Madinat Jumeirah in Dubai next week from 27-29 October, we asked several industry partners about what’s next for hospitality investment in line with this year’s event ...

Philip Barnes
Philip Barnes
Chief Executive Officer (CEO) Rotana
The Bench
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Environment & Sustainability
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Human Resources
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Events & Conferences
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Philip Barnes
by Philip Barnes
21 October 2025The BenchEnvironment & Sustainability
The Bench