Author
Author Bio

Larry Mogelonsky

Owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc.,

One of the world’s most published writers in hospitality, Larry Mogelonsky is the owner of Hotel Mogel Consulting Limited and the founder of LMA Communications Inc., an award-winning marketing agency based in Toronto. His experience encompasses hotel properties around the world, both branded and independent, and ranging from luxury and boutique to select-service. Larry also sits on several boards for companies focused on hotel technology. His work includes four books, “Are You an Ostrich or a Llama?” (2012), “Llamas Rule” (2013), “Hotel Llama” (2015) and “The Llama is Inn” (2017).

Articles by Larry Mogelonsky (338)

Where Should Staff Live For Remote Resorts?

This approach can have several drawbacks, not to mention the extra expenses involved in subsidizing all these additional personnel living on property. In speaking with Bill Rheaume, Director of Management Services at Inntegrated Hospitality Management (IHM), he offered two resorts ...

Continuing the Post-Stay Relationship

How do you spur past guests to return to your property or, at the very least, interact with a member of your team after they've left? Nowadays, the extent of most hotels' post-stay communications with customers pertains only to generic templated emails and hardly ever a phone ...

How To Fundamentally Reinvent A Hotel

While the recent worldwide statistics for the hotel industry tend to present an 'all is well' analysis, my belief is that the true situation is quite another story. In this age of disruption, we are being challenged on multiple fronts for the hearts and minds of our consumers.We ...

A Digital Detox Near You

Are you old enough to recall the excitement over the debut of the first Blackberry and its speedy texting system at the dawn of the new millennium? It was quite the revolutionary and addictive feature, so much so that today we may be taking a short messaging service (SMS) like ...

Oracle and the Loyalty Divide

Stemming from this conference, the company's hospitality division has released a new white paper addressing some of the ways modern travelers' purchasing and loyalty habits are changing as well as what hotels can do to take advantage of the findings. Please note that while Oracle's ...