Beyond the Business Case: What Hotels Get Wrong About Neurodiversity Employment
Opinion

Beyond the Business Case: What Hotels Get Wrong About Neurodiversity Employment

In my previous Hospitality Net article, I explored how small, practical adjustments can help hotels tap into an overlooked talent pool of neurodivergent people—and, in the process, make operations smoother for everyone. But the story does not end th...

Jayanti Jayanti
Jayanti Jayanti
Senior Lecturer in Hospitality Management at the University of West London and a Senior Fellow of the Higher Education Academy
University of West London
More in this category
Human Resources
More in this category
Diversity
More like this
Jayanti Jayanti
by Jayanti Jayanti
17 December 2025University of West London Human Resources
Beyond the Business Case: What Hotels Get Wrong About Neurodiversity Employment
Delivering The “Vibe” Of Hospitality Requires E.P.I.C. Qualities
Opinion

Delivering The “Vibe” Of Hospitality Requires E.P.I.C. Qualities

In addition to being arguably the most used word by younger generations as an adjective, adverb, and noun, the word “epic” is also the name of a new Orlando theme park, an International ski pass, the maker of popular video games, and a company provi...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
More in this category
Human Resources
More in this category
Lodging Industry
More in this category
Guest Experience
More like this
Doug Kennedy
by Doug Kennedy
16 December 2025Kennedy Training Network (KTN)Human Resources
Delivering The “Vibe” Of Hospitality Requires E.P.I.C. Qualities
Can Career Mobility Be a New Solution to Lodging Workforce Development?
Opinion

Can Career Mobility Be a New Solution to Lodging Workforce Development?

Do people consider the lodging industry a good place to build a long-term career? In response to the lodging industry’s ongoing concern about workforce development, a team of researchers from the University of South Carolina’s Hospitality and Touris...

Haemoon Oh
Haemoon Oh
Distinguished Professor, University of South Carolina
University of South Carolina
More in this category
Human Resources
More in this category
Lodging Industry
More like this
Haemoon Oh
by Haemoon Oh and Miyoung Jeong
12 December 2025University of South CarolinaHuman Resources
Can Career Mobility Be a New Solution to Lodging Workforce Development?
On-Site Training: Always a Smart Option
Opinion

On-Site Training: Always a Smart Option

Remote learning has become a practical and reliable tool, teaching us anything from how to make a bed to how to organize a closet, all with a few keystrokes or clicks. While remote training offers convenience and flexibility, properties are rediscov...

Wendy Paul-Leonard
Wendy Paul-Leonard
Senior Training Services Manager
Maestro
More in this category
Human Resources
More in this category
Property Technology
More in this category
Lodging Industry
More like this
Wendy Paul-Leonard
by Wendy Paul-Leonard
11 December 2025MaestroHuman Resources
On-Site Training: Always a Smart Option
The smarter way to hire staff: rethinking hotel recruitment
Opinion

The smarter way to hire staff: rethinking hotel recruitment

Talent shortages remain widespread throughout hospitality. The competition for dependable, motivated staff is fierce. Hotel owners, general managers and HR teams are still navigating the fallout of a post-Covid labor market shaped by economic pressu...

Tom Brown
Tom Brown
Senior Copywriter at Mews
Mews Systems Ltd
More in this category
Human Resources
More in this category
Property Technology
More in this category
Lodging Industry
More in this category
Recruitment
More like this
Tom Brown
by Tom Brown
10 December 2025Mews Systems LtdHuman Resources
The smarter way to hire staff: rethinking hotel recruitment
How Hospitality Leaders Are Navigating Talent, Tech, and Capital Shifts
Opinion

How Hospitality Leaders Are Navigating Talent, Tech, and Capital Shifts

The hospitality industry is entering 2026 at a crossroads. Owners and operators are facing a landscape shaped by tightened capital markets, shifting guest expectations, wage escalations, and rapidly evolving technologies. These forces are rewriting ...

Andrew Hazelton
Andrew Hazelton
Managing Director at AETHOS Consulting Group
AETHOS Consulting Group
More in this category
Human Resources
More like this
Andrew Hazelton
by Andrew Hazelton
3 December 2025AETHOS Consulting GroupHuman Resources
How Hospitality Leaders Are Navigating Talent, Tech, and Capital Shifts
Team Building: Assembling Effective Teams
Opinion

Team Building: Assembling Effective Teams

What words come to mind when one thinks about team building? The premise involves a variety of words that include, collaboration, communication, cooperation, control, relationships, trust, problem solving, employee morale and engagement, building a ...

Robert O’Halloran
Robert O’Halloran
Professor Director, School of Hospitality Leadership at East Carolina University.
East Carolina University
More in this category
Human Resources
More like this
Robert O’Halloran
by Robert O’Halloran
1 December 2025East Carolina UniversityHuman Resources
Team Building: Assembling Effective Teams
Leadership Change as a Catalyst for Innovation in Hospitality
Opinion

Leadership Change as a Catalyst for Innovation in Hospitality

In an industry defined by rapid change and relentless competition, leadership transitions can determine whether a hospitality firm adapts or falls behind. This article unpacks how CEO turnover can become a lever for innovation, exploring who drives ...

Cédric Poretti
Cédric Poretti
Assistant Professor of Accounting at EHL
EHL
More in this category
Human Resources
More in this category
Innovation
More like this
Cédric Poretti
by Cédric Poretti and Hélène Ducrey
28 November 2025EHLHuman Resources
Leadership Change as a Catalyst for Innovation in Hospitality
Developing a Guest-Centric Culture: Training and Best Practices for Superior Service
Opinion

Developing a Guest-Centric Culture: Training and Best Practices for Superior Service

Hospitality, at its core, is about making people feel seen. It’s about creating the kind of moments that cut through the noise of everyday life and lodge themselves in memory forever.

Mychal Milian
Mychal Milian
General Manager, Waterstone Resort & Marina, Boca Raton - Curio Collection by Hilton
Hilton
More in this category
Human Resources
More in this category
Guest Experience
More like this
Mychal Milian
by Mychal Milian
17 November 2025HiltonHuman Resources
Developing a Guest-Centric Culture: Training and Best Practices for Superior Service