Leveraging Mentorship for Hospitality Career and Industry Advancement
Opinion

Leveraging Mentorship for Hospitality Career and Industry Advancement

When Dana Kelly, Owner of Penrose Hospitality Solutions, found herself wanting to pivot her career from working in behavioral health to a role in the hospitality industry, she didn’t know where to start. Setting out in an industry in which she had f...

Jeanne Varney
Jeanne Varney
Senior Lecturer, Deputy Area Chair for Operations, Technology, and Information Management
NEWH
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Jeanne Varney
by Jeanne Varney and Dana Kelly
28 October 2025NEWHEducation & Professional Development
Leveraging Mentorship for Hospitality Career and Industry Advancement
Why Hospitality Education Needs a Reality Check
Opinion

Why Hospitality Education Needs a Reality Check

For much of the late twentieth century, hospitality education was a model of how academia could work hand in hand with industry. The UK led the world in creating postgraduate programmes that balanced academic rigour with real-world relevance, produc...

Dr. Charalampos (Babis) Giousmpasoglou
Dr. Charalampos (Babis) Giousmpasoglou
Principal Academic in HRM at Bournemouth University Business School
Bournemouth University
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Dr. Charalampos (Babis) Giousmpasoglou
by Dr. Charalampos (Babis) Giousmpasoglou and Ioannis S. Pantelidis
20 October 2025Bournemouth UniversityEducation & Professional Development
Why Hospitality Education Needs a Reality Check
Five Key Negotiation Skills Every Hospitality Leader Should Master
Opinion

Five Key Negotiation Skills Every Hospitality Leader Should Master

Negotiation skills are among the most underappreciated abilities in the hospitality industry, yet it shapes everything from supplier agreements to guest experiences. Understanding the nuanced art of negotiation can turn the average deal into an oppo...

Dr Lohyd Terrier
Dr Lohyd Terrier
Associate Professor at EHL Hospitality Business School
EHL
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Human Resources
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Dr Lohyd Terrier
by Dr Lohyd Terrier
16 October 2025EHLEducation & Professional Development
Five Key Negotiation Skills Every Hospitality Leader Should Master
Online Training Tools Are Boosting Productivity of Maintenance & Housekeeping Teams at Hotels
Opinion

Online Training Tools Are Boosting Productivity of Maintenance & Housekeeping Teams at Hotels

The hospitality industry is knee-deep in budgeting season, and there is no better time to begin equipping hotel teams with the right tools and knowledge to operate efficiently, deliver seamless guest experiences, and maintain brand consistency. One ...

Drew Smith
Drew Smith
Director of Training
Quore
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Human Resources
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Drew Smith
by Drew Smith
14 October 2025QuoreEducation & Professional Development
Online Training Tools Are Boosting Productivity of Maintenance & Housekeeping Teams at Hotels
Earning Professional Designations and Credentials: What, Why and How?
Opinion

Earning Professional Designations and Credentials: What, Why and How?

Education comes in many shapes and forms. The focus should be on the quality of the education and the value of what is being offered. Hospitality professionals that want to enhance their professionalism and build their educational resumes have numer...

Robert O’Halloran
Robert O’Halloran
Professor Director, School of Hospitality Leadership at East Carolina University.
East Carolina University
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Education & Professional Development
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Robert O’Halloran
by Robert O’Halloran
13 October 2025East Carolina UniversityEducation & Professional Development
Earning Professional Designations and Credentials: What, Why and How?
Hotel Training Needs a Rethink: From Checklists to Commitment
Opinion

Hotel Training Needs a Rethink: From Checklists to Commitment

Training in hospitality has never been only about tasks. It is about shaping culture, building belonging, and creating pride. In many hotels, however, the process still feels like a box-ticking exercise. New hires memorize scripts, click through onl...

Dr. Kijung Choi
Dr. Kijung Choi
Senior Lecturer in International Hotel Leadership at William Angliss Institute
William Angliss Institute
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Dr. Kijung Choi
by Dr. Kijung Choi
25 September 2025William Angliss InstituteEducation & Professional Development
Hotel Training Needs a Rethink: From Checklists to Commitment
Women in Wine: Careers in the Industry
Opinion

Women in Wine: Careers in the Industry

Wine has long been perceived as a male-dominated world. For centuries, symbolic authority, from inheritance in family domains to the role of the “master winemaker”, has largely been coded as masculine. Women were present, often as vineyard workers o...

Alicia Gallais
Alicia Gallais
Assistant Professor in Wine Management at Burgundy School of Business
EHL
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Events & Conferences
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Food and beverage
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Alicia Gallais
by Alicia Gallais
23 September 2025EHLEducation & Professional Development
Women in Wine: Careers in the Industry
The Role of Coaching and Human Talent Management in Promoting Equity and Organizational Well-Being
Opinion

The Role of Coaching and Human Talent Management in Promoting Equity and Organizational Well-Being

The rules and socialization of norms within an organization function as establishing operations to sustain many cultural practices. Their description corresponds to contingencies that set an aversive condition, such as guilt, shame, the feeling of h...

Diana Carolina Perez Cabas
Diana Carolina Perez Cabas
Psychologist, Executive Coach, Magister in Human Resources and Organizational Development, SHG Universities Professor, HR Influencer Spain 2024
Swiss Hospitality Group Universities
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Diversity
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Diana Carolina Perez Cabas
by Diana Carolina Perez Cabas
19 September 2025Swiss Hospitality Group UniversitiesEducation & Professional Development
The Role of Coaching and Human Talent Management in Promoting Equity and Organizational Well-Being
Leadership, Logistics and Loyalty: What Hotel Management Teaches You
Opinion

Leadership, Logistics and Loyalty: What Hotel Management Teaches You

Hotel management isn’t just about rooms and reservations. From leadership and logistics to loyalty-building, it’s a hands-on education in what it takes to run a world-class experience. This article explores the deep, real-world lessons behind hotel ...

Martin Green
Martin Green
Editor - The Insider, Glion Institute of Higher Education
Glion
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Martin Green
by Martin Green
25 August 2025GlionEducation & Professional Development
Leadership, Logistics and Loyalty: What Hotel Management Teaches You
The talent problem within luxury hospitality
Opinion

The talent problem within luxury hospitality

The widening skills gap in the luxury hospitality industry is jeopardising the industry’s capacity for sustained excellence, even though the demand for high-end experiences has remained strong. This means that the industry is standing on the edge of...

Franck Arnold
Franck Arnold
Managing Director & Regional Vice-President, The Savoy, London
Accor
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Franck Arnold
by Franck Arnold
11 August 2025AccorEducation & Professional Development
The talent problem within luxury hospitality