Author Bio

Gregg Hopkins

Chief Sales and Marketing Officer at Intelity

Varied experience in hospitality technology, hotel operations, and industry business development, marketing and sales. During my career I have worked with industry leading enterprise customer relationship management, property management, sales and catering, and central reservation system providers, as well as online travel agency and destination vacation portals. I have also provided consulting services to hospitality organizations on crm, social media, reservations electronic distribution, hospitality technologies, e-commerce initiatives, marketing, sales strategy, start-up ventures, and business development. I am known as a subject matter expert and participate as a committee or board member of select industry associations and by my attendance at various industry gatherings.

Articles by Gregg Hopkins (9)

CRM Technology for Travel: Recognize and Reward

Does your hotel participate in a customer loyalty program? I'm impressed at what lengths some hotel companies go to in order to earn and maintain guest loyalty. Generally, there are two aspects to these types of programs - recognition and rewards.I'm the type of guy who prefers ...