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Creating a financially engaged leadership team in your hotel is no different from creating a strong guest service culture or a team that has colleague and leader engagement as their mission. What you attend to grows, it’s that simple. What’s differe...

Begin With The End In Mind – Creating a Financially Engaged Leadership Team In Your Hotel

David Lund

The Hotel Financial Coach

David Lund

Finance & Accounting

In a world dominated by social media, the value of a hotel is increasingly measured by how shareable its experiences are. Guests aren’t justthey want moments worth posting. For years, “Instagrammable” aesthetics were enough. Now, younger generations...

Your Lobby Isn’t Worth Posting

Carly Pews

Media Strategist and Writer, Something New Creative Inc.

Something New Creative Inc.

Design and Architecture

As AI accelerates remote work, digital nomads are reshaping the global workforce and the travel industry. This article explores the evolving digital nomad culture, its impact on organizational structures, social policy, and entrepreneurship.

How Digital Nomads Could Reshape Global Work Dynamics, Business Ecosystems, and Travel Culture

Jungho Suh

Assistant professor of management and project director at the Korean Management Institute at The George Washington University School of Business

GWU

Consumer Trends

Market Segments

What does it take to be recognized as the best hotel in the world? With the latest estimates putting it at around 187,000 properties worldwide, winning this distinction is, statistically speaking, more prestigious than the Academy Awards or nearly a...

Passalacqua as the World’s Best Hotel and Hospitality’s True Soul

Adam Mogelonsky

Partner at Hotel Mogel Consulting Ltd.

Hotel Mogel Consulting Limited

Hospitality History

Luxury Travel

For decades, loyalty in hospitality has been defined by points, perks and predictable upgrades. But what does loyalty actually mean today – and what should it mean in the future?

Rethinking hotel loyalty: from points to personalization

Tom Brown

Senior Copywriter at Mews

Mews Systems Ltd

Property Technology

CRM & Loyalty

Innovation

Guest Experience

In the lead up to the Future Hospitality Summit - FHS World 2025, taking place at Madinat Jumeirah in Dubai from 27-29 October, we asked several industry partners about what’s next for hospitality investment in line with this year’s event theme: "Wh...

How multi-typology strategy is designed to meet traveller demands

Vincent Miccolis

Managing Director Middle East, Africa and Türkiye The Ascott Limited

The Bench

Events & Conferences

Lodging Industry

Real Estate & Investment

Stephanie Smith of Cogwheel attended the Destination AI Conference for Hoteliers in Washington DC on September 30, 2025.

Destination AI Conference: Cutting through “AI Slop” and Finding what Hoteliers Need to Know

Stephanie Sparks Smith

CEO & Digital Matriarch, Cogwheel Marketing

Cogwheel Marketing & Analytics

Events & Conferences

Chatbots, Robotics & AI

There is a troubling disconnect in the hotel industry between public commitments and meaningful action on gender equality. Nearly every major hospitality brand now publishes impressive-sounding policies on diversity and inclusion but the reality beh...

Reading Between the Lines: What Hotel Companies Do Not Say About Gender Equality

Jin Cao

Doctoral Researcher from the International Centre for Hospitality and Aviation Resilience Management (ICHARM), University of West London

University of West London

Human Resources

Diversity

People older than 50 make up less than a fifth of all hotel employees, revealing a stark underrepresentation of experienced workers in an industry that should value their expertise. Research from The Hong Kong Polytechnic University’s School of Hote...

Age Discrimination Against Veteran Hoteliers: The Brand Experience Paradox

Nasir Zahir

CFBE, is the Founder and President of NZ Hospitality

NZ Hospitality

Human Resources

Diversity