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Why is Food Waste Hotel Owners’ Next Big Thing

While food waste in hotels is often brought up to hotel operators, financial data shows us that owners are actually those paying the (high) price of this multi-dimensional issue. When we say “high”, we mean 2 to 6 bps of their GOP margin.This observ...

Benjamin Lephilibert

Benjamin Lephilibert

Founder & CEO, LightBlue Environmental Consulting

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Environment & Sustainability

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Food & Beverage

ESSEC Business School

Grand Rapids, Michigan: A City on the Rise

Nestled between Chicago and Detroit and located just 30 miles east of Lake Michigan is Grand Rapids, Michigan’s second-largest city. Named the number-one “City on the Rise” in 2025 by LinkedIn and nicknamed “Furniture City” and “Beer City USA,” Gran...

Angela Lahti

Associate, Tampa - St. Pete

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Supply Construction

HVS

Another Star, same ambition to redefine hospitality

Another Star, same ambition to redefine hospitality

Earlier this month, I had the opportunity to sit down with Lennert de Jong, Chief Executive Officer of Another Star, to explore the story behind the company’s new identity, the completion of citizenM’s integration into Marriott Bonvoy, and the landm...

Henri Roelings

Founder, Hospitality Net

Hospitality Net

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Real Estate & Investment

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Partnerships, Mergers & Acquisitions

Another Star, same ambition to redefine hospitality

Maximizing Hotel Partnerships

Maximizing Hotel Partnerships

In an increasingly competitive hospitality landscape, hotel partnerships have evolved from simple cross-promotions into sophisticated, multi-channel collaborations that can drive revenue, elevate guest experience, and amplify brand visibility.

Fred Ho

Senior Marketing Manager, Conrad New York Downtown

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Partnerships, Mergers & Acquisitions

Maximizing Hotel Partnerships

Personal Branding for Sales Leaders: Stand Out and Accelerate Your Career Growth

Personal Branding for Sales Leaders: Stand Out and Accelerate Your Career Growth

Today, the reputation isn’t whispered in boardrooms anymore — it’s built in public, on platforms like LinkedIn, where buyers, recruiters, peers, and even your own team silently evaluate your credibility.

Muhammad Tanveer

Muhammad Tanveer

Author - The Sales Leadership Brief (Linkedin Newsletter)

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Sales & Marketing

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Revenue Management

Personal Branding for Sales Leaders: Stand Out and Accelerate Your Career Growth

Tech Won’t Replace Service, but It Can Help Us Recognize

Tech Won’t Replace Service, but It Can Help Us Recognize

Ask a hundred hoteliers what makes for great service, and you’ll hear all kinds of answers: personalization, warmth, staff, speed, amenities, technology, you name it. But if we had to reduce it to just one word, I’d argue it’s this: recognition.

Martin Soler

Partner at Soler & Associates

Soler & Associates

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Guest Experience

Tech Won’t Replace Service, but It Can Help Us Recognize

How Generative AI Commerce Will Upend the Hotel Booking Game?

How Generative AI Commerce Will Upend the Hotel Booking Game?

The travel industry is standing at the edge of another seismic shift. Just as online travel agencies (OTAs) revolutionized hotel distribution two decades ago, a new player is emerging; not a company, but an algorithm. With ChatGPT now capable of com...

Cindy Heo

Associate Professor of revenue management at EHL Hospitality Business School

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Information Technology

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Lodging Industry

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Chatbots, Robotics & AI

How Generative AI Commerce Will Upend the Hotel Booking Game?

The Truth About AI in Hotels: Who’s Actually Using It, Who Isn’t, and Why 2025 Became the Great Divide

The Truth About AI in Hotels: Who’s Actually Using It, Who Isn’t, and Why 2025 Became the Great Divide

By the time we reached 2025, a curious shift had happened across the hotel industry. Not the kind with neon lights, fancy terms, or the next shiny “innovation,” but something quieter, more telling:

Are Morch

Digital Transformation Coach for Hotels

Are Morch, Digital Transformation Coach

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Chatbots, Robotics & AI

The Truth About AI in Hotels: Who’s Actually Using It, Who Isn’t, and Why 2025 Became the Great Divide

Marriott didn’t spend $355M to buy 36 small-room hotels

Marriott didn’t spend $355M to buy 36 small-room hotels

When Marriott International announced it would acquire the citizenM brand for $355 million in cash, the easy take was to call it "another lifestyle acquisition" in a long list of soft brands and hip logos.

Nicolas Vorsteher

Nicolas Vorsteher

Founder & CEO, chatlyn

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Real Estate & Investment

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Brand Marketing

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Marriott didn’t spend $355M to buy 36 small-room hotels

The Enemy Within: Why We Ignore the AI in Hospitality Operations

The Enemy Within: Why We Ignore the AI in Hospitality Operations

The hospitality industry has a dangerous habit of gazing out the window while the house is leaking heat—and money. We are collectively obsessed with external wars: the battle for the customer interface, the fight for direct bookings, and now, the pa...

Mark Fancourt

Co Founder & Principal Consultant, TRAVHOTECH

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Information Technology

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Chatbots, Robotics & AI

The Enemy Within: Why We Ignore the AI in Hospitality Operations