Cybersecurity as a Business Imperative
Opinion

Cybersecurity as a Business Imperative

In the hotel business, a guest’s experience begins long before they step into the lobby. From the moment they make a booking online, they place their trust in the property’s ability to safeguard their personal and payment information.

Pam Lindemoen
Pam Lindemoen
Chief Security Officer and Vice President of Strategy for the Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC)
Retail & Hospitality ISAC
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Information Technology
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Safety & Security
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Pam Lindemoen
by Pam Lindemoen
10 November 2025Retail & Hospitality ISACSafety & Security
Cybersecurity as a Business Imperative
As Nights Grow Darker: Using Gender Impact Assessments to Protect Female Employees in the Hotel Industry
Opinion

As Nights Grow Darker: Using Gender Impact Assessments to Protect Female Employees in the Hotel Industry

When the lights dim and hotel guests settle down for the night, a different reality often emerges for female workers. For many women – especially shift workers – fewer daylight hours brought about by winter can increase risk of harassment, intimidat...

Gillie O’Rourke
Gillie O’Rourke
President Elect of Soroptimist International Great Britain and Ireland
Soroptimist International Great Britain and Ireland
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Human Resources
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Gillie O’Rourke
by Gillie O’Rourke
21 October 2025Soroptimist International Great Britain and IrelandSafety & Security
As Nights Grow Darker: Using Gender Impact Assessments to Protect Female Employees in the Hotel Industry
When it Comes to Identity Verification, Vacation Rental Platforms Need a Timely Solution to an Age-Old Problem
Opinion

When it Comes to Identity Verification, Vacation Rental Platforms Need a Timely Solution to an Age-Old Problem

Vacation rental platforms have transformed how people travel, offering convenient and flexible alternatives to hotels. But using these platforms comes with risks for both renters and hosts. Specifically, this sector faces significant security and tr...

Kaarel Kotkas
Kaarel Kotkas
CEO & Founder, Veriff
veriff
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Safety & Security
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Online Travel Agencies (OTA)
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Vacation Rentals
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Kaarel Kotkas
by Kaarel Kotkas
8 September 2025veriffSafety & Security
When it Comes to Identity Verification, Vacation Rental Platforms Need a Timely Solution to an Age-Old Problem
Reframing Data Security and Sovereignty as a Hotel Team and Guest Benefit
Opinion

Reframing Data Security and Sovereignty as a Hotel Team and Guest Benefit

All it takes is one breach. Cybersecurity represents a clear and present threat for every hotel, and the topic deserves every kilobyte of attention that it gets. But this topic, and the related one of ‘Data Sovereignty’ are often framed as defensive...

Adam Mogelonsky
Adam Mogelonsky
Partner at Hotel Mogel Consulting Ltd.
Hospitality Net
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Information Technology
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Property Technology
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Safety & Security
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Big Data
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Adam Mogelonsky
by Adam Mogelonsky
25 August 2025Hospitality NetSafety & Security
Reframing Data Security and Sovereignty as a Hotel Team and Guest Benefit
Hotel Passport Scans on the Dark Web? Why the Garante’s Alert Matters—and How Hotels Reduce Risk
Opinion

Hotel Passport Scans on the Dark Web? Why the Garante’s Alert Matters—and How Hotels Reduce Risk

The Italian data protection authority (Garante) recently warned that several hotel IT systems were breached and high-resolution scans of passports and ID cards were stolen. Even when properties act quickly, these incidents highlight a structural pro...

Richart Ruddie
Richart Ruddie
Founder of Captain Compliance
Captain Compliance
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Information Technology
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Safety & Security
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Richart Ruddie
by Richart Ruddie
19 August 2025Captain ComplianceSafety & Security
Hotel Passport Scans on the Dark Web? Why the Garante’s Alert Matters—and How Hotels Reduce Risk
From Vulnerable to Vigilant: A Hotel Operator’s Guide to Water Leak Risk Management
Opinion

From Vulnerable to Vigilant: A Hotel Operator’s Guide to Water Leak Risk Management

The impact of a major water leak incident in a hotel can be both immediate and long lasting. Among the immediate consequences can be dealing with guest complaints, cancelling reservations and managing renovation work.

Nadav Schall
Nadav Schall
CEO of ProSentry
ProSentry
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Property Technology
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Safety & Security
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Nadav Schall
by Nadav Schall
21 July 2025ProSentrySafety & Security
From Vulnerable to Vigilant: A Hotel Operator’s Guide to Water Leak Risk Management
Opinion

Behind the Bar, Ahead of the Curve: How One Hospitality Founder Is Helping Solve Safety from the Inside Out

In the hospitality world, every detail sends a message. From the music we play to how we welcome guests, the atmosphere we create shapes how people feel. At Rellies Hospitality, we focus on something that doesn’t always make the headlines but matter...

Terrill Patterson Sr.
Terrill Patterson Sr.
Founder, Rellies Hospitality
Rellies Hospitality
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Safety & Security
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Food and beverage
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Terrill Patterson Sr.
by Terrill Patterson Sr.
14 July 2025Rellies HospitalitySafety & Security
Rellies Hospitality
Opinion

Summer Travel Surge = Spike in Fraud: What Hospitality Brands Need to Know

Summer brings a welcome surge in travel, with millions of people booking hotels, redeeming loyalty rewards, and flocking to vacation destinations. But as transaction volumes rise, so do fraud risks and many hospitality brands find themselves unprepa...

Bill Bruno
Bill Bruno
CEO of Celebrus
Celebrus
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Safety & Security
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Big Data
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Bill Bruno
by Bill Bruno
30 June 2025CelebrusSafety & Security
Celebrus
Data Privacy Breaches: A Wake-Up Call for Hotel Operators
Opinion

Data Privacy Breaches: A Wake-Up Call for Hotel Operators

In the hospitality industry, there is yet another obstacle that operators really need to worry about. We all know that guest trust is the cornerstone of success but what if we breach that trust and not even on purpose? While we can go the extra mile...

Richart Ruddie
Richart Ruddie
Founder of Captain Compliance
Captain Compliance
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Information Technology
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Safety & Security
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Richart Ruddie
by Richart Ruddie
12 May 2025Captain ComplianceSafety & Security
Data Privacy Breaches: A Wake-Up Call for Hotel Operators
Opinion

16 Ways to Improve the Safety in Your Hotel

The guests staying at your hotel expect exceptional service, comfort, and a high sense of security. Ensuring the safety of all your hotel’s guests must be of utmost importance, which means it is imperative to do regular assessments of ways to improv...

Ben Eidlisz
Ben Eidlisz
Chief Operation Officer (COO) of DUSAW
DUSAW
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Property Technology
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Ben Eidlisz
by Ben Eidlisz
21 February 2025DUSAWSafety & Security
DUSAW