Reservations Reconfirmation Calls Present Opportunities To Build The Brand, Upsell, and Cross-Sell
Opinion

Reservations Reconfirmation Calls Present Opportunities To Build The Brand, Upsell, and Cross-Sell

As online bookings increase, the number of reservations inquiry calls decreases over time. Yet when you spend time at a busy front desk or in the reservations office, the calls continue to ring. Why? Many of those who book online still call the hote...

Doug Kennedy
Doug Kennedy
President of the Kennedy Training Network
Kennedy Training Network (KTN)
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Lodging Industry
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Education & Professional Development
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Doug Kennedy
by Doug Kennedy
21 November 2025Kennedy Training Network (KTN)Sales & Marketing
Reservations Reconfirmation Calls Present Opportunities To Build The Brand, Upsell, and Cross-Sell
Supplier News

Amadeus and SmartRyde team up to make airport transfers easier — starting with Japan and South Korea based travel agents

SmartRyde, a Japanese company and one of the leading global players in pre-booked airport transfer services, is pleased to announce its strategic integration as a provider through Amadeus, a leading travel technology company. Through this collaborat...

Amadeus Hospitality
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Airports
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Partnerships, Mergers & Acquisitions
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Amadeus and SmartRyde team up to make airport transfers easier — starting with Japan and South Korea based travel agents19 November 2025AmadeusSales & Marketing
Amadeus and SmartRyde team up to make airport transfers easier — starting with Japan and South Korea based travel agents
Opinion

Why ‘think global, act local’ has never been more important in hospitality

Despite global economic pressures, both business and leisure travel continue to grow, with global tourism rising five percent in the first six months of 2025. Amidst that growth, the sector is becoming increasingly competitive as more destinations s...

Allan Wantenaar
Allan Wantenaar
Business Development Manager for Valor Hospitality Partners - Africa
Valor Hospitality
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Allan Wantenaar
by Allan Wantenaar
19 November 2025Valor HospitalitySales & Marketing
Valor Hospitality
Cayuga Hospitality Consultants Panel: Modern Commercial Strategy in Tricky Times
Opinion

Cayuga Hospitality Consultants Panel: Modern Commercial Strategy in Tricky Times

During the Cayuga Hospitality Consultants Annual Conference 2025 in Scottsdale, Rick Blackburn, Founder of brn solutions and Cayuga Hospitality Consultant moderated these exceptional panelists:

Rick Blackburn
Rick Blackburn
Founder of brn solutions
Cayuga Hospitality Consultants
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Rick Blackburn
by Rick Blackburn
19 November 2025Cayuga Hospitality ConsultantsSales & Marketing
Cayuga Hospitality Consultants Panel: Modern Commercial Strategy in Tricky Times